Our Experienced staff will help you with fireplace, hot tub, and outdoor cooking needs. We provide guidance in product selection, delivery, installation, maintenance, repair, and more. We make it easy! Our Medina showroom is the largest in Northeast Ohio and easily accessible from Cleveland, Akron, or Canton.
Conveniently located on State Route 18 between I71 and I77. With a swim spa from The Place in Medina it is easy for your family to have a healthy lifestyle year-round. Check out our large selection of swim spas and cover. The Place is Northeast Ohio's premiere source for grills, outdoor kitchens, spas, hot tubs, fireplaces, spa and pool chemicals.
Our friendly and dedicated staff will work closely with you to ensure that you are confident and satisfied with your purchase. Stop by our showroom today and see why The Place is THE place for your next home relaxation project! The Place has been satisfying clients since 1967 and has grown from a home-based power equipment retailer to Northeast Ohio's largest selection of relaxation products.
Conveniently located on State Route 18 between I71 and I77. With a swim spa from The Place in Medina it is easy for your family to have a healthy lifestyle year-round. Check out our large selection of swim spas and cover. The Place is Northeast Ohio's premiere source for grills, outdoor kitchens, spas, hot tubs, fireplaces, spa and pool chemicals.
Our friendly and dedicated staff will work closely with you to ensure that you are confident and satisfied with your purchase. Stop by our showroom today and see why The Place is THE place for your next home relaxation project! The Place has been satisfying clients since 1967 and has grown from a home-based power equipment retailer to Northeast Ohio's largest selection of relaxation products.
Services
The Place in Medina features one of the nation's largest showrooms of hot tubs, spas, fireplaces, outdoor cooking, and leisure products for your home. The minute you step into our showroom is the minute you become part of our family. We will work closely with you from the very beginning - from choosing your ideal product, ensuring that you are well-informed on your decision, and providing expert advice.
Swim with arms, pump legs up and down, butterflies, lateral row, boxing with arms.exercise in hot tub keeps me moving. It helps all body parts and relaxes me after standing all day as a hairdresser. For the past 15 years, the first thing I do each and every morning is roll out of bed, put on my swimming trunks and get in the hot tub, I couldn't imagine starting the day without it.
Friendly people Flexible Scheduling We get all major holidays off and after 20 years of retail and not getting that, I love it! We care about each other We learn and grow together Clients coming in are happy 'cause they are buying fun things I am part of "The Place Family" and it's just cool Every day is different I like who I work with Family oriented with Sundays off I like the environment I'm doing sales but not wearing a suit and tie anymore!
Don't take our word for it. Read our clients hot tub reviews then come in and discover "Why I should own a Coast Spa". Our sales staff OWN Coast spas and will tell you from experience the Coast difference. We will teach you Hot Tubs 101 and then what makes Coast Spas the World's Best Built Spas. Coast Spas aren't for everyone, but we find the discretionary and educated buyer often choose Coast.
It is easy for your family to have a healthy lifestyle through hot water, exercise, hydro massage therapy, swimming and fun. These high quality products are made for your family's enjoyment, and can be used nearly year round. Make you spa experience more enjoyable and protect your investment we have a full line of Covana Automatic Spa Covers.
Reviews (20)
Jeff Johnson
Jan 07, 2022
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Had our Heat n Glow fireplace serviced yesterday and was completely satisfied. First time we actually had someone that knew what they were doing. Not cheap but Dave S did a great job. He cleaned everything and got it back in the original working order. It is 20 years old and just hadn't worked well for years because I couldn't seem to find anyone qualified. Glad I found these guys. They will be the only ones to service it now.
Rudy Studd
Jan 07, 2022
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I had a wonderful buying experience at The Place. I had spoken to Donerae on the phone initially who was exceptionally helpful. I went into the store where Candy did a fantastic job showing me around the entire showroom and answering all my questions. Donerae followed up shortly after my in-person visit. I placed my order over the phone and got the hot tub delivery scheduled with Heather (who worked to get it delivered before initially promised time). Russell and Nick went above and beyond to get the hot tub installed. They were extremely professional and exceptionally personable as they put the
Randy Pucher
Jan 02, 2022
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We had an issue with a one year old electric fireplace that stopped working.
Called Tim at The Place and he got right on it. He sent Pete to correct the problem and parts were needed to be ordered and finally to fix the problem the unit was completely replaced. The service could not have been better! Pete came to our home on several occasions to take care of this issue and we could not have had a more concerned, friendly and professional person take care of us! A big shout out to Pete and Tim and the staff at The Place!
Called Tim at The Place and he got right on it. He sent Pete to correct the problem and parts were needed to be ordered and finally to fix the problem the unit was completely replaced. The service could not have been better! Pete came to our home on several occasions to take care of this issue and we could not have had a more concerned, friendly and professional person take care of us! A big shout out to Pete and Tim and the staff at The Place!
Christy Black
Dec 20, 2021
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Samantha Chadbourne
Dec 18, 2021
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We purchased a hot tub from The Place and couldn’t be happier. The staff is wonderful. Rex Brown worked directly with us. He took time to get to know us and listened to our needs. We never felt pressured from Rex. He was knowledgeable and helpful. The entire experience with The Place was terrific and I’d recommend this store to others. We shopped around and found The Place to be the best! Thanks Rex for all your help!
Ted Davis
Dec 16, 2021
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Our new hot tub was delivered almost a month ago, it immediately had an internal leak due to a nonexistent gasket that was not installed by the manufacturer. As disappointing as this was, Heather at The Place was right on it and sent a repair technician out to fix it. The hot tub still has a week fountain jet that I will need to call Heather about, but that is not The Place’s fault. We went with The Place due to their great customer service reputation, and they did not disappoint when I needed them! We’re a little disappointed in the brand of spa we purchased, Coast Spas, due to the immediate
Mom'S. Channel
Oct 07, 2021
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Awesome place! Rex the salesman was great. He was informative and didn’t pressure us at all. He kept us updated on when our tub would come. Joe and friend (sorry don’t remember your name) brought out the tub and set it up. Joe was amazing in his info! It was set up easily. Joe gave us great info! We felt totally comfortable starting up the tube! I highly recommend The Place for your hot tub needs!
Jessica Morgan
Aug 23, 2021
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We purchased our hot tub from Rex and he was extremely knowledgeable and very helpful, and the customer support didn’t stop there. As new hot tub owners, we had many questions. The class was really useful and we made several phone calls to ask questions; every phone call was met with a helpful and patient answer. Every person we’ve worked with from THE PLACE was courteous, professional and helpful. We highly recommend them to anyone looking to make a hot tub or other outdoor luxury purchase. Treat yourself!
Harold Allison Tiger
Aug 22, 2021
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We stopped into The Place to ask for information on a swim spa and Jacuzzi and spoke with Donerae. She was very helpful and provided us with all the knowledge of both. We were very thankful with the information and purchased both. After receiving our new spas we were signed up for a class to learn how to maintain them. Tori was very helpful with us and this class taught us how to maintain and take care of the spas. I highly recommend to visit The Place if you are interested in either one. They were very helpful and knowledgeable and friendly.
Thanks again
For the great service
Harold
Thanks again
For the great service
Harold
Matt B.
Jun 06, 2021
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The Place covers the entire experience of upgrading your fireplace. From the insert to the overall design, they make the process as easy as it can be. The stonemason they subcontract with is second to none. A true artisan and master of his craft. The staff is friendly and helpful. The product quality is very high. The whole project was fairly expensive, but I consider this more than a minor renovation, so that's expected. Any time you do a project like this, there will be small problems at least. The Place's hearth manager, Tim, was proactive and more than happy to make it right. I am very satisfied
Katht H.
Sep 19, 2020
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Seem somewhat disorganized. No cross training. Only certain people can help with certain things. So if you come in looking for a fireplace and the one employee who knows about them is busy, not one of the other 3 standing there can help you, because they'll only know about spas. Also, bring your checkbook. I was informed, after driving 60 miles, that they didn't take credit cards without a 3% up charge. Would have been nice to know that when they called to let me know my order was in. Probably would find another place.
Trish W.
Aug 30, 2020
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Apparently don't need my money. We are buying a new swim spa. Went there at 5:50 pm last Friday. Did not realize they close at 6pm. Went walking towards the door for a quick look. Salesperson saw us and went to the door. When I said , "Hi, what time do you......". Click click....he locked top and bottom doors without an answer. Thank you for the warm welcome.
p.s. we understand that u wanted to close. We would've been outta there in a couple and returned another day.
p.s. we understand that u wanted to close. We would've been outta there in a couple and returned another day.
Debbie R.
Sep 01, 2019
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I went into The Place with hopes of finding a swim spa. After checking them out, I realized I really couldn't afford one. Donerae asked if I would like to look at a hot tub because I explained to her, I wanted to be able to exercise in one and I have arthritis. I was hesitant at first because I really didn't want to buy a hot tub but checked it out anyway. She showed me a hot tub that was designed for people with arthritis and that you could do all kinds of exercises in it. Ha ha, she even showed me in it because she had that same hot tub and loved it. I was sold! Nate and Zach delivered
Doug C.
Jul 30, 2018
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Just had a spa delivered from The Place. It looks great! We were very happy throughout the process: our salesperson (Donarae) was very knowledgeable and a pleasure to work with. The delivery men were also vet knowledgeable and professional. I love that they offer monthly classes on how to best take care of your spa. I highly recommend this place.
Richard R.
Dec 20, 2017
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Christina S.
Sep 14, 2017
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My husband and I purchased a spa and outdoor furniture for our new patio from The Place in June, 2017. Donerae and the entire team have taken great care of us. They have gone above and beyond by sending members of their team to our home several times to assist with concerns/questions relating to our spa and water treatment processes. We could not ask for better support!!
We would recommend The Place to anyone looking for a luxury spa.
We would recommend The Place to anyone looking for a luxury spa.
Krysten B.
Apr 20, 2017
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I had been to 2 other hot tub dealers before coming to The Place, and left with disappointment each time as nobody would just tell me which hot tub I should buy and why. I felt like I was begging for them to sell me one, but I had no idea what I wanted or needed. There were far too many choices, and I needed to have an expert to walk me through it. Then I met Donna Ray... she was friendly and not pushy. She directed my husband and I to a few tubs to get the right "fit". She noticed he is super tall and I am super short, and wanted to make sure we were both comfortable. She compared what
Jon L.
Aug 05, 2016
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This is my first purchase from The Place. I have found them to be fair, honest, and professional. I spoke to Donnarea several times. She educated me on all aspects of hot tub mechanics. I checked around on prices and they were very fair. My biggest concern was about service. I have checked the reviews and they came out A+.
My tub was delivered by Nathan and Paul. They explained all the features and the operation of the tub. They came at the time they said they would. And cleaned up all the packing materials. I would highly recommend The Place and wouldn't hesitate do business with them again
My tub was delivered by Nathan and Paul. They explained all the features and the operation of the tub. They came at the time they said they would. And cleaned up all the packing materials. I would highly recommend The Place and wouldn't hesitate do business with them again
Beth S.
Jul 11, 2016
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Nancy O.
Aug 17, 2014
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