Auto Damage Experts provide auto appraisal and vehicle valuation services across our great nation. Serving consumers and professionals alike, from a motor cycle to an RV-Motor Coach and more, if you have a need for a thorough vehicle inspection, valuation and professional expert assessment. Offering Coaching and Consulting Services to Consumers, Repairers, Corporations, Legal Professionals and Insurer Claims Persons Since 1994.
Call us or click now for more information on our services. Based in Beaverton, OR, ADE currently has offices in Portland OR, Denver, CO, and Tampa, FL serving the entire United States, its territories and beyond.
We offer decades of first-hand experience in the inspection, appraisal and valuation of all types of vehicles for a variety of needs including, but not limited to; Auto Appraisals, Pre-Purchase Inspection, Pre-Repair Damage Inspection, Photos, Estimates, In-Process Repair Monitoring, Post Repair Inspections, Diminished Value, Damage Verification, Documentation and Preservation of Evidence, Lease Turn In, Total Loss Replacement Value, Auto Appraisal for insurance coverage and claim, Auto Appraisal and Inspection for personal and corporate IRS matters, Auto Appraisal for Bankruptcy, Auto Appraisal for Divorce, Auto Appraisals and Automotive inspections for Estate Settlements and many others.
Call us or click now for more information on our services. Based in Beaverton, OR, ADE currently has offices in Portland OR, Denver, CO, and Tampa, FL serving the entire United States, its territories and beyond.
We offer decades of first-hand experience in the inspection, appraisal and valuation of all types of vehicles for a variety of needs including, but not limited to; Auto Appraisals, Pre-Purchase Inspection, Pre-Repair Damage Inspection, Photos, Estimates, In-Process Repair Monitoring, Post Repair Inspections, Diminished Value, Damage Verification, Documentation and Preservation of Evidence, Lease Turn In, Total Loss Replacement Value, Auto Appraisal for insurance coverage and claim, Auto Appraisal and Inspection for personal and corporate IRS matters, Auto Appraisal for Bankruptcy, Auto Appraisal for Divorce, Auto Appraisals and Automotive inspections for Estate Settlements and many others.
Services
Auto Damage Experts Inc. is one of the original Post Repair Inspection and Diminished Value Assessment service providers and the first to offer its services nationwide. ADE, was founded upon the fundamental principle of making exceptional automotive related professional services available to all parties, including but not limited to the individual consumer, insurers, legal professionals, corporations and governmental agencies.
ADE's comprehensive auto appraisal reports offer a documented assessment of the value based on the subject vehicle's condition at the time of the incident or loss. We can also provide an assessment at any point of improvements or repairs as may be required, such as during a vehicle's restoration activities, to document the value of a vehicle as it increases.
Auto Damage Experts has been helping people with Diminished Value claims since 1996. You can count on us to use our knowledge of the auto industry and Insurance companies to help you get the Diminished Value owed to you. We also have a page What's Next? which will guide you through the Diminished Value Appraisal process.
Reviews (25)
Brandon Cox
Jun 11, 2021
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My Tundra was totaled by my insurance company after it was stolen. They lowballed me on the value by using a different model truck for the comparable then when I disputed their value they came back even lower using trucks from up to 700 miles away, far below Portland’s market value. When they refused to negotiate with me I decided to invoke the appraisal clause. Kelly at A Master Touch Body and Paint recommend David and his team to help me navigate the process.
Emily, the office manager, helped me maintain my sanity by explaining the process and helping me deal with every curveball my insurance
Emily, the office manager, helped me maintain my sanity by explaining the process and helping me deal with every curveball my insurance
Tina Boggs
Apr 16, 2021
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I have worked in the industry for many years and knew of their good reputation regarding pre-purchase and post repair inspections, DV claims, and more. I recently hired them to assist me with a DV claim on my 2015 Lexus. They made the process smooth, providing the information, documents, and appraisals needed to help me get the most value for my vehicle. In the end, we were able to get a very good settlement from the insured's carrier and feel confident in our decision to close out our claim. Thanks again Dave, Emily, and Jessica!
Harrison Whitmarsh
Jan 07, 2021
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I cannot give David and the Staff over at Auto Damage Experts enough credit for the quality of their work.
I was rear-ended and had my vehicle repaired by my insurance company’s preferred repair shop. The work was done poorly, and ADE had them redo EVERYTHING. After the work was completed, there were STILL mistakes that David found, and the work was redone again. Then I took the car home, and after extensive driving found another issue (something that the ADE team wouldn’t have been able to find without lots of test drives). Even though their “job was done”, David and the team went to
I was rear-ended and had my vehicle repaired by my insurance company’s preferred repair shop. The work was done poorly, and ADE had them redo EVERYTHING. After the work was completed, there were STILL mistakes that David found, and the work was redone again. Then I took the car home, and after extensive driving found another issue (something that the ADE team wouldn’t have been able to find without lots of test drives). Even though their “job was done”, David and the team went to
Jason Hartenberger
Dec 08, 2020
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I was hit by a drunk driver in my brand new Toyota Tundra. After multiple trips to the body shop and extensive repairs I called David at Auto Damage Experts. He went to the body shop, looked over the vehicle and identified several more repairs that were needed. Then he created a comprehensive report of the damage that I was able to use to get a Diminished Value settlement from the insurance company. Very happy with the whole process and recommend that you use ADE early in the process of repairing your damaged vehicle. Thank you! Jason
Parv Sharma
Oct 06, 2020
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I contacted David pretty early in the process and he guided me throughout the diminished value process for an incident where a car backed into my new bmw. His experience and knowledge gave me enough confidence to trust him for the DV claim. He did a very thorough analysis of my car post repair and recommended additional repairs. He gave a very insightful DV report which was enough to make a strong case. Unfortunately, the insurance company denied me any claims initially but David still felt pretty confident about getting the DV for my accident so he referred me to a great attorney who with the
Rohan Bambery
Sep 26, 2020
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David and Emily are consummate professionals who care for their customers and also help to be patient and deal with dishonest insurance companies. They helped me and some of my co-workers a lot over the last 4 years. I have been helped on two separate instances and the second one involved filing a small claim suit. They have been supportive throughout and help to deal with all frustrations along the way. I recommend them without hesitation.
Jason Nichols
Dec 13, 2019
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I purchased a new Tesla Model 3, the company I hired to install my clear bra cut into my paint with less than 100 miles on the vehicle. Reason I bring up the make of the vehicle is that the insurance industry does not know how to value the damages on Tesla's. The min shop rate at all the 3 certified locations in Portland were at $140/hr. The insurance company was only will to pay $80ish/hr, this was a true nightmare, the cars are aluminum as well. I reached out to David and Emily from a refferal, they understood the situation and helped me battle the insurance companies trying to leave me high
Natalie N.
Oct 29, 2019
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Full disclosure: I didn't end up hiring Auto Damage Experts for my Diminished Value Claim because they recommended against it.This review is solely based off of my interactions with them leading up to that point.
Last month I was hit by a cement truck in my Prius. Everything has been a hassle since then: rental cars, insurance companies, doctors, car repairs, constant pain...you name it. I'm grumpy over the whole thing.
The one easy part was dealing with Auto Damage Experts. I filled out a form on their website and quickly received an email Jessica Steele requesting more info. We had
Last month I was hit by a cement truck in my Prius. Everything has been a hassle since then: rental cars, insurance companies, doctors, car repairs, constant pain...you name it. I'm grumpy over the whole thing.
The one easy part was dealing with Auto Damage Experts. I filled out a form on their website and quickly received an email Jessica Steele requesting more info. We had
Dylan Dickey
Sep 17, 2019
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This is one of the few DV appraisal places that does an actual in-person inspection of your vehicle, which can make your case against the insurance company much stronger. This portion of the process was pretty straightforward, and it only took about 15 minutes. The actual report that ADE produced was very detailed and included sales of comparable vehicles, analysis of the actual specifics of my vehicle's damage that led to their DV estimate, and the resume of Dave, the owner and appraiser who prepared the report. This resume included documentation of his extensive experience, as well as trial cases
Crystal Gonzales
Jun 04, 2019
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I cannot describe how well taken care of I was with ADE! They are amazing and made me feel so confident even before I hired them. The process with ADE was so smooth. It was such a relief to hire someone to take over the fight with my insurance company and ADE was able to get me the amount I knew my car was worth. I highly recommend them if your insurance company is trying to offer you an amount that you know is way below the value of your vehicle.
Greg L.
Oct 29, 2017
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I can not begin to thank David, Emily and Auto Damage Experts enough for their help, stewardship and professionalism!
This review is LONG overdue and I'm finally getting around to posting my extremely positive experience with ADE. In July of this year (2017) I was in a car accident. I owned a completely paid off (and very well maintained) '07 Honda Ridgeline when someone ran a red light at full speed and blindsided me. The framework was bent significantly and the vehicle was deemed "a total loss".
When dealing with insurance directly they were low balling me. I did
This review is LONG overdue and I'm finally getting around to posting my extremely positive experience with ADE. In July of this year (2017) I was in a car accident. I owned a completely paid off (and very well maintained) '07 Honda Ridgeline when someone ran a red light at full speed and blindsided me. The framework was bent significantly and the vehicle was deemed "a total loss".
When dealing with insurance directly they were low balling me. I did
Kathy V.
Jun 17, 2017
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David and his team were able to guide us through a stressful situation that involved not only being in an auto accident, but the numerous roadblocks that we encountered with our insurance company. David guided us each step of the way, was not afraid to express concerns on our behalf, and ultimately got us an outcome that we were satisfied with. Highly recommend having representation if you aren't satisfied with the settlement that your insurance company is offering. Completely worth every penny in addition to the safety and peace of mind!
Manny R.
Feb 09, 2016
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Extremely unprofessional, lack in communication and not helpful in diminished value process. I've emailed both Emily and David over the last 3 months and have not been responded too once. Not a simple email or phone call to follow up. According to the insurance I did not have a claim and now that I've brought it to ADEs attention they have chosen to ignore me. I would not recommend them to anyone!!! It's very unfortunate the way they do business and I would not want others to be treated the way I have.
Kooroush S.
Dec 03, 2015
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For the first time I met Mr. David Smith I was very Impressed with his professionalism and expertise.
Not only I find them on Google, also few of my friends and people I know they recommended ADE.
Anyways, I called and made an appointment with them. In the beginning my impression was maybe I am paying to much for an inspection. But, after David came and start inspecting my 1960 Mercedes 190SL I was embarrassed of myself to see I was comparing money with Mr. Smiths knowledge & expertise.
He spend almost two hours to inspect my car. He took over 250 pictures. He did the best possible job I could
Not only I find them on Google, also few of my friends and people I know they recommended ADE.
Anyways, I called and made an appointment with them. In the beginning my impression was maybe I am paying to much for an inspection. But, after David came and start inspecting my 1960 Mercedes 190SL I was embarrassed of myself to see I was comparing money with Mr. Smiths knowledge & expertise.
He spend almost two hours to inspect my car. He took over 250 pictures. He did the best possible job I could
Avantika B.
Sep 01, 2015
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I would not hesitate for a minute in working with David, Emily and the team at Auto Damage Experts. They helped me out twice and both times the results were tip-top. While I wish no one is ever in a wreck, if you do have one, or your car is damaged by the forces of nature, call these people. The insurance company may not recommend it, but do not listen to them. It is worth getting a second, neutral opinion.
If you live in Portland and are not looking forward to the drive to the office, buckle up. It IS worth it!
If you live in Portland and are not looking forward to the drive to the office, buckle up. It IS worth it!
Nate K.
Sep 01, 2015
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Elly S.
Aug 31, 2015
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This reply is a perfect example of the length of the scam this company will go to in order to protect their reputation. They claim that all of the incredulous time delays were my fault? So, when, in the very beginning, they said my file would be handled in 1 week and I called them after 2 weeks to find out what the hold up was and they told me they were swamped with other customers, that was my fault? Or when, another time, I was told I would be called by the end of the week and 2 weeks later when I called them back their excuse was that their secretary was sick... again, this was my fault? And
Christine N.
Jul 01, 2015
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David is great. After having a number of issues with my car following an accident I was connected to Auto Damage Experts for a post repair inspection. David was awesome!
David looked at my car and in under 10 minutes he diagnosed that the car needed to be replaced. He then showed me the photographic evidence of what was going on and the process by which I'd get reimbursed for the car. He patiently sat with me as I freaked out a bit and explained why it was the right move. David and his team then took over and handled everything with my insurance and the mechanic that repaired my car
David looked at my car and in under 10 minutes he diagnosed that the car needed to be replaced. He then showed me the photographic evidence of what was going on and the process by which I'd get reimbursed for the car. He patiently sat with me as I freaked out a bit and explained why it was the right move. David and his team then took over and handled everything with my insurance and the mechanic that repaired my car
Andrew B.
Jan 31, 2015
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Dave was absolutely fantastic. Use Auto damage experts.
He explained his clear, upfront price and told me that it would cover everything -- And it did! Months of back and forth on what I felt was a pretty complex situation. My brand new car, $100,000+ sticker price, limited edition (200), with less than 5,000 miles was rear ended and had $25,000 in repairs including frame damage.
Dave helped me every step of the way and we managed $27,000 in DV.
He explained his clear, upfront price and told me that it would cover everything -- And it did! Months of back and forth on what I felt was a pretty complex situation. My brand new car, $100,000+ sticker price, limited edition (200), with less than 5,000 miles was rear ended and had $25,000 in repairs including frame damage.
Dave helped me every step of the way and we managed $27,000 in DV.
Mikael R.
Sep 30, 2014
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ADE delivered the service it promised. I ended up getting a fair appraisal amount from my insurance company, so i would recommend the company. The only reason this is not 5 stars is the lack of communication. I called and emailed several times for status over the weeks that it took to resolve the claim, and I had better communication from the insurance company (Progressive). I didn't receive a call or email back until there was resolution. Again, the resolution was as promised, so the company does deliver, and I would recommend them.
Brian C.
Apr 14, 2014
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Just would like to say thank you to David and Emily Smith for all their help in receiving our Diminished Value on our Audi.We never even knew there was such a thing till our Audi dealership told us about it when we took in our vehicle to trade it in. We were shocked on how much our value on our vehicle went down because of the accident. It seemed so unfair to be punished for something that wasn't our fault. That was when we were told to look into Auto Damage Experts in Beaverton, Oregon. We called them and right away they helped us through the whole process. I had to do it all without my husbands
No N.
Oct 10, 2013
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I can't rave enough about david and emily!
my car was totaled last month and a friend referred me to ADE. i had *no idea* what my rights were or that i could dispute the insurance offer. david and emily not only educated me on my rights, but they also went to bat with the insurance company and worked very quickly. my emails were answered within hours of being sent and my phone calls were always answered or returned promptly. the paperwork they required was simple and the entire process was efficient and streamlined. in the end, ADE got me $2,500 more than the insurance company originally
my car was totaled last month and a friend referred me to ADE. i had *no idea* what my rights were or that i could dispute the insurance offer. david and emily not only educated me on my rights, but they also went to bat with the insurance company and worked very quickly. my emails were answered within hours of being sent and my phone calls were always answered or returned promptly. the paperwork they required was simple and the entire process was efficient and streamlined. in the end, ADE got me $2,500 more than the insurance company originally
Kandra L.
May 31, 2013
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David and his team are great. He is honest, reliable and has great documentation. He took the time to represent us and made sure we would be able to have a clean break from this car we bought, that was said to have a clean title and car fax. After we bought the car we noticed that it had been serverly damage and was lied about on carfax. We had hired dave to do an inspection as well as a diminished value claim, and long story short he provided solid evidence and paperwork so we could return the car. Great job again to him and his teem!
Andrew E.
Nov 15, 2012
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I really can't say enough good things about Auto Damage Experts. I used to be the proud owner of a beautifully restored / meticulously maintained German car from the 80s -- that is, until a reckless old man with no insurance ran a red light and totaled it. To have a car that you put so much blood, sweat, and tears into destroyed in an instant is bad enough; to have your insurance offer you a fraction of the car's actual value is worse.
I found out about ADE through a Google search and decided to give them a call based on all the positive reviews I read. Both Emily and David gave clear
I found out about ADE through a Google search and decided to give them a call based on all the positive reviews I read. Both Emily and David gave clear
Fernet B.
Feb 21, 2012
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These guys are pretty awesome. I hired them to do an appraisal on my totaled vehicle. Far exceeded my expectations and have assisted in recovering money from the at-fault-motorist's insurance that I would have otherwise never known was accessible to me.
Also hired them to appraise a prospective purchase in another state and they got back to me quickly enough to where I was able to make the purchase less than 24 hours later.
Will definitely be looking to them in the future if the occasion arises, as much I'm hoping that it won't.
Also hired them to appraise a prospective purchase in another state and they got back to me quickly enough to where I was able to make the purchase less than 24 hours later.
Will definitely be looking to them in the future if the occasion arises, as much I'm hoping that it won't.
