At Barnes Heating & Air, we are passionate about providing our customers with world-class air conditioning and heating repairs, sales, and installation. We feel confident that we will have the best solution for all your heating and cooling needs. We have been providing the Pensacola and the surrounding Northwest Florida Panhandle communities with reliable HVAC services for over 53 years, and we are proud of the reputation that we have earned.
Our team is your local choice for heating and air services in Pensacola, FL, and the surrounding areas. We know that training and continuing education are imperative aspects of staying at the top of our industry, so each of our technicians has achieved HVAC certifications. Some of these industry certifications include Gulf Power, RSES, HERS, CMC Contractor, and Check Me certifications.
Our team is your local choice for heating and air services in Pensacola, FL, and the surrounding areas. We know that training and continuing education are imperative aspects of staying at the top of our industry, so each of our technicians has achieved HVAC certifications. Some of these industry certifications include Gulf Power, RSES, HERS, CMC Contractor, and Check Me certifications.
Services
At Barnes Heating and Air, we treat our customers like family. We know how important a properly working air conditioning system is to your home or office. If your AC system needs repairs in Northwest Florida, contact Barnes Heating and Air. We promise accurate repairs by our professional technicians the first time.
If you need your air conditioning system replaced, make sure you call a professional HVAC contractor. At Barnes Heating and Air, our professional staff will never recommend replacing your AC unit unless it is economically beneficial to you. We provide free estimates and also hidden fees. Our goal is 100% customer satisfaction.
Servicing your AC and Heating unit is an essential part of preventing breakdowns throughout the year and protecting your investment. It is vital that you keep your system up to par all season long. In addition to protecting your investment, regular maintenance will help keep your utility bills low, extend the life of your equipment, keep the unit efficient and also guarantee your comfort.
I used Barnes to replace a unit in our rental condo. I was happy that they were able to accommodate a quick replacement need, but unfortunately the service tech that installed our new unit botched the job. They did not check the unit properly when they installed it, and the unit did not work for our guest checking in that day.
Reviews (9)
Matthew Speed
Jul 18, 2021
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I used Barnes to replace a unit in our rental condo. I was happy that they were able to accommodate a quick replacement need, but unfortunately the service tech that installed our new unit botched the job. They did not check the unit properly when they installed it, and the unit did not work for our guest checking in that day. I called Barnes OVER AND OVER that day and told them that the new unit was not cooling. They kept blowing me off and said it would take more time. After 4 hours of the unit not cooling, they FINALLY agreed to come back…but not until the next day. My guest had to bear 100
Jennifer Nelson
Dec 12, 2019
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Long story short, had problems out of our York system on several occasions after initial install in 2017. The technicians that showed up were Justin and Jeremy, they were thorough and transparent about the issues. We had a bit of lag time in acquiring parts not necessarily at fault of BARNES, but because parts for these systems are hard to find (because they are so new). Justin and Jeremy are incredibly kind, hardworking, and smart when it comes to figuring out what’s wrong with the unit. Barnes y’all have two really great employees in those men.
Tom Brayman
Oct 13, 2019
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Lt Snyder
Sep 23, 2019
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Like any heating/air-conditioning business, BH&A is swamped with too much work and not enough hours in the day. My suggestion to the owners is to stop accepting or limiting new clients and focus on your current customers. I've had a series of reschedules and no-shows because the techs are overwhelmed. That being said, they do good work. Unless BH&A wants to fall victim to "the churn" of dissatisfied current customers in favor of getting to new business they should determine what they want to be known for.
Chris H.
Sep 06, 2019
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Drew Foust
Aug 02, 2018
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Tara Jacobsen
May 30, 2018
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I've been using Barnes Heating and Air since I had my home built in 2003...now 2018. They installed my initial HVAC system and have done all of the repairs on it since then. I live near the water in the Florida Panhandle so my unit was extremely weathered with rust, pitting, etc. I started having normal A/C problems about 3 years ago and I would call Barnes each time. They'd fix the problem every time without charging me an arm and a leg or selling items I didn't need. Finally this winter, my gas furnace bit the dust. It was time for a new HVAC. I called 4 different companies for quotes and Barnes
John McClure
May 20, 2018
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Missed 2 appointments and never called to rebook us. Finally got a technician out who said our AC unit was working great. Said our roof was leaking, causing water to fall "under" or AC unit onto the ceiling. Hired Commander Air as a second opinion. Found that the drain was plugged with debris and the pan was full of water. 30 minutes later, everything was fixed AND they added freon/blew out the unit.
The absolute worst customer service. Will NEVER recommend them to anyone. Find a more reputable AC repair.
The absolute worst customer service. Will NEVER recommend them to anyone. Find a more reputable AC repair.
Tim D.
Oct 09, 2017
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Of course my AC dies at the height of summer heat. The staff at Barnes were very helpful offering to come out at night and setup a temporary AC, I declined because I already had a portable unit. We went over the particulars the next morning and they had the best quote. They had me up and running with a new install the next day. The installation techs were exactly on time, removed the old system and installed the new one with my nest thermostat in about four hours! Danna the manager came by to check on the guys and make sure everything was going good. They are a very professional company, with attention
