Our showrooms are currently open under mandated safety protocols to serve existing and prospective customers. We know there's a lot to consider when you're buying a hot tub, and Mainely Tubs is here to help. We've pulled together everything you need to know to be a knowledgeable consumer into the Ultimate Hot Tub Buyer's Guide.
We know there's a lot to consider when you're buying a sauna, and Mainely Tubs is here to help. We've pulled together everything you need to know to be a knowledgeable consumer into the Ultimate Sauna Buyer's Guide. We know there's a lot to consider when you're buying a swim spa, and Mainely Tubs is here to help.
We've pulled together everything you need to know to be a knowledgeable consumer into the Ultimate Swim Spa Buyer's Guide. With locations in Scarborough, Maine, Rye, New Hampshire and Bedford, New Hampshire, Mainely Tubs is northern New England's premier retailer of hot tubs, swim spas and saunas. Over the last 40+ years, we've helped more than 30,000 customers create their unique backyard paradise.
We know there's a lot to consider when you're buying a sauna, and Mainely Tubs is here to help. We've pulled together everything you need to know to be a knowledgeable consumer into the Ultimate Sauna Buyer's Guide. We know there's a lot to consider when you're buying a swim spa, and Mainely Tubs is here to help.
We've pulled together everything you need to know to be a knowledgeable consumer into the Ultimate Swim Spa Buyer's Guide. With locations in Scarborough, Maine, Rye, New Hampshire and Bedford, New Hampshire, Mainely Tubs is northern New England's premier retailer of hot tubs, swim spas and saunas. Over the last 40+ years, we've helped more than 30,000 customers create their unique backyard paradise.
Services
At Mainely Tubs, we're here to help you find the perfect product that will help you improve your state of well-being. We're in the business of helping people feel better. How great is that? With Mainely Tubs, it's all about support. No matter if you've just begun thinking about the possibility of maybe buying a hot tub, or you're ready to buy your second sauna, we have the knowledge and experience to meet you where you are.
At Mainely Tubs, our mission is to provide you with the best lifetime ownership experience for your hot tub, swim spa or sauna. If you have a technical issue or question, or would like to arrange for service, we can help. For many years, our former owner (and current Board Chairman) Jim Van Fleet left his cell phone number and email address on our answering machine and our website so that customers always knew where to reach him.
Our Scarborough showroom is designed to be welcoming - our customers always tell us they were glad they came in to touch and feel all the options in person - no matter what their price range. We want your hot tub shopping experience to be as stress-free and educational as possible and we'll work hard to ensure that it is.
If you're thinking about a new hot tub, swim spa, or sauna and you live in the greater Rye, New Hampshire area, we invite you to come and visit our showroom. With more than 28,000 customers - and growing - we're always looking forward to welcoming new people into our Mainely Tubs family. And while our products displayed in our Rye, NH showroom are the finest in the business, it's our employees who make us who we are.
Thinking that a new hot tub, swim spa, or sauna might be just the thing? If you live in the greater Bedford, New Hampshire area, stop by for a visit at our new showroom. Our staff will be happy to help you find the right product for you, and, maybe best of all, your shopping experience will be stress-free.
Reviews (21)
Steven Johnson
Jan 25, 2022
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David Zall
Jan 15, 2022
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Had a really great experience working with Nick in Scarborough, he was super helpful and patient throughout the whole process. I really appreciate the values of the company, employee owned, low pressure sales people who focus more on customer service instead of pressuring you into an impulsive purchase and excellent financing terms. Will definitely recommend them and work with them again!
Josh Lawson
Dec 23, 2021
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The tub is great, and the guys who delivered and set it up were great. We had a small communication gap with the electrical. We didn't realize we needed to have an electrician here to hard-wire the tub when delivered. However, Mainely had a contractor service, and were able to get a guy out here the next business day. The manager Diana even reached out to us to make sure all was well.
Marla Wessel
Nov 05, 2021
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There are not enough good things to say about this company! Outstanding customer service!! I live in Kansas and purchased a Hot Springs spa last year. The company I purchased from was FAR from helpful. I struggled with it for an entire year and was contemplating selling it. This spa that was supposed to be enjoyable and relaxing was an absolute NIGHTMARE. But then I found Laurie at Mainely Tubs. Wow! One of the kindest people I have ever had the pleasure of speaking with. She took the time to help me over the phone and through multiple e-mails and I’m not even a customer. She sent me tips and
Barry Connolly
Aug 24, 2021
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Pierre M.
Jul 29, 2021
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Beware! All sales. I went in last year before the pandemic and put $1000 down on a hot tub. The pandemic hit and like a lot of people my finances changed. I could no longer afford a hot tub. I explained the situation to Mainely Tubs and all I got was "sorry no refunds." I was told I could put the deposit toward something else. I can't afford something else. So I guess I'm out a $1000. So much for doing business with a local company! Let the buyer beware!
Dan K.
Jul 24, 2021
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Andrea Ouellette
Jul 17, 2021
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Contacted a local place and they weren’t getting any of the hot tubs I looked at this year and they tried to upsell me …..sent a message to Mainely Tubs and had quite a few exchanges with Laurie. Went up to Scarborough on a Saturday and met with Laurie and purchased our spa! Laurie has answered all of my questions and it was not “salesy”. The waiting on delivery is the hard part, but it will be well worth it! I would recommend Mainely Tubs to anyone!
Daniel Oster
Jun 18, 2021
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Colleen Chassie
Jun 16, 2021
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When my husband and I bought our house, we inherited a hot tub from the previous owners. Having never owned one, it was somewhat daunting to know how to care or potentially fix. We called Mainely Tubs where our tub was originally purchased and they were great. They set up a service appointment in a very quick time considering the amount of requests they've gotten. Today, David T came out and was the very nicest representative of Mainely Tubs. He took the time to explain everything he was doing, how to maintain our water and filters, every step he explained clearly and let me take pictures, notes
Marianne DeCain Tarraza
May 20, 2021
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Many years under the care of Mainely tubs! They installed and cared for our hot tub since day one! We bought our hot tub and have remained under the weekly maintenance plan which has been a pleasure! .Available, trustworthy and dependable! Not to mention friendly and respectful (showed up one day for weekly cleaning during a luncheon) and quickly rescheduled! Hot tub was one of our greatest additions one that we continue to enjoy!
Steven K.
Dec 20, 2020
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I live in midcoast Maine - 2 hours from Portland. I was worried that buying from Mainely Tubs would make it hard to get regular service for our hot tub but that has proven not at all to be the case. In fact, it is easier getting hot tub service from Mainely Tubs than it is getting local service for things like our furnace! Mainely Tubs has regular weekly service in this area which makes it very reassuring - especially in the winter - when we especially love being in our tub on the amazing, cold, clear nights watching the stars. What I also love is that if something is repaired but isn&apos
Peter B.
Feb 19, 2020
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My wife and I recently went to replace a 20-year-old tub working with Jordan at Mainely Tubs It was an absolute delight. The installation was flawless. The tub was right and our experience after the sale was even better than before. I can't say enough positive things about their professionalism and care in the sale, delivery and even months after.
Kelly T.
Feb 22, 2019
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Walking in we didn't know what to expect, walking out we had just put a deposit on our new hot tub and could not be more pleased with our experience. Colin out of the Rye store was wonderful to work with. We highly recommend him. He was patient as we ran through our long list of questions as we had never had a hot tub or pool and didnt know what to expect. He was very knowledgable and he made us feel comfortable taking the time to answer all of our questions. We could not be more happy with our experience at Mainely Tubs and our sales person, Thanks Colin!
Paula C.
Jun 11, 2018
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John S.
Dec 12, 2017
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We are a retired couple living at Sugarloaf. We could not have asked for a better experience buying our first hot tub. From preliminary email exchanges to store visits, delivery, set up and follow up, the service has been outstanding. Folks clearly take pride in the quality of their work and their relationships to clients.
Don C.
Jul 23, 2017
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Went to buy chemicals for our tub. We were the only customers in the very nice and well equipped store. We purchased the chem and then proceeded to 'look around' at other things. Tubs, plastic glass ware, etc. Not once did anyone approach us to ask if they could be of service, Two sales people were engaged with chit chat talk, two people behind the front desk doing things. Seems like they would have enquired what type of tub do you have? How do you receive annual service? Are there any interest in peripheral items to support your tub like vacuum, glassware, bubble wrap covers, anyway
Richard S.
Nov 26, 2016
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It came time to replace our tub purchased from Mainely Tubs about 17 years ago. Ours is a tricky installation, recessed into a deck about 8 feet above the ground with no convenient access for forklift but, based on our many years of satisfaction with Mainely Tubs' service, we never considered shopping elsewhere. Kealy welcomed us as returning customers and helped us select the perfect model that fit our space and needs. Richard came to our home to strategize the installation plan and Mark called to announce the day and time of delivery. The initial crew appeared exactly at the planned
Peggy S.
Jan 27, 2016
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We have had our hot tub for a few years. Best decision.... We also have the weekly maintenance which increases the joy without the worries. Yesterday, our technician told me we had a leak. Bright and early this morning, two technicians came and took care of the problem. This is a great company! So happy... so just had to let those who are considering a hot tub to really consider this company. They are responsive and professional! The service after the sale has been wonderful. That is unusual for many companies. Thank you, Mainely Tubs!
Dr. W.
Jan 04, 2016
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I wanted to update my review. I had problems in the past due to a new delivery manager but the general manager read my review and did more that compensate for the errors by calling and apologizing for the problems and explaining what had happened. These folks care, and are great at showing their concern. I would recommend them to anyone.
Mike G.
Jan 17, 2015
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