We are your trusted pool safety experts, providing automatic pool covers and safety pool fences for over 35 years to help you keep your family and loved ones safe. At Poolsafe, your family's safety is our number one priority. Our products exceed ASTM and UL standards and relevant building codes. Our team of automatic pool cover and pool fence installation specialists are ready to help you when you need us.
We are staffed with the goal of a real person answering every call that comes into our office. We plan to help you within a matter of a few days rather than a few weeks. We keep inventory on-hand so we can fix an issue when we find it, rather than making a customer wait another couple of weeks for product to arrive.
We complete 98% of all service calls during the first visit. We will respond quickly, whether you need a repair on your existing pool fence or automatic pool cover, or a brand-new installation. Many of the best pool industry professionals, including swimming pool contractors and pool stores, also appreciate this commitment, so they refer us to their customers.
We are staffed with the goal of a real person answering every call that comes into our office. We plan to help you within a matter of a few days rather than a few weeks. We keep inventory on-hand so we can fix an issue when we find it, rather than making a customer wait another couple of weeks for product to arrive.
We complete 98% of all service calls during the first visit. We will respond quickly, whether you need a repair on your existing pool fence or automatic pool cover, or a brand-new installation. Many of the best pool industry professionals, including swimming pool contractors and pool stores, also appreciate this commitment, so they refer us to their customers.
Services
For more than 30 years, Poolsafe has built a reputation for innovative solutions to meet the evolving needs of our customers. As such, we've gained the trust and business of swimming pool contractors, pool service professionals, and pool supply stores. Our company is referred more than our competitors, and we've earned a good standing with industry leaders.
Removable pool fences are an economical alternative when automatic pool covers are not a viable option, and are an innovative solution for pool safety. Your pool safety consultant will ensure that your pool safety fence meets or exceeds building codes and foster/day care rules. And all of our mesh pool fences exceed ASTM standards.
Ivan Rodriguez is our Safety Consultant and Area Manager for the Los Angeles area. He has worked in the pool cover industry for over 15 years as a Technician and transitioned to the Safety Consultant role two years ago. He has been with Poolsafe for over 8 years. Ivan has lived in Southern California most of his life.
Reviews (20)
Lou S.
Oct 16, 2021
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While we did initially have some issues getting our service scheduled, Tom reached out to me the next day and had a tech come out to fix our pool cover that wouldn't close. Megan from their customer support team was simply amazing and found that reaching her by email was much more reliable than phone. They've been servicing our pool cover for the past four years and have kept everything in working order to make having a cover a worthwhile experience. It keeps our pool warmer than it would otherwise and not as much leaves to clean-up.
Shari B.
Jun 18, 2021
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MrVlad
May 24, 2021
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I scheduled for Poolsafe to come and check the leaking pool cover that they installed 4 years ago. They had availability in 2 weeks. I have been waiting patiently. Today, on the day of the visit, nobody came within the time window that I was given and nobody called me either to tell me whether I should continue waiting or not. So, I called Poolsafe myself and found out that their technician got stuck on another more important job and will not come (yeah, who wants to do warranty repairs?). Poolsafe gave a new time, another 5 day waiting. Of course, I expressed my disappointment with their lack
Shawn L.
Jan 22, 2021
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Danielle W.
Dec 21, 2020
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Carrie K.
Dec 09, 2020
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I had very good experience working with this company. Ivan (sales rep) and Anthony (installer) were both very patient, honest and easy to work with. Although I wasn't excited about having to put up a fence for permit, the whole experience with Poolsafe was very pleasant. Very understanding folks. Everyone showed up on time with no delays or cancellations. Communication was easy and consistent.
Deborah H.
Oct 02, 2020
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These people are crooks. See the review of Frank. B. They replaced my pool cover on September 02. On September 23, the cover would no longer operate. I waited fromt September 23 to October 2 for someone to come out to fix it. It is under warranty and they stated before they came there would be no charge. Their tech then arrived and informed me that a rope had broken and tried to blame the broken rope on me. I operated this cover for three years without any operational issues at all. And then, twenty-one days after they installed a new pool cover including a new rope, the rope they installed broke
Nathaly L.
Feb 17, 2020
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Howard T.
Aug 31, 2019
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Sean N.
Aug 19, 2019
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This has truly been the worst experience I can recall ever from a company, especially with Andrew Purcell. I ordered a motorized pool cover system in June of last year. They came out to install and ended up breaking a bunch of my pool tiling and coping, only to find out they ordered the wrong size cover. I had to wait almost 2 months for a new cover to arrive. The day they installed I noticed a rip in the corner of the cover, thankfully I took dated pics of it. I figured I would just let the issue go hoping it wouldn't turn into a larger issue. Well it did and within 1 month the tear
ArielandRick F.
Jul 24, 2019
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Don V.
Jun 24, 2019
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Mike J.
Jun 07, 2019
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I used this company last year to put a new cover on our pool. They did a good job, they're not the cheapest company, but I was looking for quality this go-around. So, I thought I'd give them some more business this year and get a quote to replace our touch pad for our pool cover. This is a proprietary part made by one manufacturing company. There's one option as far as a low voltage touch pad goes. My bid comes back at $969.95. (Red Flag) So I decided to get another bid as we always should, I understand that. But when I've used a company once, was happy with their work, I feel
Chuck B.
May 21, 2019
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Elva H.
Apr 28, 2019
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The salesman, Keith that initially came out was great. Explained installation and answered all of our questions. Estimate was right in line with what we expected to pay.
The technician/installer, Michael was supposed to arrive between 9am and 11am. 15-30 minutes prior to his arrival I was supposed to receive a call telling me he was on his way. 11am came and went without a call.
At 11:30am, I called the office. I was told their technician had mechanical issues with his truck and that he had to go back to the office to get parts needed for my job. BS in my opinion because 15 minutes later
The technician/installer, Michael was supposed to arrive between 9am and 11am. 15-30 minutes prior to his arrival I was supposed to receive a call telling me he was on his way. 11am came and went without a call.
At 11:30am, I called the office. I was told their technician had mechanical issues with his truck and that he had to go back to the office to get parts needed for my job. BS in my opinion because 15 minutes later
Brooke H.
Jan 16, 2019
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Maria C.
Dec 04, 2018
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Therese C.
Aug 09, 2018
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Reliable, friendly and honest. I found this company during an online search and I cannot believe how lucky I have been. Professional and prompt, they provided me with a reasonable quote and the gentleman who came to my home was clearly very knowledgeable about their product and all of the options available to me. I highly recommend this pool company.
Maripat B.
Oct 26, 2016
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First off, I am a grandma with a nice size pool & live in Corona, CA. No, I was not asked to do a review; I chose to cuz I appreciate researching & reading reviews and believe there are others like me. So, why did I choose POOLSAFE?
1) I found thru reviews that a competitor had bad customer service. Hmmmm??? I want to be able to work with a company I can trust will treat me with kindness & appreciation & will rush to correct/fix when need arises. Who wants to struggle with trying to get some decent attention?
2) POOLSAFE's gate is superior! The support poles for
1) I found thru reviews that a competitor had bad customer service. Hmmmm??? I want to be able to work with a company I can trust will treat me with kindness & appreciation & will rush to correct/fix when need arises. Who wants to struggle with trying to get some decent attention?
2) POOLSAFE's gate is superior! The support poles for
Meci A.
Feb 20, 2016
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We just got our 5' pool fence installed today . The technician (Nehal) was very professional. Showed up on time, patiently answered all of our questions and verified with us the locations of the fence and all holes prior to drilling. The final product looks nice. The materials seem decent. He asked us to try to push and bend the poles after installation just to demonstrate the strength of the materials. I am happy with their service. They were recommended to us by our neighbor. I will recommend them to others too.
