Alert Alarm Hawaii
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Alert Alarm Hawaii
Alarm point if the glass in your window or glass door is broken by an intruder while the system is armed. See activity at your home via your smart phone. Receive video notifications when activity is detected and view live streaming video anytime via your app. Onsite or Offsite storage via the Cloud is available.

Set a schedule for your lights to come on daily or set a custom schedule when you are on vacation. Schedules can be changed on the fly via your smartphone. Alert Alarm's security system offers the capability to arm and disarm your system, control lamps, door locks, and cameras from anywhere, in addition to checking your system's status-all viewable in real-time from our powerful smart home security app.

Alert Alarm offers a complete product range of IP and analog video products with the capability to integrate your home automation system with video clip storage in the cloud or a standalone video system with recorded video located on-site.
Services
Founded in 1962, Alert Alarm Hawaii is locally owned and operated with over 150 employees. Headquartered in Honolulu, we are the largest security solutions provider in the state. With operations on Oahu, Kauai, Maui and the Big Island, we protect nearly 33,000 residential and commercial customers. Alert Alarm Hawaii's service to the islands started in 1962 with two employees.
Alert Alarm uses a tamper-resistant GSM cellular connection, dedicated solely to your security system. This signaling technology is reliable, and works even if your phone line, cable, broadband and power are down. You have the capability to arm and disarm your system from anywhere, check your system's status and view recent activity at home using the powerful smart home security app.
Alert Alarm offers a wide range of products and services to meet your everyday security solution. Provided in this section are demonstration videos, written user manuals, materials and specifications of those products we install and monitor. Alert Alarm offers technical support for existing customers with questions or equipment needs.
One of the most important fire protection systems you can install in your building or home is a fire alarm system. A fire alarm system is a quick-response method of alerting the occupants in your building of a fire so they can get to safety as quickly as possible. Because fire alarm systems are so important when it comes to keeping your building safe, quarterly fire alarm system inspections are absolutely essential.
If you are interested in a Central Station monitoring device, please contact us using the form for more information. Alert Alarm can assist you with your Commercial, Residential and Small Business monitoring needs whether you are establishing new service, or wanting to transfer your service from your current provider to us.
Reviews (10)
Willie Harper
Willie Harper
Dec 23, 2021
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Around 5:10 am today one of Alert Alarm of Hawaii's drivers nearly ran me over in the crosswalk on Makaloa Street. I wasn't able to take a picture of their plate in order to report them, so I am leaving this negative review instead.
Bob Cooper
Bob Cooper
Oct 12, 2019
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The doorbell camera has extremely poor quality video. I called the office and was told my wifi signal was the issue. I accepted that answer for over a year. Frustrated, I picked up a Ring doorbell camera at Costco figuring I could return it if I wasn't satisfied with the video quality. Guess what, video is perfect and Ring monitors wifi signal strength. Signal strength is beyond awesome. I don't recommend Alert Alarm video anything! I don't have to deal with Alert Alarm's limitation of 1000 videos per month. Once that is reached, your camera stops recording. That's really helpful!!!
Itb Admin
Itb Admin
Sep 06, 2019
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False alarms, alarms that the monitoring center couldn't even tell were happening. Had an actual break in and then the alarm didn't go off. Had five different technicians come out and none could fix it. Had a hard time cancelling with customer service as well.
Rob New
Rob New
Aug 28, 2019
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In my community Alert Alarm put up a sign in community park (public property) trying to scare people into thinking the neighborhood is bad while advertising their security system. The sign has the nighborhood watch symbol on the sign and the sign says in giant red letters "Security Alert" Below that in smaller black letters it says "Immediately call 911 for suspicious vehicles or persons" and on the bottom of the sign also in red letters it says "Alert Alarm" with their contact info and address on the sign. I find it despicable that they are trying to scare people in this very safe neighborhood
Summer Gardner
Summer Gardner
Jun 05, 2019
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Junk alarm system and service! We paid about 5k on home installation about 4 years ago. Have had nothing but problems with the system. Numerous false alarms. Multiple service visits and nothing improves. Not worth the $$$ or hassle. Company refuses to give us partial compensation us for this junk system when we ask to cancel service. On top of this their employees and even the listed CEO is posting fake reviews on google
Jason
Jason
Feb 02, 2019
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One of the worst companies I have ever had to deal with. I am righting this review in hopes of saving others the frustration I had. I feel they are very dishonest and signing a contract with them will be something you will probably regret. Below is a summery of my experience.
I took over a business and called them to transfer service into my name. They sent out a rep and told me how much it would be a month and just initial here and here and sign. They didn't bother to verbally mention that I was signing a 5 year contract, I only had a 3 year property lease. There was absolutely no reason they
Bryce Mathews
Bryce Mathews
Sep 11, 2018
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BEWARE OF THIS COMPANY!!!!! This company uses horrible sales techniques. I called to get a quote for my home. Everything sounded good. They told me I could try out the service for 30 days no obligation and no money down until I say I like it for sure. I questioned the sales rep because paperwork said different. But rep reassured me I would have 30 days. He even changed it on my paperwork. After having alarm system for less than a week I noticed that $150 was deducted from my bank account and also that I had a hit on my personal credit score. Come to find out the sales rep ran my personal credit
Nevin Gatchalian
Nevin Gatchalian
Jun 12, 2018
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Very rare that I make comments whether it be positive or negative. Alert Alarm of Hawaii has delivered what a customer is looking for: responsiveness, on-time service installation, and will price match any local alarm company competitor. Thank you, Carson Beasley, for providing that excellent customer service and for dispatching your technician, Ricardo, in installing my home security system at a moments' notice. I called Carson on Friday (Feb 2, 2018) to sign our contract and his technician came the following Monday (Feb 5, 2018) to install the alarm system. Now, who can beat that type service
Jane Sibley
Jane Sibley
Oct 22, 2017
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Its been several years and their services are so poor I wanted to end the contract, but they say I have to pay till November. My service delayed to fix 2 problems since last month and the appt is till Oct 18th and I have only one more month to terminate. They said "NO" I cannot stop the service till contract ends 2 more months.
John Tsukada
John Tsukada
Jun 17, 2017
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The worst commercial service I've had for any type of business. Alert Alarm Hawaii installed their recommended video monitoring system, it has not worked properly since installment. I called to get a service tech out to check on it and it took 1 month to get someone out, who then canceled at the last minute. The service department said that they would call me back to set up another day for service and of course they didn't call me back. I had to call the service department the next day to remind them that I was waiting for a service tech. The service tech finally came out and after 4 hours couldn