Sometimes in life, you don't realize how many luxuries you take for granted until they stop working. One of the biggest examples is your heating and air conditioning, especially in Atlanta. If you've ever had to deal with a broken AC or heating unit, you know how important it is to have a qualified, trustworthy Atlanta HVAC company to take care of your broken unit for you.
Empire Heating and Air Conditioning is happy to serve residential homes and commercial properties in all of the Metro Atlanta Area. We offer Customer Assurance Pricing, so you know you'll never overpay or be caught off-guard by hidden fees. If you're looking for a quality Heating and Air service in Atlanta, consider calling us at Empire HVAC to take care of all of your Atlanta HVAC needs.
At Empire HVAC, we are a full-service HVAC maintenance company, so we can handle any of the heating and air problems that you may encounter. Empire HVAC also is a retailer new HVAC systems and products. As one of Atlanta's top heating and air companies, we also offer the Nexia home automation product line.
Empire Heating and Air Conditioning is happy to serve residential homes and commercial properties in all of the Metro Atlanta Area. We offer Customer Assurance Pricing, so you know you'll never overpay or be caught off-guard by hidden fees. If you're looking for a quality Heating and Air service in Atlanta, consider calling us at Empire HVAC to take care of all of your Atlanta HVAC needs.
At Empire HVAC, we are a full-service HVAC maintenance company, so we can handle any of the heating and air problems that you may encounter. Empire HVAC also is a retailer new HVAC systems and products. As one of Atlanta's top heating and air companies, we also offer the Nexia home automation product line.
Services
Empire Heating and Air Conditioning, Inc. was founded in 1985 by Martin and Gila Hoover. Our main office is located in Decatur, Georgia with a satellite office in Cumming, Georgia. We service, install, and repair all makes and models of heating and air conditioning equipment including boilers, hydronic heating, heat pumps, and water heaters.
Empire Heating and Air Conditioning, Inc. was founded in 1985 by Martin and Gila Hoover and the Empire HVAC Team was built on the foundation that we treat our customers better and provide more value than our competitors. The Empire HVAC Team specializes in providing high quality service, equipment, design, and installation for residential and light commercial Heating, Ventilating, and Air Conditioning.
Empire Heating and Air Conditioning is a full-service HVAC contractor, offering Atlanta heating and air conditioning services in Alpharetta, Atlanta, Avondale Estates, Cumming, Decatur, Duluth, Dunwoody, Johns Creek, Lilburn, Norcross, Roswell, Sandy Springs, Smyrna, Stone Mountain, Suwanee, Tucker and Vinings.
Stay cool and comfortable with a high-quality and dependable air conditioning unit or system in Decatur or Atlanta, GA. We offer a selection of products and services to provide everything you need to maintain comfortable temperatures and great air quality in your home or office. Daikin and American Standard are the preferred brands of central heating and cooling products at Empire Heating and Air Conditioning.
Scheduling a service call is simple. Our expert technicians at Empire are ready to help out whenever you encounter an HVAC problem and need help quickly. We can have a well trained service technician in a vehicle full of parts and supplies at your door in short order. You never have to worry about who is coming to visit.
Reviews (24)
Chris Jorel
Dec 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We've used Empire for years. The technicians are on time, polite, masked up when appropriate and they send out cards to remind you to make your appointment. If that doesn't work, they will call you. I can't really think of a downside to them. Try them out if you are looking for HVAC services.
Service:Â HVAC maintenance
We've used Empire for years. The technicians are on time, polite, masked up when appropriate and they send out cards to remind you to make your appointment. If that doesn't work, they will call you. I can't really think of a downside to them. Try them out if you are looking for HVAC services.
Service:Â HVAC maintenance
Nicole P.
Dec 17, 2021
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Empire is efficient and friendly from the time you book to the time the technician completes the job. Zeke came out today and was super respectful and kind - he changed our filter, did a pressure test to ensure the system was operating smooth, and recommended options to help us reduce allergens and improve air quality flow through the house. I have been an Empire customer for years and am always impressed with their people! Thanks.
Nancy Wallace
Dec 13, 2021
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I had a heating emergency & they put me on a work-in for that day.
The office called to let me know they were on the way and should arrive between 3:30 & 4::00. The technician arrived right at 3:30, listened to the problem & immediately went in search of a solution..
Within an hour he had located the problem & corrected it. I'm 71 years old with heart problems and diabetes; I've had several problems around my house recently and this is the only thing that went smoothly and quickly. He was also extremely kind and made sure I understood what had happened and what repair work he did. Thank you Travis
The office called to let me know they were on the way and should arrive between 3:30 & 4::00. The technician arrived right at 3:30, listened to the problem & immediately went in search of a solution..
Within an hour he had located the problem & corrected it. I'm 71 years old with heart problems and diabetes; I've had several problems around my house recently and this is the only thing that went smoothly and quickly. He was also extremely kind and made sure I understood what had happened and what repair work he did. Thank you Travis
Jon Schwartz
Nov 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We've been using Empire Heating & Air for more than ten years and they've always provided great service at a fair price. Our builder sent a few HVAC contractors for warranty repairs but none were as knowledgeable. Empire is the most reliable company we use for any house repairs or maintenance.
Services: HVAC maintenance, AC repair, Heating maintenance, Heating system repair
We've been using Empire Heating & Air for more than ten years and they've always provided great service at a fair price. Our builder sent a few HVAC contractors for warranty repairs but none were as knowledgeable. Empire is the most reliable company we use for any house repairs or maintenance.
Services: HVAC maintenance, AC repair, Heating maintenance, Heating system repair
Charles Sterne
Nov 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
As always a great experience with Empire. Our furnace was not working over the weekend, and I was able to get someone (Mike) out to look at it on Monday morning. He quickly diagnosed the issue and made the fix.
Service:Â HVAC maintenance
As always a great experience with Empire. Our furnace was not working over the weekend, and I was able to get someone (Mike) out to look at it on Monday morning. He quickly diagnosed the issue and made the fix.
Service:Â HVAC maintenance
Connie Moore
Nov 15, 2021
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Matthew Mays
Nov 13, 2021
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My heat was not working properly on the day before Thanksgiving. I used the intake form on Empire's website when I discovered there was an issue after I woke up. Someone reached out to me to schedule an appointment on the same day before their office had even officially opened. Travis was very professional and personable. He walked me through everything he was checking and made recommendations specific to my system. He was able to replace a part and get my heat working within about an hour. Empire totally resolved my issue on the same day I reached out to them. I would highly recommend Empire if
Deborah E. Groomes
Oct 16, 2021
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We have been using our technician Terrence for the past year. He is Great!! Every time he comes he knows just what the problem is and gets the job done. He is friendly and professional. We have had others heating & Air Conditioning technicians from other companies and they couldn't fix the problem. Not with Empire. They train their technicians well. They are the company to call and Terrence in my opinion is the one to do the job 👍🏽
David Crosby
Mar 27, 2021
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Catherine Pica
Mar 02, 2021
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Sylvia Vega
Feb 23, 2021
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Erik B.
Apr 19, 2019
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Ezekiel came out do to a check up on my AC unit in the condo I recently bought and did an awesome job. I needed some additional refrigerant (probably a leak that will have to be addressed in the future). The receipt was supposed to be emailed but didn't come through for whatever reason so I called the office and talked to Gila who was extraordinarily nice and sent it right over. I would have no hesitation in calling Empire again.
Kristen C.
Apr 18, 2019
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Tracy U.
Feb 20, 2019
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I had Empire come out to diagnose an issue with my AC not working. I was charged $88 for someone just to come to the house. That person couldn't do anything, so they sent out a technician to perform a leak test for another $155. They let me know the found a leak in the unit inside, but the outside unit was fine. The quoted me $1,236 to repair the leak on a unit (that was under warranty.) They would not provide a detailed breakdown of the charges that made up the $1,236, and only told me they charged a flat rate. I thought this was odd and got a second opinion. Turned out the outside unit
Robert A.
Sep 08, 2018
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I've used Empire Heating and Air for the last 19 years. I've always been impressed with their service techs and their office staff. Today's maintenance call was with Mike who has only been with the company for 2 months. He did a very thorough inspection and patiently answered all my questions. Two thumbs up to Mike and Empire!
Gromici G.
May 24, 2018
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Jane B.
Sep 23, 2017
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Today empire installed an air conditioning unit in my basement. The young men who came to install were friendly and extremely accommodating. They had to dig up plants to install the outside unit and were very careful with the other plants . They also were careful to not make any mess and clean up afterwards. The new unit works perfectly. I appreciate their hard work and plesantness!
Jane Buckler
Jane Buckler
Lisa S.
Aug 18, 2017
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Empire is the best! We had a fabulous experience today. Our a/c broke in 90+ weather...I called Empire and they showed up same-day, super courteous, professional and reasonable. Our home is cool and comfortable once again thanks to the great Empire team. Thank you Empire! Highly recommend this great local company.
Shannon K.
Jun 29, 2017
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Amber K.
Jun 05, 2017
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I'm sure this is a good place based on the reviews here and from what I've heard, so I'll give it 3 stars. I couldn't get past the phone call. If you're answering the phone, it's standard to answer and clarify questions. Getting an attitude when calling is an immediate sign to turn around. They may be just as good as people have announced here, but that prompted me to turn around.
Kj S.
Mar 17, 2017
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My technician was Cory. He arrived on time and was very knowledgeable. He figured out the issue and fixed the heat in my condo quickly! The price was fair and the service was excellent. They called me before Cory showed up to tell me he was on his way, which was nice. I will use this company from now on!
Jeff E.
Nov 04, 2016
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Bob W.
Feb 24, 2015
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I woke up this AM with my furnace not working. I did the obligatory cycling of the thermostat, circuit breakers, etc. and then called for help.
I mistakenly called Empire because I thought they were the ones that installed my furnace a few years ago. It turns out I was wrong about that, but all turned out well.
Empire tech Keith Lumpkin arrived at my home within two hours of my call. He identified the problem within 15 minutes, and then spent the next thirty minutes testing the malfunctioning part (a sticking pressure sensor) to see if it needed to be replaced, or if it might be OK to leave as
I mistakenly called Empire because I thought they were the ones that installed my furnace a few years ago. It turns out I was wrong about that, but all turned out well.
Empire tech Keith Lumpkin arrived at my home within two hours of my call. He identified the problem within 15 minutes, and then spent the next thirty minutes testing the malfunctioning part (a sticking pressure sensor) to see if it needed to be replaced, or if it might be OK to leave as
Jay O.
Dec 13, 2013
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