Ken Williams Air Conditioning

I had so many issues via American Home Shield warranty, in order to actually send a company out that will go on a second floor roof. 2 companies both refused to go on the roof. We waited over a week while our AC unit kept leaking into our ceiling causing damage. Finally after a week of going back and forth they allowed us to use an outside contractor. I decided to use ken williams because of the companies amazing google reviews and 5 stars, unlike the companies AHS had sent us. They were extremely professional, super honest and open. I was expecting given my system is over 10 years old, to be told

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Ken Williams Air Conditioning did a fantastic job repairing my air conditioner. They were extremely quick to come out. Their technician was knowledgeable, skilled and professional. I will definitely be calling them again!
Service: HVAC repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From beginning to end everyone has been a pleasure to work with! Thank you.
Ken explained everything to me so I understood what he was doing. They went beyond the basics and were thorough, knowledgeable and professional! Great Repair crew!
Service: AC repair

Positive: Punctuality, Quality
Needed an HVAC tuneup which was performed adequately. They kept me informed of when they were coming and even came a little early!
Service: HVAC maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Ken Williams is the number one best air conditioning company repair to call they are so kind and courteous and treat everybody like family they are so nice they come over they get things done as soon as possible. Great people
Services: AC maintenance, AC repair, Cleaning

Great work, fast service, showed up when they said they would (on time!!) Quick repair and good price. Good to find a company that knows what they're doing and treats customers well! Very happy, the AC is cold again and the problem and fix was explained to me! :)
Service: AC repair

Positive: Professionalism, Responsiveness
They notified me same day that they were bumping the appointment up 2 hours. We were able to handle that (and in our case, it was nice). Tech was good, check was as expected and very good.
Service: HVAC maintenance

Excellent technician! Provided superior workmanship! A wonderful experience - highly skilled and great customer service! Very impressed. Helpful in coordiating all approved repair items and carefully scheduled them to be fixed as soon as possible! Wonderful company that instills confidence...quality and professionalism. Very happy WITH THE WORK!.

Moved into house and found the AC not to be running right.. it was Sunday so I left message. Received call back from Ken Williams Co. And they got me on scheduled for Monday. The technician was on time. He gave me a list of things that needed attention and prioritize them according to what had to be done and what should be done going forward. They weren't pushy. I opted for him to do it all and my AC is running great. I definitely will use them again and highly recommend them . As for the $ value, I couldn't shop around so I don't know if they were reasonable.

Its the middle of a Florida summer and the temperature in my home wasn't maintaining in fact it was getting warm. I called first thing in the morning and by 11 AM my unit was working like new. My house is comfortable again and Keith the service man was professional, absolutely knowledgeable and quick. I had no issues paying a reasonable price for this great service and will not consider calling another company or recommending them.

Ken Williams & his technicians did an excellent job of cleaning & repairing my 2 Trane AC units, thoroughly cleaned our ductwork, & installed 2 APCO Air Purifiers on our home units. (We'd experienced poor air quality for 3 years with another company's service.) The musty air quality improved immediately! I found this company to be very fairly priced; their service was prompt, on time, & highly professional. Very grateful!

We have used Ken Williams Air for quite a long time for our summer home and have found them to be excellent. They are extremely knowledgeable and professional. They have also helped us with a mold problem. They have been nothing but the best and I highly recommend them. We have been impressed with their service, rates and professionalism. This is a family business and not part of a huge corporation which I like. They do business the right way!

This place is ridiculous. I set up an appointment to have my ac unit serviced, the day of my appointment the tech calls me to cancel because I'm not a priority because my unit works. They never call me to reschedule, I guess I'm not a priority to them, I'll take my business someplace else then.