We specialize in Master Spas hot tubs, Michael Phelps swim spas, and all the products you need to care for your hot tub or swim spa at the lowest prices on the internet. We work with major manufacturers to ensure that our customers have a convenient, reliable, and cost-effective store to serve their needs.
Leisure Works carries the highest quality Master Spas hot tubs and Michael Phelps swim spas available on the market today. All of our products are proudly made in the USA. So come see the quality for yourself. Our selection of Master Spas hot tubs and Michael Phelps swim spas is second-to-none. Leisure Works is the largest Master Spas dealer in Michigan.
You will find our selection of Master Spas and Michael Phelps Signature Series Swim Spas to be unsurpassed. Please visit Leisure Works in Novi and Ann Arbor to find the model that is right for you. In conclusion, you cannot put a price on outstanding quality and service. Leisure Works will treat you right, AND we will not be undersold!
Leisure Works carries the highest quality Master Spas hot tubs and Michael Phelps swim spas available on the market today. All of our products are proudly made in the USA. So come see the quality for yourself. Our selection of Master Spas hot tubs and Michael Phelps swim spas is second-to-none. Leisure Works is the largest Master Spas dealer in Michigan.
You will find our selection of Master Spas and Michael Phelps Signature Series Swim Spas to be unsurpassed. Please visit Leisure Works in Novi and Ann Arbor to find the model that is right for you. In conclusion, you cannot put a price on outstanding quality and service. Leisure Works will treat you right, AND we will not be undersold!
Services
We offer quick shipping to the lower 48 United States for every product available on our website. Order totals over $100 will receive free shipping. We also offer carrier-calculated UPS shipping to Hawaii, Alaska, and Canada for the following product categories only: Filters, Chemicals, and Accessories.
Relax your state of mind with our naturally colorful and fragrant Escape aromatherapy crystals. Captivate your senses and discover a whole new level to your hot tub or bath experience by escaping into paradise with this enlivening blend of moisturizing botanicals and minerals. Our Escape line has some of the most fragrant aromas to choose from.
Reviews (17)
Gina Coscarelli
Oct 15, 2021
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We have had our hot tub 2 years. After year one, we had to replace the circulating pump. It was done under warranty and I appreciated that, however, a circulating pump on an expensive, brand new hot tub should certainly last beyond a year. Year two, the circulating pump stopped again; this time, it was the heater. After only two years. It was tripping the pump. So this time we had to pay $410 dollars for a new heater. And I repeat…after only two years. Yup. Definitely detecting a theme here. I’ve had ten dollar wading pools show less signs of inferior quality.I am very disappointed in what
Scott Strane
Oct 04, 2021
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Seth Kleinglass
Oct 04, 2021
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Lyndsey Adams
Apr 25, 2021
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Jiffy Bakich
Feb 17, 2021
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We bought our hot tub at Leisure Works a few years ago and haven't really had any issues that can't be fixed with a good filter cleaning. Recently, one of the pumps started making weird noises. Chris came out and said that 9/10 times something has just gotten caught in the circulating pump. (we have kids, so think goggles, small toys, etc) Sure enough when he came out to fix it, that's exactly what it was! He also gave me a quick tutorial on things I could do to better maintain my hot tub. I don't know much about hot tub pumps but I was prepared for a major repair and if he weren't an honest guy
Pm H.
Oct 22, 2020
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Purchased a hot tub heater replacement which I was told covers with a 1 yr warranty. Lasted about 4 months and went bad. Took the part and receipt into the store to get it warrantied and was told it was not covered now because they didn't install it. Will never purchase another item from their group!
Christine Anderson
Sep 03, 2020
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I am disappointed with their customer service. I purchased my spa years ago from this company and have been a loyal customer buying supplies even through this pandemic. It would have been faster to go through Amazon at times but we chose to be loyal to Leisure Works. Up till this month, we have been pleased. They say they have the highest quality staff and best customer care. Our tub kept shutting off. My husband went in to discuss the issues with their staff. We ordered a heater, it didn’t work, they figured they ordered wrong part. So they took it back. Then contacted store in Novi, said they
Timothy Z.
Aug 09, 2020
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As outlined in some other reviews here, we also had problems with the service tech (Chris) and owner (Kreg). We felt that the maintenance work was done poorly and that there was little regard for being careful during the service. We also felt that the owner was unnecessarily rude/short when we followed-up to express our concerns about what happened.
There are many other hot tub stores in the area; we'd recommend making your purchase elsewhere to avoid the types of problems that we and others here have experienced.
There are many other hot tub stores in the area; we'd recommend making your purchase elsewhere to avoid the types of problems that we and others here have experienced.
Lisa Mcmillan
Oct 16, 2019
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Awesome company. Bought a new spa from them April 2019. From our sales person Brian walking us through all options applicable to us to the crew that came out and removed our old one then installed the new one the service was professional and personable. We had a minor issue post install and the owner took care of it immediately. I would recommend them to anybody. Thanks for a great buying experience!!!
Chad Cattell
Aug 02, 2019
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We recently purchased our spa from here and they were very helpful, knowledgeable and friendly. You might save a buck buying online but when you add up free delivery, the extra chemicals they included to get started, the quality of the product and knowing your tub will get serviced if required, saving a few dollars might not be the savings you think. Well worth the extra investment.
Tim D.
Jun 11, 2019
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I purchased a new spa from the manufacturers sale that Leisure Works had a few weeks ago. At the sale, I worked with Tom the manufacturer rep, and he was awesome. Since that time, I have called the Leisure Works Ann Arbor store several times with questions, set up delivery, etc., and I must say that each time the customer service was poor. You would think that after spending approximately 9k on a spa you would receive great customer service, unfortunately each person I have spoken to has acted like they were doing me a favor by speaking with me. In hindsight, I wish I had purchased elsewhere
Eric R.
Jun 01, 2019
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Jennifer G.
Jan 12, 2016
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I cant say enough good things about Leisure Works. Buying a hot tub is an investment and I wanted to be sure I was making the right choice. The staff is very knowledgeable and the sales process is friendly and low pressure. After purchasing my new hot tub, I walked away feeling confident about my choice, and armed with the knowledge to maintain my new "investment." Both Brian and Doug have been available several times to answer questions that have come up and provided assistance in getting my hot tub up and running after a winter storm power failure. Their service technician is scheduled
Colleen B.
Jun 04, 2015
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Stephen R.
May 02, 2015
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I have bought two hot tubs from Leisure Works. One is a Master Spa that I bought for our home in Michigan. Because we were so happy with that one I decided to install a Down East spa (also made by Master Spa) at our vacation home out west. As there were no dealers near that place Kreg arranged for a dealer in that state to deliver and set up the spa for us out there. The prices I received both times were fair. I have found these two spas to be excellent. I have had the first spa for nearly 20 years and the second spa for 10. The Master Spa system requires very little maintenance and both have been
Patrick F.
Jan 11, 2015
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LOOK ELSEWHERE FOR SPA REPAIR/MAINTENANCE
EXPENSIVE-- $80 trip charge plus $80 labor charge (for under an hours time)
Poor communication -- Takes multiple calls to get a service visit
UNRELIABLE -- If you do get an appointment day, don't count on service person to show up, and do not expect a call if he doesn't
SERVICE IS SUBCONTRACTED -- The website also claims the service tech is not a subcontractor, but the representatives at Leisure Works admit they "do not set his schedule" and they just "send the work his way".
DON'T ACCEPT RESPONSIBILITY -- The business
EXPENSIVE-- $80 trip charge plus $80 labor charge (for under an hours time)
Poor communication -- Takes multiple calls to get a service visit
UNRELIABLE -- If you do get an appointment day, don't count on service person to show up, and do not expect a call if he doesn't
SERVICE IS SUBCONTRACTED -- The website also claims the service tech is not a subcontractor, but the representatives at Leisure Works admit they "do not set his schedule" and they just "send the work his way".
DON'T ACCEPT RESPONSIBILITY -- The business
Curt M.
Mar 18, 2010
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