Quality control and response time is one of our greatest priorities. We provide Flood Damage, Water Damage Repair, flooded basement services, water damage restoration for Residential and Commercial properties in Alexandria, Annandale and Springfield. We always put the customer concerns first in everything that we do.
We have a very straight forward mentality and make decisions as if each home or business was our own. Our Virginia crew is ready 24 hours a day, 7 days a week to help you recover from any issue. Do you hate dealing with Insurance Companies? We know it can get frustrating at times to communicating with insurance companies.
This is why we offer communicating on your behalf as a courtesy to you! We have done work with all major insurance companies so rest assured you are in good hands. Technology is changing all industries including our own. We offer free assessments using the latest in technology to minimize the amount of damage of your loss.
We have a very straight forward mentality and make decisions as if each home or business was our own. Our Virginia crew is ready 24 hours a day, 7 days a week to help you recover from any issue. Do you hate dealing with Insurance Companies? We know it can get frustrating at times to communicating with insurance companies.
This is why we offer communicating on your behalf as a courtesy to you! We have done work with all major insurance companies so rest assured you are in good hands. Technology is changing all industries including our own. We offer free assessments using the latest in technology to minimize the amount of damage of your loss.
Services
We are water extraction & dry-out cleanup specialists and are ready to service your home when flooding or water leaks cause water damage. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.
Technology is ever so evolving and holds true with Water Detection methods as well. We use only the latest technology to help minimize the amount of damage and days before pre-loss conditions are reached. Recent advances like thermal cameras have helped us achieve just that. We use Thermal cameras, penetrating and non penetrating moisture meters to help us detect water through floors, ceilings and walls.
Reviews (11)
Gibson McMahon
Jul 04, 2021
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Can't say enough about FloodSmart! When our sump pump failed and finished basement flooded (while we were away), John responded immediately, cleaned up the damage, and coordinated repairs - fast. His team was professional, on time, and the quality of their work was excellent. Afterwards, John worked with my insurance adjuster and made that process seamless,. Working with FloodSmart turned what could have been a nightmare , stressful situation into an inconvenient blip on the radar. From start to finish, they displayed high customer service, keeping me informed at every step, while handling it all
Laura Taylor
Feb 04, 2021
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Made a total nightmare easy to handle. My new to me townhouse flooded, and Flood Smart immediately answered my call. John came out the day of the flood, and the team immediately got to work repairing the damages. He was able to get the house looking absolutely perfect, and was great about remembering small changes I wanted made (changing a cabinet, etc) and making sure the new appliances were just what I wanted. I literally handed over the keys and trusted Flood Smart to get it done, and the house is PERFECT now. In addition, the insurance payments were delayed due to the mortgage company's shenanigans
VaNeSsA MeNdEz
Dec 25, 2020
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Richard Kelly
Nov 27, 2020
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John, Mitigation Specialist & Project Manager, bailed me out in July 2019 and September 2020. He was very responsive when he had many demands on his company's services; returned multiple times; and completed the jobs on time and at the A+ level. I would use him again and recommend his company to anyone with water/flood damage.
David Goldberg
Nov 06, 2019
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My basement flooded in the July 8 downpour. Flood Smart had someone over the to the house in less than an hour and had a full work crew in the basement in three hours. The team followed my instructions well and didn't exceed my intended scope of work. I hope I don't need them again, but I feel better I know where to go if I do.
Teresa Murgo
Oct 01, 2019
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I cannot say enough good things about John and Gabe. We experienced water issues last May, after experiencing an unusually wet Spring. All of the mitigation and restoration companies we contacted were booked and flat out told us to call elsewhere. We found Flood Smart through a Google search and even though they were just as busy, John sat on the phone with us and told us what we could do to prevent a bad situation from becoming worse until he could make it out to our house.
John and his team were professional, courteous and considerate. He provided sound advise throughout the mitigation process
John and his team were professional, courteous and considerate. He provided sound advise throughout the mitigation process
Fatema I.
Nov 01, 2018
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Landon Lotz
Sep 03, 2018
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I am extremely satisfied with the services I received from Flood Smart after my basement flooded. They responded promptly and got the cleanup underway immediately.Additionally, they used specialized equipment which captured damages that were overlooked by my insurance company. They took the initiative to communicate this to the adjuster and put my mind at ease.They were very responsive and always kept me informed of the work they were doing. They took our needs into consideration when performing their work and were clean, trust-worthy, and courteous at every turn. These guys are professionals that
Sana Asad
Aug 29, 2018
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Kim T.
Feb 19, 2016
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Had a my dishwasher flood into my basement below, it was a complete disaster. My hardwood was damaged and ceiling was falling down. I barely dealt with my insurance company, they did it all. They dried everything out and restored everything within the week. Great job! I hope none of my family or friends will ever need them, but if so will definitely recommend.
Sarim B.
Dec 17, 2015
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I had a number of valuable rugs in my basement during a flood and they helped me deal with the insurance company with ease. Dried my house in 3 days and restored it in 2, basically around a week I was back to normal. Recommend calling them if you have never dealt with a flood, very helpful and understanding workers.
