At Doug's Appliance, we know that you rely on your appliances for everything you do around the house and that a problem with any of your appliances could cause a major inconvenience for you throughout your day. If something is wrong with one of your appliances, you should turn to an appliance repair and service expert.
That's exactly what you'll get with Doug's Appliance. Doug's Appliance is a trusted choice in the Lumberton, Florence, and Fayetteville, NC when it comes to taking care of home appliances. No repair is too complex for our repair team. Our repair team has provided services for thousands of customers in Fayetteville, NC; Lumberton, NC; and Florence, NC.
Our company is family-owned and -operated, priding ourselves on excellent customer service and our work within the communities of Robeson, Cumberland, and Bladen counties. Trust us for household appliance repairs and service. We can fix problems with your refrigerator, washer, dryer, air conditioner, freezer, stove, or microwave.
That's exactly what you'll get with Doug's Appliance. Doug's Appliance is a trusted choice in the Lumberton, Florence, and Fayetteville, NC when it comes to taking care of home appliances. No repair is too complex for our repair team. Our repair team has provided services for thousands of customers in Fayetteville, NC; Lumberton, NC; and Florence, NC.
Our company is family-owned and -operated, priding ourselves on excellent customer service and our work within the communities of Robeson, Cumberland, and Bladen counties. Trust us for household appliance repairs and service. We can fix problems with your refrigerator, washer, dryer, air conditioner, freezer, stove, or microwave.
Services
Doug's Appliance is a family-owned and -operated appliance parts and service business. We provide appliance repairs and necessary parts to homeowners and business owners in Robeson, Cumberland, and Bladen counties. If you have an appliance that isn't working properly, breaks down, or needs routine maintenance to stay in shape, you can call on Doug's Appliance to help correct these problems for you.
Many of us take our household appliances for granted because of how easy and convenient they can make any task around the house. Whether they're keeping drinks cool, washing clothes, cleaning dishes, or heating up leftover food, our appliances have become a regular part of our day-to-day lives that we can't be without.
Your refrigerator is the hardest working appliance in your home. It runs 24/7 to keep your produce fresh, and beverages cold. If your fridge is not working properly or completely stops working, it's definitely something you will want to have repaired sooner than later so food doesn't spoil! If your refrigerator is struggling to keep your food cool, it's time to call Doug's Appliance.
If your washer or dryer isn't working, it threatens your ability to have clean clothes. We rely on our washers and dryers nearly every day to clean our clothes, sheets, towels, and more. If one or both of these machines goes down, you won't be able to enjoy the clean clothes and linens we all rely on.
Summers in North Carolina can be unbearable if your air conditioner isn't working. You rely on your air conditioner to keep you cool on even the most unbearably hot summer days. But your air conditioner isn't everlasting and will eventually run into problems and breakdowns. When that happens, call Doug's Appliance immediately for help.
Reviews (10)
Jill Sampson
Dec 05, 2021
Report
Had an appointment two weeks in advance with Lowes service contract. Never called me the day before. I called the day off because They didn’t show up. They said they were backed up. It happened three different times. I asked the lady why if you have an appointment three weeks in advance how could you be backed up and she said they only do appointment the previous night. Doesn’t matter when you made the appointment. Wasted three days being off and never show up. Told Lowes They need to quit using them.
Bryan Reed
Oct 04, 2021
Report
Contacted GE because the new dishwasher I purchased from Lowes was giving an error and not working. GE sent Doug's out to assess and do the repair if needed, at no cost to me. The first tech that came was able to get the dishwasher working with no repair but told me he had to list something to repair so that GE would pay them for the service call otherwise I would need to pay for the call. I explained to him that this was between Doug's and GE, not me. I was told a tech would come to investigate. He ordered a new latch, after telling me he was ordering a circuit board, and when the second tech
Sandra Spaulding
Jul 01, 2021
Report
Steve Crum
Jun 21, 2021
Report
Sara Self
May 03, 2021
Report
Terrible customer service. I was assigned this company on a Wednesday for them to come on a Friday to cover my Lowes warranty. Friday at 2:00 when they had not showed up, I called and they said they could not come until Monday. I called Lowes back and they put me on hold to contact the company and confirmed that they could come on Monday. Monday when they still had not shown up, I called and they said they would be able to come maybe Tuesday or Wednesday. This was after they had confirmed with Lowes for Monday. Not a dependable company. Serious scheduling problems. If your warranty company assigns
Christine Hoffman
Feb 20, 2021
Report
Update: only response so far 1 week and 1 day of waiting has been the response about miscommunication.. still no call I've called left message the warranty folks called after me.. amazing how they returned their call but not mine.. they have my number and still no call. And am still waiting.
So warranty company had made a appt for them to come out. No call prior and no show. Informed warranty folks.
Professional folks call day prior and call when they are on their way they also show up for the appt. They have done none of these. I won't be doing business with them and hope the warranty company
So warranty company had made a appt for them to come out. No call prior and no show. Informed warranty folks.
Professional folks call day prior and call when they are on their way they also show up for the appt. They have done none of these. I won't be doing business with them and hope the warranty company
Alicia Berry
Nov 17, 2020
Report
Our refrigerator had quit cooling. We realized nothing was cool this past Sunday after dinner. Purchasing another refrigerator was not in our plans!
We had seen Doug’s truck in town ( Dillon) and jotted his number for future reference. So glad we did! We called and left him a voice message. He replied Monday AM. A plus!
Doug came today , (Tuesday) and got it going! Another plus!
Doug told us that his work was guaranteed for 30 days. And another plus!
We are so very impressed with Doug’s punctuality, professionalism, responsiveness to our call for help.
We recommend Doug’s appliance repair
We had seen Doug’s truck in town ( Dillon) and jotted his number for future reference. So glad we did! We called and left him a voice message. He replied Monday AM. A plus!
Doug came today , (Tuesday) and got it going! Another plus!
Doug told us that his work was guaranteed for 30 days. And another plus!
We are so very impressed with Doug’s punctuality, professionalism, responsiveness to our call for help.
We recommend Doug’s appliance repair
Amanda Hart
Nov 12, 2020
Report
This was the service provider chosen by Maytag when I called with a problem. Their "appointments" are scheduled in 4 hour increments, So I'd been sitting here waiting 2 hours already (8-10). I decided to call to confirm they're coming because I'd read some reviews stating they have a habit of not coming or even calling. So I call and before he even knows my name, he says he's behind and won't make it until Monday or Tuesday... Gee, thanks for letting me know after I'd already been waiting for 2 hours... I would almost guarantee that they would have never called. They just wouldn't have shown up
Angela Parnell
Nov 12, 2020
Report
I’ve used Doug’s Appliances several times over the years to buy parts for appliances. Refrigerator, stove, washer and dryer. Customer service is wonderful and if the part I need isn’t in, they order and I always have it within a few days! If I ever need someone to come to my home and fix my appliances I will utilize them. They are professional and timely.
Ann McGowan
Jun 27, 2020
Report
