Accidental fires, wind storm damage, flooding from rain or broken pipes, toxic mold -- no one wants disaster to strike, but if it ever does, we want to be there for you to help you clean, restore or rebuild your home or property. MWM Restoration is a full-service cleaning, restoration and construction company, licensed as a "Class A" general contractor in Virginia, Washington, DC and Maryland, and certified in a wide variety of inspection, cleaning and restoration services.
In addition to providing professional and expert cleanup and restoration services, including in cases of water, smoke and fire damage, or routine carpet, upholstery or air duct cleaning, we have a 24-Hour Emergency Response Team which is on call 365 days a year for immediate assistance with disaster cleanup, temporary power, tree removal and boardups.
In addition to providing professional and expert cleanup and restoration services, including in cases of water, smoke and fire damage, or routine carpet, upholstery or air duct cleaning, we have a 24-Hour Emergency Response Team which is on call 365 days a year for immediate assistance with disaster cleanup, temporary power, tree removal and boardups.
Reviews (21)
Lembrey E.
Oct 26, 2021
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Susan F.
Jul 04, 2021
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Anil Kumar
Jun 19, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Our basement was flooded and we were asked to contact MWM mitigation team by our home insurance.Craig arrived with his team and addressed the situation ASAP. They are extremely polite, professional.they even checked-in over the weekend.I highly recommend Craig and his MWM Team.
Our basement was flooded and we were asked to contact MWM mitigation team by our home insurance.Craig arrived with his team and addressed the situation ASAP. They are extremely polite, professional.they even checked-in over the weekend.I highly recommend Craig and his MWM Team.
Marlese Clifton
Jun 02, 2021
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I researched and research until I found the perfect company to complete a total house demolition and restoration. I can’t express in words how truly happy and pleased I am with the final product. I never could imagine how BEAUTIFUL my house would be. MWM has bent over backwards to make sure I was completely satisfied along the way. I couldn’t have asked for a more professional and knowledgeable project manager then I had with Baraa. He would respond to all my text and questions promptly. I could go on and on singing praises about Baraa and all the people he hired to work on the house. The quality
Hope Langan
May 17, 2021
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I have never engaged a mitigation company - MWM was highly recommended my by insurance company. After working with them this past week I understand why they were recommended.
Their responsiveness is unmatched - contacted me immediately and came at the exact time agreed upon.
Explained the process thoroughly and certainly put me at ease - extremely professional. The Project Manager, Craig made what I consider a major undertaking appear seamless. Impeccable attention to detail - what was said was done - expeditiously and flawlessly. I highly recommend MWM!!
Their responsiveness is unmatched - contacted me immediately and came at the exact time agreed upon.
Explained the process thoroughly and certainly put me at ease - extremely professional. The Project Manager, Craig made what I consider a major undertaking appear seamless. Impeccable attention to detail - what was said was done - expeditiously and flawlessly. I highly recommend MWM!!
Jenn Kidd
Dec 31, 2020
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Sara Biset
Dec 19, 2020
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Stephen Proctor
Nov 10, 2020
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Positive: Professionalism, Responsiveness
Great communication throughout the process. Allowed more than enough time for me to finally decide on roofing and siding grades and colors. I never felt rushed to decide. I am extremely pleased with the quality of work. Final result is impressive. I am more proud of my home as a result.
Great communication throughout the process. Allowed more than enough time for me to finally decide on roofing and siding grades and colors. I never felt rushed to decide. I am extremely pleased with the quality of work. Final result is impressive. I am more proud of my home as a result.
P. S.
May 12, 2020
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Craig Brown arrived under urgent circumstances and addressed the situation in a timely and effective manner. He and his MWM Team were extremely polite, professional and provided terrific insights that were helpful in understanding and addressing our immediate needs. Craig and his team checked-in over the weekend and provided additional follow-up care. We were impressed by Craig, his diligence and his knowledge. His MWM Team members were equally knowledgeable in their specialty areas and were collaborative in their approach to remediation and restoration. We highly recommend Craig and his MWM Team
Susanne Besecker
Nov 21, 2019
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We were extremely happy with their work. They were efficient and timely. The roofers cleaned up after themselves leaving no trace they were here. Francisco, the interior painter, did such a good job matching our 16- year old paint, you could not tell there had ever been water damage from the roof leak. Highly recommended!
Ellen H.
Oct 13, 2019
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Brenda Faas
Jun 30, 2019
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Cheryl C.
Jan 15, 2019
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I began work with MWM after a water leak caused damage to my ceiling and hardwood floors. My insurance company placed the job with MWM, so I didn't have a chance to research beforehand. The initial inspector who came out was great, but once the project started, it was a mess.
- While the crew was working in my home, it was a MESS. Some mess is understandable, but there were literal piles of garbage on the floor. They constantly left the toilet seat up, left footprints on my coffee table (why are you standing on my table?), handprints on the refrigerator. It just made me feel like they had
- While the crew was working in my home, it was a MESS. Some mess is understandable, but there were literal piles of garbage on the floor. They constantly left the toilet seat up, left footprints on my coffee table (why are you standing on my table?), handprints on the refrigerator. It just made me feel like they had
Enrique A.
Jan 03, 2019
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Cindy M.
Oct 16, 2018
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I should have hid to Tresa's advice. I would have given this company zero star but yelp forces you to give them a star.
Unfortunately, I was stuck with them for the 3.5 months for floor restoration. I signed the papers at the end of June and I just got my floors done in 2nd week of October!!
These are the reasons why it took so long:
1) PM is not experienced. If he knew more about hardwood then the length of time to deal with the insurance adjuster would be less. There was alot of going back and forth between a partial floor replacement versus full floor replacement.
2) PM has poor
Unfortunately, I was stuck with them for the 3.5 months for floor restoration. I signed the papers at the end of June and I just got my floors done in 2nd week of October!!
These are the reasons why it took so long:
1) PM is not experienced. If he knew more about hardwood then the length of time to deal with the insurance adjuster would be less. There was alot of going back and forth between a partial floor replacement versus full floor replacement.
2) PM has poor
Nikki B.
Jun 07, 2018
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I have used the services of multiple restoration companies and I have never experienced greater disrespect or lack of professionalism than I did with MWM Cleaning & Restoration. This company does not honor appointment times, they do not complete services agreed upon during planning, and when they fail to meet expectations they lie and question the integrity others rather admitting fault. Most people in need of restoration services are already frustrated--save yourself additional frustration and use another company.
Tresa J.
Apr 14, 2018
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First, I want to say that I've never placed an online poor review. As recommended by a friend, people need to be aware of the poor customer service and unprofessionalism that I received from MWM Restoration, Chantilly, VA. On 3/23/18, Tim Mihill, Estimator-MWM Restoration visited my home to provide an estimate to restore my lower level 2 bedrooms, bathroom and family room after water damage to flooring and walls (I have a split-foyer home). I selected MWM on the spot. He advised that there was not an issue with this being an insurance claim and I was told that they were busy. Well... As of
Pansy P.
Nov 20, 2017
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There are not enough stars to rate this outstanding team! We highly recommend MWM for any project you have!
Sadly our home suffered a chimney fire mid December 2016. It was deemed to be caused by a structural flaw in the construction of the chimney when the house was built in 1978. Because of the single digit temps in December, the chimney demo & rebuild could not even begin until March 2017 so the mortar could set properly. The delay was out of MWM's hands, but they diligently kept the place secure, dry, and protected.
In addition to the Fire Insurance claim, during the initial estimation
Sadly our home suffered a chimney fire mid December 2016. It was deemed to be caused by a structural flaw in the construction of the chimney when the house was built in 1978. Because of the single digit temps in December, the chimney demo & rebuild could not even begin until March 2017 so the mortar could set properly. The delay was out of MWM's hands, but they diligently kept the place secure, dry, and protected.
In addition to the Fire Insurance claim, during the initial estimation
Charles M.
Dec 12, 2016
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Working with them has been the worst contracting experience of my life. Very poor communication, they did not follow directions even after I talked to the project manager and the workers, they did not know local building code, very poor workmanship, the list goes on and on. Feel free to contact me and I can tell you more and show you examples of their work.
Ed B.
Oct 05, 2016
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I experienced a leak in the shower pan of my Arlington condo. Hassib promptly showed up to estimate the scope of work. He patiently guided me on the selection of replacement tile and a shower door that a previous contractor damaged. His crew started the work promptly, the tile and sheet rock repair workmanship was excellent, and I was very pleased with the overall project. The bathroom looks better than before! Hassib kept me updated all the time on the work progress and his crews always showed up on-time. I highly recommend MWM Cleaning and Restoration.
Rachel M.
Mar 14, 2015
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MWM came to our rescue after we experienced flooding in our basement during a rain storm. Malik came out right away, explained the process and procedures for mitigation, and answered all of our questions. His knowledge and professionalism provided us with a sense of comfort during a very stressful time. The workers who serviced our home were also very knowledgeable and treated our home with respect and care. I would highly recommend MWM for your restoration needs.
