Efficient and long lasting, furnaces provide even, reliable heat for your North Shore home. We service and repair all brands! Call us today at (978) 750-8282 for your free professional system evaluation and estimate on upgrading or replacing your current system. For us service doesn't just mean providing outstanding heating and air conditioning solutions to North Shore homes and businesses.
It also means giving back to our community and supporting the people who support us. A healthier environment is easy to obtain when you work with Preferred Air. Call (978) 750-8282 today to learn how we can help you improve your space and improve your life.
It also means giving back to our community and supporting the people who support us. A healthier environment is easy to obtain when you work with Preferred Air. Call (978) 750-8282 today to learn how we can help you improve your space and improve your life.
Services
Preferred Air Inc. has been servicing homes on Boston's North Shore and surrounding areas since 1991. Through years of diligent effort and a focus on customer service, we have earned a community-wide reputation for honesty and professionalism. Our company prides itself on using the latest in heating, cooling and comfort technology.
Heating and air conditioning is vital for everyday living, within your home and business. Having an efficient, working HVAC system at all times is essential. Preferred Air's carefully selected team of highly skilled professionals is here to provide you with quality HVAC system installations, repairs, and maintenance.
Our "Preferred Membership" maintenance contracts are designed to provide homeowners with the peace of mind that their equipment is well cared for - and that their maintenance costs will be predictable for the year. Preferred Membership contract customers receive priority service over non-service contract customers.
At Preferred Air, we know how important regular maintenance is to your home's heating and cooling systems. Regular maintenance ensures that your systems are cleaned and inspected regularly to maximize their lifespan. Without regular maintenance, your home's systems break down more often, require more repairs and cost you more on your monthly energy bill.
Be ready for summer heat with a well maintained air conditioning system that fits your cooling needs, with the help of Preferred Air. As the temperature rises, you'll want to make sure your system can handle the burden placed on it throughout the season. Our technicians have the experience, knowledge, and technology needed to bring you peace of mind.
Reviews (20)
Ildi Tary
Aug 18, 2021
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Samuel S.
Aug 18, 2021
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I hired Preferred Air to do a complete furnace and A/C replacement for my home, and I couldn't be more pleased. The business folks were knowledgeable and helpful. The install team was clean, efficient, and conscientious, and issues that arose during the process were communicated clearly. My questions and concerns were addressed promptly. Shout out to Wayne, Rob, Luis, and the others who helped make this process as painless as possible.
Kathleen Lecolst
Jan 04, 2021
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I have been using Preferred Air for many years. These men are extremely knowledgeable, very professional and polite, and very respectful. They are always punctual, hard working and honest. The folks in the office are great as well, always pleasant and willing to help.
I highly recommend this company...they get the job done...and get it done right !!
I highly recommend this company...they get the job done...and get it done right !!
Steve Odian
Jan 01, 2021
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We just had our second Split Duct system installed by Preferred Air.
They do wonderful work. Both installations look great and work fantastic.
All the people we dealt with were very professional. As a result of our experience with them my folks, my daughter and four different friends also had systems installed bu Preferred Air. They are all very happy.
Steve
They do wonderful work. Both installations look great and work fantastic.
All the people we dealt with were very professional. As a result of our experience with them my folks, my daughter and four different friends also had systems installed bu Preferred Air. They are all very happy.
Steve
Chris O.
Jul 17, 2020
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Jesse M.
Jul 06, 2020
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Jean Roberts
May 28, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have been a customer for years with Preferred Air and hold them in the highest regard. The air in our home has been getting better and better over the years with all the upgrades we’ve done. I recommend them highly! They are pros with both heat and a/c. Very reliable, friendly and knowledgeable as well.
I have been a customer for years with Preferred Air and hold them in the highest regard. The air in our home has been getting better and better over the years with all the upgrades we’ve done. I recommend them highly! They are pros with both heat and a/c. Very reliable, friendly and knowledgeable as well.
Doug Story
May 26, 2020
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Preferred Air just installed AC at my house over the last two days. Shaun, Tyler and Boris did a fantastic job. Very professional and courteous. They kept the job site clean and neat both days. The system they installed looks great and works perfect. The best thing is that it runs whisper quiet. I would highly recommend them if you are looking for a new AC system.
Susan Brotchie
Mar 21, 2019
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Preferred Air has been installing Central Air in my home over the last week. I have never had any ducts of any kind so this is a total install. The attention to detail, the quality, professionalism and neatness of the 2 main installers, Jay and Jeff, and Wayne who came one day to assist, is impressive. Tom Favazza, the owner, came on Day 1 with… his installers and together they laid out the finalized plan of where all the equipment would be placed. This is one of the few times I've had big projects done in my home that I know I chose the the right company! I highly recommend Preferred Air
Betsy D.
Dec 04, 2018
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Kelly Morse
Mar 27, 2018
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I called this morning because our furnace pilot wasn’t lighting. I called several other companies prior and finally got through right away to Preferred Air at 10:50am. Within an hour they were at our house. Shaun who was our technician didn’t have the part but went straight to the warehouse and it was fixed by 2pm. We have never had to call for our furnace in the 9years being at our house and we will absolutely call again whenever there is a need. Thank you for giving us heat again in our house especially when we have a child.
S. B.
Sep 15, 2017
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Luis was awesome !! From the moment he entered the house, he was extremely professional and it was obvious from the outset that he knew exactly what he was talking about. I learned a lot about my system that I didn't know and he checked everything thoroughly and advised me on the things that he could fix and the things that I could do on my own to fix some of the other issues. My drain line was far too long (this was done by the original installer of the system which shall remain nameless !!) and he showed me how I could shorten it and make it more efficient - he didn't try to sell
Danielli T.
Nov 17, 2016
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I found a puddle of water around my HVAC last night and was very worried. I called them at 7 am hoping to only leave a voice message. Loui answered the phone and He was professional, and compassionate, listening to my tale of woe. He explained to me what I could do to fix, that he believed to be a simple thing and would not be fair to me to have him over. I appreciate his help this morning. And Preferred Air will be my go company for any future issues.
Sadie S.
Sep 19, 2016
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Scott T.
Apr 09, 2016
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In the past 6 months I hired Preferred Air for two separate jobs. The first one was replacing a heating system in my mom's Townhouse in Salisbury, MA. They did a great job of installing an 80% system in tight quarters and my Mom was really happy with the process especially since they cleaned up everything which included an old outside pump that was an eyesore. Then a few months ago during a real bad cold snap I had an issue with my heating system at my house in Stoneham so I didn't hesitant to call them. As it turns out their Tech fixed the initial issue but a secondary one developed
Nancy H.
Dec 09, 2015
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What a disappointment with Preferred Air after not having heat for a week a technician came out after my husband called and charged $150 for less than a 1/2 hour to diagnose that our new heating system on a house we just closed on would best require a whole new unit! Technician basically said it would cost more to replace heat exchanger then to attempt to fix we were told that someone would call with a quote for repairs vs replacement of new system. Never heard back. After a long cold weekend with no heat my husband called back Preferred Air again and was told someone would call us back with quotes
Grace T.
Aug 20, 2015
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Steven F.
May 09, 2013
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Preferred Air has done countless jobs for me. Installations, maintenance, repairs, you name it. There is a reason you continue going back to a company time and time again, quality, service and knowledge, each and every time the folks at Preferred Air have exhibited all three. A number of years ago, I had two Heat Pumps changed in my townhouse, one of them right before Memorial Day weekend. The two guys started the installation, but all of sudden left and were gone for two hours. I truly wondered where they had gone, and a little concerned, until they came back with custom fabricated duct-work
Lynne M.
Sep 17, 2012
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Brian just left (there are 4 at PA!) and he is a Godsend! He analyzed our systems problem and right away fixed some issues. We have a Bryant HVAC 11 old system.
Preferred Air only charged us $89.95 for the work done and analysis. He also had to make several calls to clear the work with my working husband and myself, all of which he did with great patience and professionalism. He was easy to talk with and showed me respect and explained all the parts of the system that he was working on as well as what needed further work. He was able to price out the work in a professional and logical manner
Preferred Air only charged us $89.95 for the work done and analysis. He also had to make several calls to clear the work with my working husband and myself, all of which he did with great patience and professionalism. He was easy to talk with and showed me respect and explained all the parts of the system that he was working on as well as what needed further work. He was able to price out the work in a professional and logical manner
Matt P.
Dec 19, 2010
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Great technicians that really know their stuff. They have kept our 25+ year old forced hot air furnace running. They are very prompt for the scheduled visits and even called the day before to confirm. Glad to have this company to keep the heat on during the winter. The only reason I didn't give 5 stars was their cost but I honestly have no sense of how they compare to other companies. The money I do pay them feels like money well spent for sure!
