Common problems we solve every day are heating and cooling. Is your furnace or air conditioning not working correctly, or are you not getting enough air in individual rooms of your home? We can help. Then you have found the right contractor to help solve your problem. When it comes to servicing HVAC systems, you'll KNOW you made the right choice by calling us.
With over 20 years of experience, we have helped hundreds of homeowners here in Columbus, Ohio, just like you. We are known for our excellent service and prices, knowledgeable and honest technicians, always on time and available 24/7. They will not sell you anything, but they will educate you to make wise decisions for your family and home.
99% of the time, we can repair your system the same day and get your home back to your comfort zone. We give free estimates for full system replacements or installs to existing clients. If you are new to our company, there is a $79.50 consultation fee, and it is deducted from the new system installation.
With over 20 years of experience, we have helped hundreds of homeowners here in Columbus, Ohio, just like you. We are known for our excellent service and prices, knowledgeable and honest technicians, always on time and available 24/7. They will not sell you anything, but they will educate you to make wise decisions for your family and home.
99% of the time, we can repair your system the same day and get your home back to your comfort zone. We give free estimates for full system replacements or installs to existing clients. If you are new to our company, there is a $79.50 consultation fee, and it is deducted from the new system installation.
Services
Having routine HVAC maintenance done to your AC in the spring and furnace in the fall will ease the wear and tear of your system, prolonging the lifespan saving you money by not having to replace it sooner. Your heating and cooling system will take less energy to run, and this could lower your utility bill in Columbus.
Pro tip: The best time to replacements your A/C unit is during the spring before summer hits in Columbus. The age of your existing air conditioner is an essential factor. If it's older than ten years, parts may be hard to get or no longer be available. Not always does it make sense to repair an old A/C; consider replacing if the repair is over $500.
Did you KNOW that the installation and maintenance of your A/C are more important than the brand? We at KNOW are not brand washed, and the box is only as good as the install. We do prefer installing American Standard home air conditioning because they are designed to help keep your home fresh and comfortable during the hot seasons.
The AC maintenance is essential to ensure that your unit is working efficiently and safely. Dirt and neglect are the top causes of cooling system inefficiency and failure. The AC maintenance will check the overall efficiency safety, and overall health of your HVAC. The service is available Mon. - Fri. from 8 am - 5 pm in Columbus, Ohio.
If your furnace is more than ten years old, consider replacing it with a unit that has earned the ENERGY STAR label. These high-efficiency units can save you up to 20% on your heating and cooling costs when installed properly. Furnace replaces in Columbus. If you have a common problem and your furnace is less than ten years old, and the repair costs less than $500, it makes sense.
Reviews (20)
Woody Hudson
Feb 09, 2021
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The most knowledgeable folks in the industry. They pick the best option for YOU! In all my years of working with KNOW this has coincidentally been the cheapest option for me. For example, when I purchased my home 14 years ago a well k own competitor insisted I needed a new furnace. I got a second opinion from KNOW. I still have that furnace!!! They do regular maintenance and service. It's rare to trust a company so much. Whatever they say.... Do it.
Paul Kavicky
Feb 09, 2021
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Jeremy Hall
Dec 17, 2020
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NOTE: PLEASE READ THIS!
I originally left KNOW a terrible review based on my dealings with someone who had answered the phone in 2015. When researching HVAC folks for the 3rd year in a row and still not satisfied with any of the solutions offered to me, I came across KNOW again and said, "Let's see what they have to offer." Well, I hired KNOW, and they were fantastic (as you'll read), but I have left this 1 star rating to grab the attention of consumers like myself who read the poor reviews first. I would rate KNOW Heating 10/5 stars if that were an option. If you are a research-obsessed consumer
I originally left KNOW a terrible review based on my dealings with someone who had answered the phone in 2015. When researching HVAC folks for the 3rd year in a row and still not satisfied with any of the solutions offered to me, I came across KNOW again and said, "Let's see what they have to offer." Well, I hired KNOW, and they were fantastic (as you'll read), but I have left this 1 star rating to grab the attention of consumers like myself who read the poor reviews first. I would rate KNOW Heating 10/5 stars if that were an option. If you are a research-obsessed consumer
Brandy Bower
Mar 30, 2020
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Brian W.
Nov 04, 2019
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I wasn't sure exactly what I needed, I just know my wife said the heater didn't feel as warm.
I called Know Heating at a neighbor's recommendation. They sent Scott out the next day.
Scott was well mannered, and explained what he was doing the whole time. I know a bit about electronics, so he spoke on that level, and didn't try to hide anything on his meter.
We found a small issue that a few taps corrected, and now all three elements kick on.
I feel they were honest and reasonable, and will definitely be having a long term relationship with this company.
I called Know Heating at a neighbor's recommendation. They sent Scott out the next day.
Scott was well mannered, and explained what he was doing the whole time. I know a bit about electronics, so he spoke on that level, and didn't try to hide anything on his meter.
We found a small issue that a few taps corrected, and now all three elements kick on.
I feel they were honest and reasonable, and will definitely be having a long term relationship with this company.
Joshua Thom
Sep 19, 2019
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My furnace went out when it was -30 out this week. I called at 7:30pm. They had a technician out within 35 minutes! Scott diagnosed my issue as a faulty control board. He showed me exactly what he was doing and also why he was doing it. Never tried to sell me anything. He knows I am a do it yourself person and advised me of where I could possibly find the part I needed. Scott’s been in the industry over a decade and his certification patches show it! I will need a new furnace soon and I will definitely purchase it from this company. Will recommend KNOW Heating and Scott to everyone I know.
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Kimberly Green
Sep 04, 2019
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KNOW H@C installed our new AC and furnace in 2017. The customer service is outstanding - Scott goes above and beyond to take care of customers. After making such a large purchase, it’s good to know that KNOW is a business that cares about its relationships with customers and I would recommend them to any homeowner. You won’t meet a better team of technicians!
Chad H.
Jul 22, 2019
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Our AC unit went out overnight last Tuesday. On Wednesday I called first thing in the morning and a technician was out there in less than two hours. He did a great job checking everything out, finding the problem and communicating with me the issues. I also learned a lot about our HVAC system in our condo. I had to get a completely new unit and the technician's came back out first thing on Friday (July 19), I needed a crane rental to get new unit up on roof which caused a slight delay. The technician's were true professionals, did a fantastic job and kept me updated along the way
Casey McGraw-Herdeg
May 17, 2019
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These folks blew us away with their professionalism and expertise. They had someone out to help us the next morning, even on a weekend, and the technician was friendly and clearly knew his stuff. The issue turned out to be far different than we expected, but they walked us through options and made sure we understood the big picture view of the situation. A less reputable company could have easily preyed on our ignorance and offered a quick fix, along with its own issues down the road. We would call them again in a heartbeat.
Michelle E. Madosky
Jan 30, 2019
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I Absolutely 💯 recommend this company!! My furnace went out on Tuesday a day before the Polar Vortex!! ❄️💨😩 They offered at 1 hour service call and was at my house within 30 mins. 🕝 Scott quickly assessed the problem, offered a safe temporary fix to keep the furnace running and get the house warm. 🏡 Scott returned the next day to make the permanent fix. Outstanding customer service, actually the best I have ever had in a service provider. I will never call anyone else. ☎️ Great service will make me a customer for life. 😁
Steven Gonzales
Jun 24, 2018
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Tommy Feisel
May 30, 2018
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Felisha Lyons
Nov 23, 2017
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I woke to 52 degrees inside my house. I didn’t know who to call so I just started calling companies to see who would respond to my crisis quickly. I called this company and the phones were answered quickly. The woman was very courteous and helpful. The technician was at my house within the hour. He diagnosed the problem, obtained the part needed and installed it. He informed me of his every find and next step, while educated me on the proper functions of the furnace the entire time. He was amazing and thorough. He even took the time to get to know me and my dog. This kind of service reminded
Nicki Baker Mahood
Feb 28, 2015
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Kate G.
Feb 20, 2015
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We have had 2 excellent experiences with KNOW. Scott has been our technician on both occasions. He is knowledgeable, honest, and fair. He takes the time to explain the issues at length and is not looking to overcharge customers.
Our heat went out today (of course, the coldest day to date this year) and he was able to squeeze us in at the last minute. This company is top-notch and I would highly recommend them to anyone!
Our heat went out today (of course, the coldest day to date this year) and he was able to squeeze us in at the last minute. This company is top-notch and I would highly recommend them to anyone!
Sarah P.
Jan 21, 2015
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I called them out to my house to service my heating unit. My heating unit is from like 1900 (not literally but it is very old) so I wanted to make sure it would make it though the winter.
The gentleman that came out was very nice. He answered all of our questions. It was a little expensive but no more expensive than any other heating/air conditioning place I have ever used (I believe it was $100).
The gentleman that came out was very nice. He answered all of our questions. It was a little expensive but no more expensive than any other heating/air conditioning place I have ever used (I believe it was $100).
Erin V.
Jan 08, 2015
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We had a wonderful experience with Scott from KNOW today. We called this morning about our heat not working and they sent soemone out by 11am. My Husband and I just purcahsed our house in April so this is our first winter in the house. When Scott arrived he immediatly recognized the issue and walked me and my husband through what was wrong. Our furnance will need to be replaced and was honest with our options and even suggested us get bids from multple places. Scott was honest and thorough throughout his visit. He even identified other problems that related to HVAC that our inpector did not report
Richard J.
Dec 29, 2014
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This review so far is based just on an inspection visit and the results from it. I will update my review after our transaction is complete, and again when the unit has been in service for a while.
My furnace started making a loud bang during ignition and it was almost 30 years old.I found KNOW through Yelp, and called them. They picked up (everyone else wanted me to leave a voicemail) and I was able to schedule an appointment. The lady on the phone was nice and explained how the whole visit would work.
The day before the appointment they called to confirm and the next morning I received a phone
My furnace started making a loud bang during ignition and it was almost 30 years old.I found KNOW through Yelp, and called them. They picked up (everyone else wanted me to leave a voicemail) and I was able to schedule an appointment. The lady on the phone was nice and explained how the whole visit would work.
The day before the appointment they called to confirm and the next morning I received a phone
Stephanie C.
Jul 11, 2013
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Company gave me a two hour window when the tech would come, and followed up with the phone call to tell me he was on his way. He arrived right on time and Scott was punctual, pleasant, and a wealth of knowledge. He took the time to explain what was wrong, and demonstrate how to clean the unit and manage heating and cooling costs. To the other reviewers point, our bill also came in at about $250 for some fried part, and bc I know nothing about AC units, perhaps it was quite an overcharge. That said, every business has a mark up, and given the $39 service charge at KNOW compared to the $130 one that
Alex E.
Jun 29, 2013
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Overcharged us for a AC dual capacitor replacement the part cost 50 bucks. They charged us 40 dollars for a service call and 210 for putting the 50 dollar part in which only took 3 minutes. So in total they charged us 250 dollars to put in a 50 dollar part. The service guy was here for 5-10 minutes tops. They did the job and the repairman was very nice but they overcharged us.
