The Mid-Atlantic's premiere source for fireplaces, wood stoves, gas stoves, and pellet stoves since 1993. We provide the best quality fireplaces, pellet stoves, inserts, fireplace accessories, and service anywhere. The experts at Fireworks can help you find cost saving solutions to combat your heating bills with function and style.
If you're considering a pellet stove, you might be wondering just how eco-friendly they are. Lets start by defining a. Fireworks offers products that are designed to be efficient, reliable, easy to use, and environmentally friendly. We carry a wide array of fireplace equipment and mantel designs in stock to satisfy every taste.
For 20 years, the team at Fireworks, Inc. has made customer service and expert product knowledge a priority. Other hearth centers can't compete with our expertise and commitment to customer satisfaction. All of our installations are completed by certified technicians. We provide full service "concierge" style installations that include everything, from: framing, drywall, siding, roofing, electric, plumbing, tile, trim work, and more!
If you're considering a pellet stove, you might be wondering just how eco-friendly they are. Lets start by defining a. Fireworks offers products that are designed to be efficient, reliable, easy to use, and environmentally friendly. We carry a wide array of fireplace equipment and mantel designs in stock to satisfy every taste.
For 20 years, the team at Fireworks, Inc. has made customer service and expert product knowledge a priority. Other hearth centers can't compete with our expertise and commitment to customer satisfaction. All of our installations are completed by certified technicians. We provide full service "concierge" style installations that include everything, from: framing, drywall, siding, roofing, electric, plumbing, tile, trim work, and more!
Services
The fireplace is the heart of the room, and your home. Our custom built fireplace doors and screens bring a new level of style and functionality to your fireplace that you and your family will enjoy for years. Adding a glass door not only adds beauty to your fireplace, it also helps your fireplace burn more efficiently, reduce heating and cooling costs and provides protection for your family and home.
Thinking about a new gas fireplace? At Fireworks, Inc., we have made a major commitment to gas hearth products and the special skills associated with these highly technical appliances. Our Factory Trained sales staff will help you choose the model most suited to your application, explaining the benefits of the various options and features, guiding you toward the best choice for your home and your family's comfort.
We represent five lines of custom wood mantels. Collinswood Designs, Readybuilt Products, Forshaw, Pinecrest, and Mantels of Yesteryear. Each mantel is constructed to the specific size you need, taking care to maintain proportion and symmetry. We are proud to offer custom travertine and limestone surrounds from STONEWAY.
Your goal is to equip your home with an economical source of heat that utilizes a renewable fuel source and produces environmentally responsible "green" energy. Welcome to your solution! Pellet stoves and inserts produce an amazing level of warmth in a convenient to use package! Fireworks takes great pride in providing the best quality, longest lasting, easiest to clean units you can buy.
Reviews (15)
Michael M.
Jan 26, 2022
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WE reached . We reached outto Fireworks after trying aother local service that ripped us off. Justin performed the work we requested in a quick tidy maner paying attention to details to iinsure a quality job . at a price WELL below some other quotes for the same service We willl recommend Fire works to all our gas fireplace friends! I was thoroughly impressed with thheir service cleanliness and price.Thank You Fire Works!
Terence Bradley
Nov 06, 2021
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I am replacing parts on my gas fireplace and needed the ambers. The sales person asked if I was "certified" to work on my fireplace. Why does he need to know that ? is he implying I am not qualified and don't know what I am doing? I have worked in the utility sector for 40 years... in both maintenance and operations. I would not attempt repair if I did not know what I am doing. I found this sales person to be rude and insulting. I would prefer to support local businesses however I will never step foot in Fireworks fireplace & Barbeque again. in addition, I found the same items I purchased at FFB
John H.
Jan 18, 2021
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Customer service and quality workmanship has seriously deteriorated over the years. Over a period of five days I called four times and left three messages without receiving the simple courtesy of a return call from Fireworks. On the fifth call I finally spoke to Carl, the owner, and explained to him that, on the 23rd of December, his serviceman was at our home for a total of about 20 minutes. The serviceman said that he had replied the problem and had cleaned the fireplace. He charged me $220.00. The unit continued to malfunction throughout the holidays. When I explained this problem to Carl
John Harrison
Sep 07, 2020
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Kimberly Marie
Sep 05, 2020
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When I purchased my current home in 2019, there was a leak issues with the propane fireplace. I called Fireworks as their information was on the inside of the unit. I talked with Carl who understood my urgency and sent someone out ASAP. Doug arrived (as mentioned in other comments), he is indeed difficult to communicate with but apologized once I brought it to his attention. He was unable to locate the leak, however Doug did an excellent job cleaning a very dirty fireplace and put it back together better than before! I called Carl right away about my concern with the mysterious leak and also discussed
Tammy Massie
Jul 15, 2020
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Went in to look for a part for a pellet stove we bought at a different location. We had been in this store once before when we were looking for a pellet stove but after being ignored by the staff we purchased elsewhere. This time around someone came to “assist” us but was extremely rude and condescending. He ended his “help” with “guess you’re on your own since you bought it from there” and walked away. Will never set foot in the store again and don’t know why anyone would want to unless you enjoy being treated like dirt by people you’re trying to give your money to.
UPDATE
UPDATE
Heather H.
Jan 18, 2020
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I honestly wish you could give them zero stars. They are the most rude, dishonest, and downright nastiest people to deal with. We had a pellet stove installed about a year ago. When it was installed we were given no information, the people they have installing are no help whatsoever. We read the book and learned how to clean and operate the pellet stove. Now a year later we have issues and called to place a warranty claim, they sent their service technician Doug out. This man was beyond nasty, and actually accused us of 'abusing' our stove. He instructed us how to properly clean the
Cynthia Herbert
Nov 17, 2019
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Rachel Knight
Sep 15, 2019
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My husband and I went in to get some information about some pellet stoves. From the beginning the sales associate was condescending & slightly rude. The longer we talked the rudeness only got worse especially upon mentioning a competitors product. In my opinion, you shouldn’t have to degrade & bash another product to try to sell your own. Especially when it’s clear they have no knowledge on anything about the product. That is NOT good business. Just as other reviews have said, SHADY is exactly how I would describe this business. They will say anything to try and make a sale & they’re too
Kittie K.
Nov 02, 2018
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We are relocating a fireplace and converting from LP to Natural gas. Stopped in to inquire about purchasing parts. The owner was so snarky and rude. I asked where the "parts" section of the store was located so I could see if they stocked any of the pieces I needed. I was told that yea, they have parts... in the warehouse. I left and went to the store down the street where the office manager was more than kind and helpful. I suggest you do the same.
SilverBrook Wood
Aug 28, 2018
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Donald Ebaugh
Jun 19, 2017
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I'm rating Fireworks with one star because I can't choose a lower rating... This business operates like a shady used car lot. Tell you whatever you want to hear to get the sale, then has no time for you. Extremely poor after sales support. My wife called with an issue on our NEW pellet stove, they had an attitude over the phone. We got a lot of excuses, not much help. If you are considering purchasing a fireplace insert or stove, consider buying it elsewhere.
Matthew L.
Nov 22, 2016
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I ordered a black surround for my pellet stove insert and they installed an old rusty gold one. Once installed they spray painted it to try and cover it up and also sprayed my brick!! The paint was streaky from being spray painted and it also started to chip right away, uncovering the gold trim. They had charge me $280 for a new, black, surround and tried to get one over on me by installing the old gold one with spray paint. It was clear they were trying to hide it. I exchanged it and they pretended like they didn't know how it happened. Don't buy from here. They are completely
Tupperware Fired Up Party Sales
Sep 12, 2016
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If you are looking for a reliable and reputable business to work with, Fireworks Fireplace and Barbeque is it!! They care about your satisfaction.
I purchased a Quadra-Fire pellet stove in 2015. It worked wonderful for the first year. It was serviced in August 2016. But the first time we used it, it wouldn't drop the pellets. I called Fireworks to come out for a service call. I was shocked to hear that a service fee is $220. Wow! Really?!! But I needed my stove to work so what else was I to do.
Well, there was a part that went bad. The part that drops the pellets. I asked if this was something
I purchased a Quadra-Fire pellet stove in 2015. It worked wonderful for the first year. It was serviced in August 2016. But the first time we used it, it wouldn't drop the pellets. I called Fireworks to come out for a service call. I was shocked to hear that a service fee is $220. Wow! Really?!! But I needed my stove to work so what else was I to do.
Well, there was a part that went bad. The part that drops the pellets. I asked if this was something
Jessica C.
Feb 18, 2015
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Bought a house with a recently installed fireplace from Fireworks. A month after moving in, we smelled gas and called to see if they could come and clean it/inspect the fireplace. I made an appointment, stayed home from work, and they never showed, nor contacted me. Extremely unprofessional and dangerous as well.
