A Smiley Pool Service
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A Smiley Pool Service
Smiley Pool Service is Western New York's most reliable swimming pool service company specializing in pool maintenance and care, equipment installation and repair, pool openings and closings. When it comes to expertise, reliability and satisfied customers, nobody comes close to Smiley Pool Service.

From open to closing and everything in between: scheduled cleaning, chemistry balancing, equipment maintenance. Call us to solve your pool problem. Hundreds of happy customers rely on Smiley Pool Service to keep their swimming pools worry free and fun. Our openings and closings ensure your swimming pool is properly closed, expertly opened and ready for you to enjoy.

Here in WNY, we generally can open swimming pools as early as late March or early April. As soon as the daily temperatures hover around 70 degrees, your pool becomes a breeding ground for algae, especially for swimming pools with mesh winter covers that allow sunlight through. This can result in days of work to get the pool ready for swimming.
Services
We'll maintain your equipment and make repairs when needed to get your pool back on track. With years of installation experience, we'll make sure your equipment is installed and functioning properly. Opening and closing your pool requires special procedures to ensure that your pool, pipes and equipment are safely stored for the harsh winters of western New York.
Unlike most swimming pool service companies, Smiley Pool Service values knowledge. Our lead technician holds degrees in chemistry and physics which provide him with a deeper understanding of what's really going on in your pool. Our tech team is expertly trained in pool service and maintenance.
We have installed hundreds of pool covers, but the only cover we sell and install is the LOOP-LOC(R) safety pool cover. We believe in the best and care about our customers' safety. As a certified LOOP-LOC dealer, we will meticulously measure your pool, inform you of the different options you have and expertly install the cover.
Smiley Pool Service has been providing pool care consultation and performing opening/closings since we've owned our pool. Paul's vast knowledge of pool chemistry has been a great help in keeping our water balanced. We look forward to Smiley taking care of our pool for years to come. Paul's been taking care of my pool for almost a decade and I wouldn't even consider having anyone else touch my pool.
We service customers from all over the Western New York area: Hamburg, Orchard Park, Clarence, Amherst, Williamsville, Grand Island, East Aurora, West Falls, Buffalo, West Seneca, Elma, Eden, Colden, Tonawanda, Niagara Falls, Cheektowaga, Tonawanda, and Kenmore. Don't see your town listed? Give us a call to see how we can accommodate you.
Reviews (10)
Gloria Helenbrook
Gloria Helenbrook
Jul 03, 2021
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Nothing was done right. They should be
Embarrassed to have taken my money on the spot. I’m still working on the opening after they left 3 days ago.
This review was left before the total refund which is the way it should have been handled. Thank you for responding so quickly. I’m sorry you have crews not up to the job and as professional as you are.
Ashley Parker
Ashley Parker
May 27, 2021
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I scheduled an appt 2 weeks ago for today between 9-10 at 1030 they still weren't here so i called lady who answered phone said I was 1st one on list and they should of been here she will call and find out where they are and call me back but if they are busy they don't answer the phone its now 2pm no call back and they won't answer the phone
Matt Dobmeier
Matt Dobmeier
May 24, 2021
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Did a great job - replaced a failed pump the same day on a holiday weekend. Really came through for us.
Bryan Wittmeyer
Bryan Wittmeyer
May 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Have been using Smiley for opening, closing, and service for years. Always responsive, professional, and timely. Called Smiley about a broken pump in the morning and they had a new one instilled within the same day.
Miranda Schmidt
Miranda Schmidt
Dec 27, 2020
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Not pleased at all. We reacheduled appointment and got confirmation and they still showed up and started doing pool. I had no idea until I looked out the window. They didnt vaccum my pool, didnt test water or wait for pool to fill up to finish the job. We spent $300 today for very unprofessional work. Very disapointed and I want my money back or these guys to come back and finish the job. This is our first year and new home with inground pool and this is what we get. Very unprofessional company still waiting for call and issue to be corrected. Not happy.
Tim Robson
Tim Robson
Jun 26, 2020
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Good, efficient service. They opened and closed my pool this year and were very professional the entire time, following appropriate COVID-19 precautions relative to the work they were doing while still moving quickly. I was very pleased with their work and their attention to detail.
I will definitely be using them for pool openings and closings in the future!
Ken Sokody
Ken Sokody
Oct 24, 2019
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I called because my pool was totally green
After showing up on Tuesday he guaranteed my pool would be crystal clear by the following Tuesday. After the pool started to clear by Sunday the pool was completely green again. I asked him why he didn’t follow up with me on the status of my pool he told me do I think he should call all 300 of his clients
And for $130 a week he would try to correct it
Don’t use them! He was condescending on the phone and I wasted my money
He doesn’t deserve one star
Tracey Green
Tracey Green
Dec 01, 2018
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Excellent service! My husband and I recently purchased a property and we both thought the inground pool was going to need a complete overhaul. Paul was unbelievably informative and gave us invaluable knowledge. He calmed all of the anxiety we had about opening the pool and caring for it. We'll be calling him again with all of our pool needs and again this season to close. Highly recommended!
Robin Cox
Robin Cox
Sep 12, 2016
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I've been having Smiley's Pool Service, open and close, as well as perform maintenance on my equipment for four years. Paul's extensive knowledge of chemistry has been a great asset in keeping our pool crystal clear. We couldn't be happier with Smiley's Pool Service.
Erin Meyer
Erin Meyer
Sep 04, 2016
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We have had such a great experience with Smiley Pool Service. We moved to the area last year and he helped us to clean up the pool at our new place and also get one more year out of the old heater. This year he helped us find a new heater and took care of the whole installation. When we decided to put on a new diving board and slide he handled that as well. He takes care of opening, closing, and weekly cleanings. He's friendly and has great prices. We have zero complaints. Highly recommend.