To have a friend is a comforting, special feeling. To have a friend who is interested in your personal comfort and helping you to save money is also a special thing too. The temperature in your home has a significant contribution to your comfort - as well as your energy bills. At Rescue Force Heating & Air, we can be the friend who takes care of your personal comfort and helps you to save money in the long-run.
Rescue Force Heating & Air is your local trusted heating and cooling company. Our fully trained HVAC technicians can help you with anything from a service call, a system replacement, a seasonal tune-up or an emergency repair. We are here to rescue you from discomfort! Why not take a look to see what our customers in Ipswich are saying about our heating and cooling services?
I can't say enough how great this company was to work with! They listened to my long story about exactly what work I needed they came right out and got the job done! I highly recommend them! Thank you Rescue!
Rescue Force Heating & Air is your local trusted heating and cooling company. Our fully trained HVAC technicians can help you with anything from a service call, a system replacement, a seasonal tune-up or an emergency repair. We are here to rescue you from discomfort! Why not take a look to see what our customers in Ipswich are saying about our heating and cooling services?
I can't say enough how great this company was to work with! They listened to my long story about exactly what work I needed they came right out and got the job done! I highly recommend them! Thank you Rescue!
Services
Find out why residents in Ipswich MA, call Rescue Force for ductless mini-split heat pump installations! Are you thinking of switching your heating to a ductless mini-split system? Maybe you are wondering how you can cut down costs on your energy bills? Or, perhaps you would just like to save some space in your home?
Reviews (19)
Carlos Ciprian
Dec 29, 2021
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I just want to start off by saying that Jonathan and Joe are awesome! I was having an issue with my tenant’s furnace so I contacted Rescue Force after seeing all their great reviews. The customer service rep I spoke with was so helpful and kind, and she was able to get me an appointment on the same day. She really gave me a great first impression of the company.
Once the technicians, Jonathan and Joe, got to my place, they were able to diagnose the issue quickly and came up with a solution that had the furnace up and running in no time. Not only did these guys take care of my heating problem
Once the technicians, Jonathan and Joe, got to my place, they were able to diagnose the issue quickly and came up with a solution that had the furnace up and running in no time. Not only did these guys take care of my heating problem
Monica LaChance
Oct 18, 2021
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Lyn Perry
Sep 06, 2021
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I called for service and was scheduled for 2 days out. Joe actually called to see if he could come a day earlier because he was available earlier than he thought. That right there is amazing. Most people would just “call it a day “ and not look to assist another person in need in the late afternoon. Needless to say I was thrilled to have him come a day early.
Joe was professional and knowledgeable and he diagnosed the problem in minutes. He explained everything to me in detail and then fixed our problem promptly and efficiently. He also took the time to show me a few things related to our
Joe was professional and knowledgeable and he diagnosed the problem in minutes. He explained everything to me in detail and then fixed our problem promptly and efficiently. He also took the time to show me a few things related to our
Julia H.
Aug 31, 2021
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Do not use Rescue Force Heating and Air. They offer you a discount but then don't follow through. Doug is dishonest and overcharges his customers. The customer service at his company never call you back or respond to calls about a discount promised. This company is very disreputable. My husband was offered a discount if we enrolled in a service contract however nobody ever sent us a discount. This company is a scam. I tried speaking with the office with Heather, Sarah, Samantha, Andrew and Ben and nobody would give me a last name or could help. They continued to inform me that a discount
Jeff A.
Aug 31, 2021
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Travis Blane
Aug 28, 2021
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I would give 5 stars if it were just in reference to the awesome repair man Joseph Couto and the phone operators. All were amazing.
Joe was professional, respectful, polite, charming and informative. He helped me understand a number of things about our AC having moved in recently. I would do business with Joe 100x again. In fact I signed up for yearly maintenance because he was such a class act.
Here’s the confusing part and why I gave 4 of 5 stars. I recently moved into the home and our upstairs AC is so bad we need it replaced, including a furnace. I spoke with Joe about it in detail, but
Joe was professional, respectful, polite, charming and informative. He helped me understand a number of things about our AC having moved in recently. I would do business with Joe 100x again. In fact I signed up for yearly maintenance because he was such a class act.
Here’s the confusing part and why I gave 4 of 5 stars. I recently moved into the home and our upstairs AC is so bad we need it replaced, including a furnace. I spoke with Joe about it in detail, but
Rafael Guzman
Jul 23, 2021
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Would definitely recommend the rescue force to anyone in need of AC service! Our AC was down during a heatwave and as new home owners with a baby on the way, we did not know what to do. They were very kind and able to fit us in promptly. Our tech Doug Was very efficient, knowledgeable and on time. We are beyond grateful! Will certainly use this company for all our future needs.
John Byrne
Jul 15, 2021
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I tried other heating and air companies but no one could give me a straight answer,my daughter who had a new system put in by Doug and his crew told me to give them a call well to make a long story short they came over fixed my problem new exactly what they were doing very professional and explained everything to me.I definitely would recommend them to my friends.
-- John B
-- John B
Ed Tallent
Jul 07, 2021
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Firstly, they fit me into an already packed heat wave service schedule. I just moved to town, so I appreciated that. The AC problem was quickly diagnosed and fixed. Communication about the issue, potential solution approaches, as well as other feedback about the system was direct, understandable, and with appropriate detail. Service manner was friendly and upbeat. Highly recommended.
Justin DeRosa
Apr 06, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Really great service and excellent communication. I appreciated their diligence and knowledge of what was wrong. Seemed like a tough issue because it wasn’t so apparent. They were nice and thorough and kept their word. I would highly recommend!!! Thank you!
Services: Cleaning, Repair ducts & vents, Repair heating system, Heating maintenance
Really great service and excellent communication. I appreciated their diligence and knowledge of what was wrong. Seemed like a tough issue because it wasn’t so apparent. They were nice and thorough and kept their word. I would highly recommend!!! Thank you!
Services: Cleaning, Repair ducts & vents, Repair heating system, Heating maintenance
Chris Luskin
Mar 01, 2021
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Rescue Force Heating and Air was very responsive to our need for emergency heating repairs. Joe was a true professional - helpful, knowledgeable, thorough, and decisive. He was also instructive - walking me through his assessment and providing me with tips and insights for monitoring problems in the future. We were pleased to sign up for the annual service plan after finding the company to be so reliable. Highly recommended.
Lisa VanBuskirk
Feb 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Tom was fantastic and went above and beyond with his professionalism and explanation of the work needed. Customer service all around is wonderful, Danielle is incredibly kind and helpful. It is nice to do business with a company that actually cares about it’s clients!
Service: Repair heating system
Tom was fantastic and went above and beyond with his professionalism and explanation of the work needed. Customer service all around is wonderful, Danielle is incredibly kind and helpful. It is nice to do business with a company that actually cares about it’s clients!
Service: Repair heating system
Anthony C.
Jun 29, 2020
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Jeff S.
Aug 24, 2019
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I looked around for a company that could install a steam boiler for my apartment building in Salem. It was hard to find a company with demonstrated experience.
I had Doug from Rescue Force come out and access things and give me a quote. He was nice, professional and know what he was talking. The quote was very competitive.
They came out on the assigned day and got the boiler installed. However the guy doing the install ran into a problem and had to come back a second day. This was fine since it was still summer time. They scheduled a second day and the first guy came out and troubleshot
I had Doug from Rescue Force come out and access things and give me a quote. He was nice, professional and know what he was talking. The quote was very competitive.
They came out on the assigned day and got the boiler installed. However the guy doing the install ran into a problem and had to come back a second day. This was fine since it was still summer time. They scheduled a second day and the first guy came out and troubleshot
Joseph B.
Jul 07, 2019
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I do not write reviews. But I am writing one as honest as I know. I want businesses to make money so they can be available when we need their services. Dishonesty and false services are disgusting. I do not know the payment game plan of the technicians working at Rescue Force Heating and Air. But, it appears transparency and honesty are lacking. Businesses are to make money and I believe they should. Rescue Force Heating and Air Personnel #1 came with the agreement to review if a new AC. No agreed charges before coming. but he got back to his office and invoiced a charge because he tightens a screw
Jay S.
Dec 19, 2018
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Meg A.
May 09, 2018
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Jamie D.
May 09, 2018
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Ellen M.
Jul 11, 2017
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