Poolstar
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Poolstar
PoolStar is a well-established local spa & swimming pool service company in Las Vegas and Henderson Nevada. Established in 2006 providing quality pool service to its valued customers we are licensed and insured. PoolStar is one of the best pool companies in Las Vegas & Henderson NV to work with, thanks to our thousands of satisfied clients in Nevada.

We are also a Certified Pool Operator CPO meaning we are experienced, trained, and have passed industry exams to be able to service your pool professionally. PoolStar has been providing affordable swimming pool cleaning and pool maintenance services in Las Vegas since 2006. We take pride in providing a high standard of customer service and all pools are cared for by our standards of service.

When looking for pool service in Las Vegas there are many things to consider, this will help you make the right choice to find the best-suited pool cleaning service in Las Vegas. Please contact PoolStar if you have any questions we shall be happy to help.
Services
PoolStar has been providing swimming pool cleaning services in the Las Vegas area since 2006. We take pride in providing a high standard of customer service and all pools are cared for by our standards of service. We service Henderson and Las Vegas to include these communities Green Valley, Silverado Ranch, Southern Highlands, Anthem, Seven Hills, Summerlin, Spring Valley, Enterprise, Mountains Edge and more.
PoolStar would like to thank each and every customer for giving us the opportunity to provide our services to you! We have been using PoolStar since our pool was built. Our technician Ron takes great care with the maintenance of our pool, as he does for several of the neighbors on our street. We are always happy to see him as he quietly goes about.
Due to the extreme heat and windy conditions within the Las Vegas Valley it's recommended to have your chemicals balanced and pool cleaned weekly throughout the year. If a pool is left for longer periods, baskets can fill up with debris quickly and pool water can become unbalanced. The four main tests to perform with a test kit are pH, Chlorine (or other sanitizer residual), Total Alkalinity and Calcium Hardness.
PoolStar offers affordable acid wash pool service in Las Vegas & Henderson, NV. We specialize in acid wash services to remove stubborn stains from swimming pools throughout Henderson and Las Vegas. If your pool plaster is looking stained and marked from years of water corrosion, mineral deposits, unbalanced water, or because the pool was neglected, an acid wash will brighten up the existing plaster by taking a thin layer of plaster off.
Reviews (22)
BritIn Vegas
BritIn Vegas
Jul 28, 2021
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Avoid Pool Star! They took over cleaning my pool 3 months ago after 8 years without problems. The first cleaning went well. But they added a PoolRX to my pool which I’m told from various site that it can stain your white plaster blue due to chemicals. Before when things would break they were suggested for fox now they stay broken until I bring them up. The worst of all for the past month I have been unable to use my pool due to incredibly strong chemicals. My pool was drained last year. No reason to be having these issues.
See picture: staining & missing/broken cleaning head.
Laura Herzog
Laura Herzog
Nov 25, 2020
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I use PoolStar for weekly pool maintenance. The pool always looks amazing and their communication and service is stellar. If they need to adjust which day they come out, I get an email. If they notice I need additional maintenance, I get an email with a quote. They have not missed ONE appt in over two years and billing is done efficiently online. I was always chasing my last service to be sure they even showed up! Poolstar is professional, communicative and good at what they do. Highly recommend!
Tanya M.
Tanya M.
Jul 07, 2020
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Amazing pool service! Quick and beyond efficient! They even responded to me during the holiday weekend and gave me a date to start. My pool has never been this clean! I had a bad experience with my previous pool service. Her negligence caused one of my pipes to expand and then burst. Half my pool drained into my neighbors yard. The pipe had to be replaced and wasn't under warranty because it was human error. The valves had been turned in the wrong direction and the pressure continued to build up until the pipe burst. I was reluctant to find another service after that. I tried to do it
DivaViva V.
DivaViva V.
Jul 02, 2020
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Only servicing regular clients. Why waste our time. Put that on your page so we not wasting a week on a quote.
Dale K.
Dale K.
Jun 19, 2020
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Glad I found these folks. Very good weekly service. Always here when they are supposed to be and they do a great job. I have used cheaper services in the past but have found out you get what you pay for. Yeah, these guys are great!
James McElroy
James McElroy
Jun 09, 2020
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We had two horrible experiences with pool service ‘companies’ before a neighbor recommended Pool Star to us. I told him about the pool service company that attempted to defraud us by not servicing our pool, but whose scamming tech took a photo of our filter as ‘proof’ that he cleaned the pool. By the time I ran down the steps, he and his co-defrauder were nearly in their vehicle. I told him that he was busted for attempting to defraud me. I told him that I saw him enter our backyard, take the photo and leave. I won’t give the name of that ‘pool service’ company here.
Cody, Pool Star’s
Debbie W.
Debbie W.
May 24, 2020
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Our first time using a pool service, and after less than a couple months, we're very impressed. It's so nice to longer have to worry about cleaning our pool. The only thing we do now, is run our vacuum if we get high winds in between cleanings. Kevin and Cody are both very good at getting back to us if we have any questions or concerns. We actually got a referred to them, by a Kevin's friend, that is in the same business, but were out of his service area. Thanks Pool Star, for taking such good care of our pool ! We'll be recommending you, when ever we can.
Cherylann M.
Cherylann M.
Feb 17, 2020
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After trying to take care of our pool ourselves for almost a year, when we started to see too much green, we gave up and contacted Poolstar. They have been a great company to work with and whenever problems arise they let you know your options and take care of it quickly. Sometimes I had problems finding something I needed at the pool store (and usually bought the wrong thing first), when I asked our technician about it he said he'd bring it there next time and they just charged my account. Great service! Highly recommended! My pool always looks amazing when they leave!
Lonnie Crumpton
Lonnie Crumpton
Dec 27, 2019
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PoolStar has been outstanding! As a first time pool owner, I had lots of questions regarding maintenance. Their maintenance people and the owner are quick and knowledgeable for any and all questions. I recently had our pool replastered and PoolStar sent a senior technician for a month to ensure all requirements were met. Fantastic service. I'm very happy with PoolStar and intend to remain a customer.
Christine T.
Christine T.
Dec 13, 2019
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Poolstar was the first service we used with our new salt water pool and we could not be happier! Kevin and his team are always prompt, polite, and knowledgeable. If there is going to be a delay, I will receive a notification. Every time I have texted or called, about anything, I get a prompt response. They really are the best!
Mark D.
Mark D.
Dec 13, 2019
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I've been a customer of Poolstar for over 2 years. Kevin and his crew have been servicing both my pool and my sister's pool during this time. Kevin is without a doubt the most conscientious pool service provider I've encountered over the years. On the rare occasion there's a problem he promptly has one of his techs take care of it. You will not find a better pool service provider. I give Poolstar my highest recommendation.
Doug W.
Doug W.
Dec 13, 2019
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I have used Poolstar to service my pool and spa weekly for the last 18 months. I am more than happy with their quick response to any issues I may have. They always arrive on their regular weekly day on time and rapidly finish any required service as needed.
Christine J.
Christine J.
Nov 01, 2019
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I have been a customer of PoolStar's for over three years. Prior to hiring them, I had bad luck with other pool companies which got to be expensive. Kevin, Cody, Barbara, and their pool techs are so professional, reliable and kind. They have never disappointed. I think what has been so critical is their preventive care and lookout. I always recommend them and currently have them servicing four homes in my family. If pool-related services are needed that they don't provide, they give recommendations to other vendors who are great, too.
Jeff M.
Jeff M.
Sep 05, 2019
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My pool was built by a very reputable local company with the very best reviews and they did an amazing job. The company they used to start up the pool after installation is Poolstar. This is my second Vegas pool and I have never had a great experience with pool care companies. Ownership might be great but the guys they hire to do the actual service are not so great.

I decided to continue with Poolstar due to the glowing reviews. My work does not allow me much time to do pool care and I wanted a company that would look after the pool properly so I didn't have to worry about it. At first there
Tori M.
Tori M.
Jun 05, 2019
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I had Poolstar taking care of my pool for almost 2 years, I had just moved away from Henderson and my previous service company was already fully booked for the season, I gave Kevin a try. I had never met anyone from Poolstar, as I had the house rented as an executive rental. I needed someone to just reliably show up weekly, take care of the pool chems, make sure the equipment was well cared for consistently through the seasons and this company did just that.

Honestly, it was such a relief to have one less thing to worry about with this rental home. It was just taken care of.

The funny thing
Bonnie J.
Bonnie J.
Mar 29, 2019
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Kevin and his team are great. We set up acid wash of pool/spa pretty quickly after contacting PoolStar. The guys came and did everything really well and the pool is filling up as I write this. I will definitely use Kevin and his team for future pool issues. Thanks.
Evelyn G.
Evelyn G.
Mar 16, 2019
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I have used PoolStar for almost 2 years. The owner is outstanding to work with and his pool technicians are timely, professional and knowledgable. My pool has been maintained in an impeccable manner since they took over the weekly service. I highly recommend PoolStar if you are looking for quality service. FIVE STARS FOR POOLSTAR! ~ Evelyn G
Sean P.
Sean P.
Oct 26, 2018
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I highly recommend these guys. I don't have to worry from week to week on how the pool will look. It is a huge relieve knowing that. And Ron has even helped us when needed above and beyond the normal cleaning. Great people and great company.
Andrew F.
Andrew F.
Jun 14, 2018
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I'm a new customer of Pool Star. Although I did incur one initial large expense, it was only because that it seems everything in Las Vega lasts only 12 years at the very most...lol....Especially things that are outside and or powered via energy. So, my tank and cartridges were the originals and 12 years old.
For better and or worse I understand that owning a nice pool and spa can be costly at times and we all pay to enjoy them. I can only speak for myself but in this climate I'm incapable of taking care of the pool on my own and making sure chemicals are correct on a regular basis.
Dana C.
Dana C.
May 31, 2018
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One good thing about these guys - they do communicate well. However, I feel like if they aren't going to get that extra buck out of you, they will move on.

Some detail:
I had 3 issues needing fixed. Just to be totally upfront.
1. Mesquite tree- issue brought up - I paid my landscapers to remove but it took me about 2 weeks.
2. Pool pump - broke under poor supervision of previous pool tech (it was installed brand new 10 months prior under HIS service. Then it got plugged up, and my tech did not repair it, and therefore it failed.) Bought and installed a brand new pump again - but i bought
Dave Z.
Dave Z.
Mar 29, 2018
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First service was great. Nothing but problems afterwards. Was told on first visit, cartridge looks brand new. Next month, you need a new cartridge.
$125 a month to start, extra fee's and up sells the rest of the way.
Vic C.
Vic C.
Feb 26, 2018
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Had same issue as another reviewer, inconsistent pool servicing. Some weeks 20+ minutes including tile scrubbing. Other weeks in and out within 5-10 minutes tops. 1 week was so poorly serviced that I could still see a thick brown layer of dirt on the top step and wet deck when I went outside 15 minutes after he left.

Another inconsistency is with their scheduling. Had them for 7 weeks now, and the company has rescheduled our cleaning day 3 times already.

They claim to add muriatic acid as needed in order to keep our pH levels in the ideal range, but I have never seen them add acid. I work from