Chelsea Hearth & Fireplaces
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Chelsea Hearth & Fireplaces
Snag a warm beverage and then nestle down in one of our comfy chairs surrounded by gently burning fires. Our friends say that relaxing near the glow of softly flickering flames lets the tensions of the day simply melt away ~ so we encourage you to experience it yourself! For years we've loved the wood and pellet stoves installed for our growing family.

Each new season we look forward to meeting more folks wanting to create that same warm glow in their own home. We welcome you to come by and join us by the fire. We look forward to meeting more folks wanting to create that same warm glow in their own home. Snag a warm beverage and then nestle down in one of our comfy chairs surrounded by the gently flickering glow.

Chelsea Hearth and Fireplaces provides high efficiency home heating solutions by offering all top rated manufacturers and hearth related products. This is Part II of a "How To Shop for an Alternative Heating Source" guide from Chris Livengood, owner of local business Chelsea Hearth and Fireplaces, who put this together to help homeowners from Ann Arbor to Jackson Michigan with their research and answers.
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In 2002, we built a new home outside of Chelsea on seven acres. The first winter nearly killed us with $700/month propane bills and so began the long search for an alternative heat source that would lower our heating bills. We had heard and read quite a bit about wood pellet stoves and corn burners, so we began purchasing and testing different products.
Chelsea Hearth and Fireplaces carries Electric, Wood and Gas Fireplaces from top rated manufacturers including Heat n Glo, Renaissance and RSF. Many of the most popular models shown below can be viewed in person at our showroom in Chelsea, Michigan. When you find your favorite, give us a call and we'll be happy to answer any questions you may have.
In prior years, Chelsea Hearth and Fireplaces has been able to offer customers high-quality, Made-in-America heating appliance fuels with wood pellets and Gren Heat blocks from Michigan's own Fiber By Products. If the situation changes, arrangements for fuel deliveries are available by appointment or customers may pick up their order at our separate fuel storage location.
Last year Chelsea Hearth and Fireplaces was pleased to announce the expansion of our custom hearth projects to include, not just hearth appliance installation, but complete fireplace remodels and new construction. This will eliminate the need for you to coordinate multiple contractors for your project as you will now be able to work directly with us for your entire project.
We service all brands we sell. We have access to replacement parts for all of our manufacturers, including parts for many units that are out of production. Service demands get very high in the fall and early winter each year. If you have non-urgent service issues or maintenance needs, your best bet is to get them scheduled sometime during the summer months.
Reviews (14)
Cynthia Westerhof
Cynthia Westerhof
Dec 07, 2021
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Very disappointed - we need a new chimney cap, they came out and measured and said it would be a couple of weeks before the new stainless steel cap would be ready. Over two months later nothing has happened. We called a number of times and even sent an e mail requesting a date. Finally gave up and have contacted someone else to do the work. Poor customer service. If they didn't want to do the work they could have told us two months ago. now we might not be able to get the cap replaced until spring.
Ryan Lounsbery
Ryan Lounsbery
Nov 30, 2021
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Had a blaze king princess wood stove along with new stove pipes installed spring of 2021. Best wood stove i have ever had. Fast friendly and vary professional service. Heating a 2,600 sf home has went 22 hours on one load of wood.
Marty D.
Marty D.
Nov 18, 2021
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Drove 30 minutes to the store in search of a replacement log set for my gas fireplace. Upon arriving, I found a single employee intent on their computer behind the sales desk.

For several minutes I walked the store floor without being acknowledged. The employee finally asked if she could help me and when I explained what I was looking for, she requested that I email her the specifics and she would look into my request and get back to me.

I was somewhat taken aback by that reply, but considering she was still behind the counter on her computer, I assumed she was in the middle of another matter
Gillian Reily
Gillian Reily
Nov 01, 2021
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We paid almost $200 to have someone come out and diagnose an issue with our gas fireplace. The tech was at our house for no more than 20 minutes (even though I was assured that the $200 would get us an hour of time including a cleaning if he finished diagnosing the problem before the hour was up). When he was done the tech told me that they would call when they had the replacement part ordered to fix the issue. No one ever called. After a month, I called them back to see if I could get an update and they told me that they couldn't find the part to order and our only option would be to spend $8
Kristin J.
Kristin J.
Oct 15, 2021
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We could not be happier with the work of Ron and his entire team. They converted our gas fireplace into a beautiful wood burning one. Thank you Ron!
B.
B.
Apr 17, 2021
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Spoke with Ron about getting my wood stove installed. He had me send over everything, stove type and photos of where we wanted it inside and outside. Never replied to my email or follow up email. I've called the office 4xs over the past 2 months (explained the same thing each time and that I've called and emailed previously and haven't revieved a reply) trying to get a follow up and have not received a call. My husband had the same experience last fall. Guess they don't want business?
Debra Royal
Debra Royal
Mar 18, 2021
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Good location with a large amount of parking. Salesperson was friendly and informative and gave some demonstrations of the flame heights and colors of the electric fireplace that I was looking at. She answered my questions about how much it cost to run and how much space it heated. Also gave me pricing and her card, as well as hours that I could bring my husband back to see it. Store was clean and easy to look at all displays. I am pretty sure we will go back to purchase it.
Tim Tingley
Tim Tingley
Aug 17, 2020
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My wife and I stopped in Friday the 25. We wanted to get there when they opened so we would have enough time to get the right fire place for our needs. Well that is not at all what this place cares about.when I said we are looking to get a wood burning insert the woman said,so your looking to do a complete remodle? No we answered. Then said told me that someone ran a gas line to my wood burning fireplace and to just cap it of anf throw wood in it. As my wife put it very argumentative and did not try to help us at all. An easy sale. We already new that the chimney would have to be charged out. But
Joshua Chornyak
Joshua Chornyak
Aug 16, 2020
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I recently acquired a used wood stove and will be installing it myself. I ran into a few problems and called Chelsea Hearth and Fireplaces for help even though I was not their customer. The women who took the call asked a few specific questions and told me she would call me back. Within a few minutes she called me back and had another gentleman there trying to troubleshoot my problems. In the end they pointed me in the right direction. This kind of quality customer service is so important for a small business! I will be using them for all my future wood stove needs and recommending them as well
Dorothy C.
Dorothy C.
Apr 02, 2020
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We had a complete fireplace renovation done. This was done during their busy season so scheduling was a little tough, but the work done was really well. There were some issues but Ron addressed them all. The RSF Opel 3 is very efficient and looks good.
Ken M.
Ken M.
May 22, 2019
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Great first consult visit, great bulk of the work. Jamming a practical wood-burning insert into a stylish-but-impractical mid-century modern fireplace is a serious undertaking, and Chelsea Hearth cruised through the hard bits, getting the wood stove itself installed and operational, and prepping the surrounding area to be covered with non-flammable tile.

Then... radio silence. Nothing for a week; called the office, nothing for another week; called again and texted, and finally got ahold of "Install Manager" Ron. Ron apologized that the final parts of the job had been "kicked
Robert Koplan
Robert Koplan
Feb 04, 2019
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Not only have I been incredibly pleased with Chelsea Hearth and Fireplace through the entire process from the sale through the construction, I'm extremely pleased with the awesome finished product. I highly recommend them to anyone who is looking to add a gas fireplace or replace one.
Lucy Silverio
Lucy Silverio
Jun 22, 2018
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I have a small cottage and was getting a gas insert to help make the place more cozy in the winter besides having the convenience and beauty of an instant fire. I got two bids for the job and while the cost from Chelsea Hearth was slightly more expensive - the professionalism of the workers and the sales staff, the efficiency ratings of their stoves, and the aesthetic appeal of their units made choosing them the obvious solution.
During the course of the job I met four of the workers, they were capable, personable, and quality conscious. They did not leave a mess even when drilling through concrete
Jim O.
Jim O.
Feb 25, 2018
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I have gone to this store twice in the past two years for help. Never returned my calls or called to say they couldn't or wouldn't help me out. I don't know if they are good or bad. If you go there , don't expect too much for your time. Just saying.