Maidsway Cleaning Service
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Maidsway Cleaning Service
Maidsway Cleaning Service Inc is not only a cleaning company but we specialize in recurring cleanings like a real austin maid service should. Our cleaning service makes sure to build relationships with our clients and assign the same professional cleaners to your booking from the beginning and keep them there.

Maidsway Cleaning Service Inc. is also a maid service that offers great pricing for move in move out cleaning services. We will clean your home from top to bottom. House Cleaning is our priority, this is what we do. Offering the most convenient cleaning services available via computer or mobile device.

House Cleaning is the daily annoyance that is forever there lagging in the background of our lives, day in and day out. Call Maidsway Cleaning Service Inc and our house cleaning specialists will make your day better. This Austin maid service takes pride in their work and strive to make our clients happy the first time.
Services
We rigorously vet all of our Cleaners, who undergo identity checks as well as in-person interviews. We are also insured and bonded. Your home is important. MaidsWay environmentally preferred products is an option we offer to all of our customers. Select your ZIP code, number of bedrooms and bathrooms, date and relax while we take care of your home.
A Standard clean cleans the most important areas of your house to keep it in tip top shape. A Deep Clean is a thorough clean that includes the standard clean, plus additional detailed areas, like cleaning the inside of the oven, refrigerator, and cleaning baseboards and corners. Deep Cleaning includes (Inside Oven, Inside Refrigerator, Baseboards, Doors, Fronts of Cabinets, Light Fixtures, Backsplash).
We offer special pricing for AirBnB and Short Term Rental properties to keep your mind at ease. We don't treat your rental property differently from any other home. Therefore, we offer our standard cleaning services, which can be found HERE at a flat rate depending on the size of your property.
Your commercial buildings, furnishings, and personnel are a major investment and we know it. That is why we've built a rock solid team focused on trust and quality work. All at an affordable rate to keep your ROI as positive as our reputation. We know trusting a commercial cleaning company to get the job done right can be a very important decision.
If cleaning your house has turned into a second job, it might be time to call MaidsWay House Cleaning Services. We provide top quality Austin House Cleaning Services to homeowners throughout the local community because we believe that life's too short to clean your own home. Our House Cleaning Services are not only affordable and reliable, but we also offer environmentally-friendly options and pet friendly house cleaners.
Reviews (22)
Carletha W.
Carletha W.
Jan 05, 2022
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There were on time and did a great job despite clutter. Service: Deep cleaning for elderly parent.
Brian S.
Brian S.
Dec 19, 2021
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Great cleaning service. Always on time, has attention to detail and house always looks fantastic afterwards!
Zoey M.
Zoey M.
Nov 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had our first service with Maidsway and they did a great job. Easy to schedule online. Very professional and our house is spotless. Will definitely use again!
Service: Standard clean
Gail Durrett
Gail Durrett
Oct 19, 2021
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Positive: Quality
I had my first clearning with Maidsway and everything went well. The website is easy for scheduling when it is convenient for you and your family. I paid extrat for wiping down baseboards and communicated with the clearning person to make sure we were onthe same page. I will be booking again in the future.
Gail D.
Gail D.
Oct 04, 2021
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Easy to schedule a cleaning whenever it is convenient for you and your family. Collaborating with the cleaning crew is key to having it done your way. I also paid extra for wiping down the baseboards. Everything was done well. I will be booking again in the future.
Drea P.
Drea P.
Sep 05, 2021
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DO NOT USE

This company has still not refunded our money. They acknowledged that the service was not acceptable and promised another team to make it right.

However, when I called, the owner tried back peddling. Then when I argued my point, he hung up on me and repeatedly sent my calls to voicemail.

I will continue to post this review until they have refunded our money. There is a string of reviews just like mine.

We also contacted the BBB to report this company that does the same thing to people over & over again.
Marycela N.
Marycela N.
Aug 31, 2021
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This is an amazing duo! They did a fantastic job! We walked into our place and it smelled wonderful! Everything was spotless! They even arranged and organized things for us! They were very friendly and kind, and kept us posted! I recommend them very much!
Andrea Prescott
Andrea Prescott
Aug 15, 2021
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The first time I hired this company I was not impressed with the level of service I received. I booked a deep clean and did not receive what was guaranteed in that package. My carpet stairs were not vacuumed very well and my bar cart was left untouched and still dusty. I took photos and reached out to the team (but weeks had gone by because I kept forgetting to reach out - however the photos were time stamped). The company did not want to do anything to remedy the situation because it had been too long.
The second time I hired them I did so because I needed a cleaning done that week and they were
Melanie W.
Melanie W.
Jul 10, 2021
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I have had the same lady for 2 weeks now and she is always punctual and professional. She cleans quickly and works independently.

I only wish the company would allow a little more flexibility re cleaning. I have weekly and some weeks need certain areas but not exactly the same week to week. It would be helpful to be able to take a room or area away and give her another area to clean. It is not customized in the way I need.

The office manager is excellent and communicates regularly. I love the on line option too.
Haylee W.
Haylee W.
May 26, 2021
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BEWARE-Do not use them. They came to my house for 2 hours and I couldn't even tell it had been cleaned. I had a flip I needed cleaned and paid extra for post construction and heavy buildup. I have photos and videos of dust everywhere. They didn't even wipe down the counters and they broke my kitchen faucet.
When I call they tell me I need to talk to Mike but he's apparently never there-even though I can hear him talking in the back. Mike has never called me back. Someone called me and said her supervisor said I couldn't have a refund but they would do touch-ups for me-I will
Alberto A.
Alberto A.
May 11, 2021
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Great service and friendly staff, too! Schedule is very accommodating. Covid-19 safety conscious. Staff has masks and other equipment to protect your home and family.
Katherine V.
Katherine V.
Mar 20, 2021
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It was easy to book online. She was friendly, professional and did a great job. They offer discounted rates for reoccurring service so I will have them back again soon.
Brandon A.
Brandon A.
Jan 23, 2021
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Don't use this service. Booked a week in advance. Had a 11AM to 12PM window on a Saturday. I paid for my dog to be in daycare to make the cleaning experience easier for them and informed the manager of this ahead of time. They called confirming they would arrive in the scheduled window. They then called at 12pm saying they would arrive in 20 minutes. At 12:30pm they said they were in a little traffic but would be here soon. I texted and called multiple times after that and received no response. I then canceled my appointment around 1:30pm with the main office. They are stating they will refund
Laura R.
Laura R.
Dec 04, 2020
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Just a quick update with a screenshot of the lovely message the owner left me. I think his words speak for themselves. Hire this company at your peril.
Swati G.
Swati G.
Oct 29, 2020
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The first team sent by Maidsway were thorough and meticulous. Unfortunately, this wasn't a consistent experience as the following visits were quite sloppy with their work. The ladies were climbing on top of our furniture(beds, sofas, etc.) with their shoes to dust the fans instead of using the step stool/ladders we provided for them. In our most recent visit, our light switches were stained and most floors needed to be re-mopped.

If you do choose to try their services, I would encourage you to avoid appointments with Dayle. She was constantly yelling at her partner and most of her work had
Marlene J.
Marlene J.
Oct 01, 2020
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Today was my first time using Maidsway and I was not impressed. I had a cleaning scheduled to start between 2-3pm. At 3:30pm nobody had showed up and I had not heard anything from anybody. After speaking with Michael he let me now they were running late and should arrive within 15-20 minutes. Even then the cleaners did not arrive until around 4:15pm. They only took about an hour to clean. The counters and stove were streaky, the blinds were rolled up instead of being dusted, the floors had various spot where they missed and when I slightly pushed the ottoman in my living room there was a bunch
Charles G.
Charles G.
Sep 17, 2020
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We've been using Maidsway for the past year, and are very pleased with the quality, and consistency of the service. My wife and I both work full time, and we have 2 children, so having a housekeeping service has been essential for us to maintain not only our home, but also our sanity.

Sharnice has been our housekeeper now for about 6 months, and we are always excited to see her. She visits us every other week, and always does quality work. She takes proper precaution inside our home. She works quickly, but also somehow manages to get all of the details right.

I'm sure that its
Doug L.
Doug L.
Jul 15, 2020
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First time using the service and maidsway and we were not satisfied. I'll update this review if they fulfill their satisfaction guarantee.

I booked the service 2 weeks in advance and to schedule it first thing in the morning 8-9am I got a call one was coming late and didn't have anyone arrive till 10:10am. She was nice and a great cleaner. The second one was called in and didn't show up until past 11am. She missed a lot of spots and didn't feel like she communicated as well to our first cleaner.

We had a 10 hour drive that day and did not want this to happen. I communicated
Miranda Cosme
Miranda Cosme
Apr 28, 2020
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I had an interview with Mike. I waited 2 hours just to be stood up! no communication, no one was answering. and when I finally got a hold of Mike he never offered to reschedule and only said "sorry". highly unprofessional. don't recommend at all!
Vivian Best
Vivian Best
Feb 29, 2020
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We were told that the housecleaners from Maidsway - Austin House Cleaning and Maid Services would arrive between 11am-12pm, and there was no communication until a call at 1pm, even though we were trying to call and had left a message.
At 1, we were told the cleaners would arrive at 1:30pm, and it's already 1:54pm and there are still no cleaners at… the house. What poor communication. I hope the cleaning is worth the wait.
UPDATE: it wasn’t worth it. They did a horrible job “cleaning” as well. There are dust bunnies in the closet shelves, windowsills were left untouched
Dana Stewart
Dana Stewart
Apr 17, 2019
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These guys were absolutely awesome! Mike, the office manager, was continually gracious with me even though I had to make some last minute timing changes. He was always positive and made moving out that much better. In addition, the wonderful cleaner Dayle, did an UNBELIEVABLE job cleaning my home. She went above and beyond all expectations I had to… do an incredible job. I cannot say enough about how great her work is and how hard she worked. Kitchen, bathrooms, and both carpeted and hardwood areas were scrubbed clean. Immaculate! If you need a good deep cleaning of your apartment/home after
Elaine Cannizzaro
Elaine Cannizzaro
Feb 20, 2019
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Excellent job! Very happy with the entire experience and with the result. Highly recommend!