Intown Craftsmen is an owner operated company based out of Decatur, GA. We specialize in roofing repair and roof replacement of all homes in Atlanta's Intown neighborhoods. Let us help you remodel, renovate or maintain your home and preserve that vintage feel. We live, work and raise our families alongside you in your neighborhood!
Our owner, Russ Melton has been serving homeowners since 1997 and is a Licensed Residential Contractor (GA RBQA006292). Russ is our salesperson and we use experienced craftsmen and very few subcontractors. We are owner operated, fully licensed, and insured and proudly serve 1,000+ clients inside the Atlanta perimeter.
Please complete our contact page for fastest scheduling to receive a visit and free estimate from Russ. We have received Angie's List super service award for the last 8 years and are Angie's List certified. The Better Business Bureau has awarded us an A+ rating and we are an accredited member. Also, we're certified as a Preferred Contractor by Owens Corning Roofing which means we meet their high standards for professionalism and reliability.
Our owner, Russ Melton has been serving homeowners since 1997 and is a Licensed Residential Contractor (GA RBQA006292). Russ is our salesperson and we use experienced craftsmen and very few subcontractors. We are owner operated, fully licensed, and insured and proudly serve 1,000+ clients inside the Atlanta perimeter.
Please complete our contact page for fastest scheduling to receive a visit and free estimate from Russ. We have received Angie's List super service award for the last 8 years and are Angie's List certified. The Better Business Bureau has awarded us an A+ rating and we are an accredited member. Also, we're certified as a Preferred Contractor by Owens Corning Roofing which means we meet their high standards for professionalism and reliability.
Services
We are your single source for home repair and remodeling. We have helped hundreds of your neighbors with everything from simple repairs and honey-dos to larger remodeling projects including kitchens, baths, hardwood floor refinishing, roofing and sunrooms. We do all of the work ourselves and use Green building methods whenever possible.
Although home remodeling may be different for every project, there are critical aspects that definitely must be done correctly. In this guide, we will explain important factors to help you make better-informed decisions regarding your home renovation. You should keep an eye out for any cracks appearing on the walls of your home since they are the signs of the possible structural damage.
Reviews (19)
Ruth Mothorpe
Jan 11, 2022
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A few years ago, I hired Intown Craftsmen to remodel my bathrooms. Russ Melton guided me on things to do/not do and he and his team made great ideas for my remodels. He suggested places to go and websites to visit to pull together needed so I was in total control of the cost of every item small and large - cabinets, windows, faucets/toilets, towel bars, lighting, mirrors, etc. They pointed me and I ran with it.
While it was overwhelming at times because of the vast amount of product available, Russ and his team made suggestions to help me narrow things down. My house is a mid-20th century ranch
While it was overwhelming at times because of the vast amount of product available, Russ and his team made suggestions to help me narrow things down. My house is a mid-20th century ranch
Wiley F.
Oct 06, 2021
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Molly B.
May 18, 2021
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Russ and his business partner were great! After I recently got a home inspection on my new house, there were some things I wanted to get fixed up. Russ came and looked at my garage and told me I'd be better off spending my money on other repairs and renovation projects in the future. He could have given me an estimate and made all that money by fixing what didn't actually need to be fixed, but I trust his advice and am looking forward to getting a new fence put in instead.
James M.
Mar 02, 2021
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Krisy Kuo
Jan 03, 2021
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We have used Intown Craftsmen for several projects around our house. What I appreciate most is that I know the work will be done properly. After purchasing a home, there were several small things that needed to be addressed, so I also appreciate the convenience of calling one person for various things rather than search for a quality tradesman for each small project. All of the tradesmen who called on our house projects were very polite and professional. Also, when Russ or any of the tradesmen noticed a problem, they pointed it out to me without pressure to have it addressed right away or through
Mike J.
Nov 06, 2020
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Used Intown Craftsman to make repairs on our old deck and screen porch. They replaced several weak deck boards and made important safety improvements to the deck structure. They also repaired some old water damage in the ceiling of our screen porch. Deb in their office was great to work with, she went out of her way to keep us informed as the repair work was completed.
Chris L.
Sep 30, 2020
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STAY AWAY! It was just an awful experience. You will notice there are not many new reviews on here, I think Russ has shifted to roof work. I could write a book about all of the stress that working with this company caused me and my wife. By the time we finished our project, I was the general contractor and I worked with the city for all of the final permitting and directly with subcontractors to pay them. Several of the subcontractors threatened liens against our house due to non-payment, and one pulled their permit with the city due to non-payment. I found that out after construction was complete
Melanie Sherman
Sep 19, 2020
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I wrote to ask for an estimate on my attic renovation, and Deborah from Intown Craftsmen replied quickly. Unfortunately we are out of this company's service area, but Deborah very thoughtfully gave me some wonderful & insightful advice on how to proceed with finding and hiring a contractor. She didn't have to do this, obviously, and her thoughtfulness made me convinced than Intown Craftsmen is most certainly a customer-oriented business. I sincerely hope that Intown Craftsmen continue to be successful... and eventually expand to include the Tucker area :) Thanks again Deborah!
Austin C.
Jun 29, 2020
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I had InTown work on a few different projects while renovating my Brookhaven house, and I couldn't be happier with how it turned out! Their were some complications, but Russ (the owner) was fair, and I can't say enough good things about Deb who works in their office. She was an absolute saint who went above and beyond to make sure I had a great experience with Intown. I'd recommend them to anyone!
Mr. Pillow
Jun 13, 2020
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Even though my job was not a good fit for Intown Craftsmen, Russ was very helpful in discussing other options that would work better for my situation. I appreciate his honesty and not trying to sell me services that would not be financially beneficial to me. His knowledge and willingness to assist someone that would not be his client, is unheard of in this industry. I will definitely call on Russ when I have a project more suitable.
Meredith Mitchem
Feb 05, 2020
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We are really pleased with the work of Intown craftsmen. They divided one large bedroom in my home into two and added an additional light fixture. This work was completed on a very short timeline and Intown repeatedly checked the progress and our satisfaction throughout the job. The children LOVE their new rooms. I especially appreciated that the pricing was transparent upfront and economical. We loved that Intown Craftsmen were so invested in our project, especially when other contractors would not consider our project because it was too small for them. Home improvement, especially where children
Joe LaMuraglia
Aug 27, 2019
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I have worked with Intown Craftsmen for years as they were my "go to" team when my house was a rental. They were always professional, worked with my tenants and got the job done the first time. So, when it was time to renovate my home to sell, I naturally called Intown Craftsmen.
I was looking for an extensive renovation: new floors in kitchen, new backsplash, painted cabinets, entire house painted inside and out, full bathroom renovation, newly stained floors and a new floor installed upstairs. To add to the complexity, it was done remotely as I was not living in the area at the time of the renovation
I was looking for an extensive renovation: new floors in kitchen, new backsplash, painted cabinets, entire house painted inside and out, full bathroom renovation, newly stained floors and a new floor installed upstairs. To add to the complexity, it was done remotely as I was not living in the area at the time of the renovation
Holly Y.
Jun 25, 2019
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We have had two largish projects with them and while the first one was fine, the second one was dreadful. The interior painting looks good but was a narrowly avoided disaster when I found the painters removing living room art from the walls--the living room has hand painted art paper and wasn't supposed to be painted. Communication with the workers is very poor.
Another part of the project was repair of a tile border. The replaced tiles all fell off within one month of the work. The paint used to restore our pool deck also began peeling off within a month.
The people we dealt with were
Another part of the project was repair of a tile border. The replaced tiles all fell off within one month of the work. The paint used to restore our pool deck also began peeling off within a month.
The people we dealt with were
Elaine G.
Feb 07, 2019
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I had a very positive experience with Intown Craftsman for our roof repair. All emails or phone calls were followed promptly with a response from Deb--she was knowledgeable and eager to assist us. The repair itself was smooth and much easier than I had expected. Best of all, the cost was 1/3 of what was quoted by other companies. I really appreciate their work.
Viper E.
Jan 20, 2019
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After dealing with Intown Craftsmen, I've reached the unavoidable conclusion they must be a front for a drug cartel. Why? Well, grab a seat, let me tell you. I was interviewing contractors for a water damage job in my house. Deborah, who answers the phone, explained to me how they do high quality work with high quality materials, how they are very expensive, probably out of my budget expensive, how my insurance company probably won't cover their cost. In spite of that, I persisted and asked that they send somebody to take a look. They took two extra weeks than the other companies to send
Sabina C.
Aug 21, 2018
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Russ and his team renovated our 1939 Brookwood Hills cottage during the summer of 2016 and did a wonderful job overall. We had just sold our larger home up the street and wanted to move back in to the cottage we loved so much. It had been a rental for six years and needed some updating. They helped us bring our last renovation done is 2005 all up to date and move in ready and on time. Projects included painting, new roof, kitchen update, closing in walls and more. It's been two years since the project and everything is looking terrific. We had some issues with the new roof recently but Intown
Ashley B.
Aug 03, 2018
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We hired Intown Craftsman to do a mantle remodel for us. We live in a 100 year old bungalow that had an original mantle. The owner Russ was nice enough to point that out to us to ensure we weren't just going to get rid of it. So his team moved it to another room and began work on our beautiful new modern and functional mantle. Everyone from Deb in the office, to Luke who manages the crews to the awesome workers Chris and Billy, they were all a pleasure to work with and very professional. They took the time to make sure we knew all the options, matched paint, touched up where we asked without
Matt Duckworth
Jul 22, 2018
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I hired Russ, and Intown Craftsmen, to repair a good bit of termite damage in my house, and to make matters worse, it was on a load bearing wall joist. Every other company I spoke to said that the upstairs walls and floors would probably crack, since the floor had to be jacked up. Not only did Intown Craftsmen repair the damage very well, but they were so careful with the jacks, that there wasn't a speck of damage on the upper floors. They did a great job on the repairs, and even with the clean up as well. I *highly* recommend Intown Craftsmen for your easy or tough projects!
Joseph Huntemann
Jul 29, 2017
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I had a very good experience using Intown Craftsmen; they got me into their work rotation quickly and, while not the most polished job, that was fine as they met my needs in a combination of price and speed. They quickly repaired and replaced the insulation, subfloor, and adhesive tiles that had been damaged by a long-leaking (unbeknownst to me) water heater. Anyone who needs a proficient handyman service and doesn't have the budget for a full-blown contractor job would do well to look them up.
