Nelson's Appliance Parts & Service
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Nelson's Appliance Parts & Service
Appliances play an important part in helping us with a lot of our needs. Washing machines, refrigerators, air conditioners, dryers, window air conditioners, dishwashers, microwaves, ovens, and other household appliances have made our lives much easier and more convenient. We lead the industry in keeping up in the technology of today's appliances.

Appliances are smart, they save time, water, electricity, detergent at a touch of a button. If you're in Kalamazoo, MI, Portage, MI, or other neighboring areas and are on the lookout for top quality appliance repair services you can count on, you couldn't have come to a better place!

Nelson's Appliance Parts & Service is a locally owned and operated, service-oriented company with a firm commitment to delivering top-notch appliance repair services rendered in a fast and reliable manner.We work on all types of kitchen and laundry appliances.
Services
Established in 1987, Nelson's Appliance Parts & Service is a locally owned and operated, service-oriented company with a firm commitment to delivering top-notch appliance repair services rendered in a fast and reliable manner. Our services come with 45+ years' experience and over 100 years of electro-mechanical ingenuity.
Backed by over 45 years of proven excellence in the industry, Nelson's Appliance Parts & Service stands out as the premier provider of top quality appliance parts sales and appliance repair services for customers in Kalamazoo and Portage, MI. We offer both in-home appliance repair services and drop-off appliance repair services - so you're certain to get the exact repair service you need!
We will provide the required amount of Commercial Clothes Washers & Dryers and install them to your supplies for free. We will provide Commercial Clothes Washers & Dryers and install them to your supplies for free. We will provide "New" Whirlpool Commercial Coin Operated Laundry Equipment and install them to your supplies for free.
Reviews (11)
J. - TheQuestion
J. - TheQuestion
Nov 16, 2021
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Nelson appliance has come to my residence 7 times, to fix my dishwasher. First technican made the issues worst, created a water leak, improperly installed the dishwasher, and scratched my cabinets. Due to the water leak, my 8 month pregnant wife almost slipped. As a result of the water damage, I now have damage to my wood floor. I have heard some very concerning stories about, their customer service representative Brandi. I am very angry with the lack of responsibility, and accountability of this business. Most of all I am currently deployed, and very frustrated I cannot deal with the situation
Nick Smith
Nick Smith
Oct 29, 2021
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Critical: Quality, Value
There were supposed to go some warranty work on fridge, but apparently they don't. I went through Frigidaire they set it up and Called nelsons to try to get the time narrowed down. Then I find out they don't do that for the warranty, seems like a money grab to me.
Tina T.
Tina T.
Oct 26, 2021
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Austin @ Nelson's APPLIANCE was professional Courteous and thorough! He diagnosed and fixed my washer within a week !!!!! Highly Recommend.
Aimee Berg
Aimee Berg
Oct 25, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
We have had Nelsons come out to fix a couple of appliances and have always been pleased with their service. The ladies who schedule appointments go above and beyond and the service technicians are always personable and Knowledgeable and do a great job. They are a fantastic company.
Services: Oven/hob repair, Dishwasher repair, Washer/dryer repair
Perry Stone
Perry Stone
Sep 13, 2021
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Top notch help, definitely going to go back to them and or refer them to anyone who needs help or looking for parts.
Matt DeForest
Matt DeForest
Aug 31, 2021
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Had to order parts for my washer, that part took some time. I get that, based on what's going on in the world today. Austin was on time for the repair and was efficient and friendly! Lexie was also awesome getting me on their busy schedule!
Marge DeVisser
Marge DeVisser
Aug 26, 2021
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Our refrigerator died. Austin came out and assessed the problem and instead of trying to convince us it was fixable suggested we replace. We appreciate his frank, honest answers. Thank you Austin and Nelson’s!⭐️ ⭐️⭐️⭐️⭐️
Dens Maish
Dens Maish
Aug 19, 2021
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Called then to check out a noisy dishwasher. They were the first to have an appointment open within the week. The representative who came to check it out was very polite and knowledgeable. Overall very professional and timely service.
Brianna English
Brianna English
Jul 02, 2021
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I called Nelson's because my refrigerator stopped cooling and they set me right up with an appointment. They called to confirm the day before and day of. The technician came out right at the beginning of the repair window so I didn't have to wait around. It took him 20 minutes to diagnose the problem and install a part to fix it! Less than $150 all in to fix my 10+ year old fridge and it's working great again. I highly recommend Nelson's!
Katharine Wolverton
Katharine Wolverton
Jun 01, 2021
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Staff on the phone were very kind and responsive. Our technician was knowledgeable and transparent about what the problem might/might not be. Booked time for worst case scenario and was in and out under an hour saving us tons of $$$ we also appreciated the fact that we could pay on site with a card reader instead of having to write a check or call in with a credit card number.
Scott Jenkins
Scott Jenkins
Jun 13, 2020
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They located a hard to find part, ordered it and had it within 2 days... Very helpful and friendly.