Downs Plumbing & Gas
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Downs Plumbing & Gas
Downs Plumbing & Gas is a leading provider of plumbing, sewer and gas services in Pensacola and surrounding areas. Established over 30 years ago, our company has garnered a reputation for top-notch service and the highest quality workmanship. Downs Plumbing & Gas is a family company, owned and operated by Chad Downs and his family.

The Boss demands honesty, integrity, and fairness in all aspects of the business and we are committed to this goal. Our professional techs can deal with both commercial and residential plumbing and gas repair and replacement in Pensacola and surrounding area. The Best Plumbing & Gas Services in Pensacola, Pace, Milton, Gulf Breeze, Perdido Key and Beyond!

Home drain cleaning, pipe repair and general plumbing services for virtually every residential need. Sewer line installation and repair, sewer inspections and lift station services to meet your sewer needs. Gas lines and generator installation, inspection and repair services in Pensacola and surrounding areas.
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Downs Plumbing & Gas is a leading provider of plumbing, sewer and gas services in Pensacola and surrounding areas. Established over 30 years ago, our company has garnered a reputation for top-notch service and the highest quality workmanship. Downs Plumbing & Gas is a family company, owned and operated by Chad Downs and his family.
Reviews (16)
Justin Flanigan
Justin Flanigan
Sep 18, 2021
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Boy let me tell u what this company ran by Chad what a experience I've had God answered my prayers 🙏 with this one. If u need a company to handle all ur issues just give them a call.
Louisa Weise
Louisa Weise
Jul 24, 2021
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They helped us out unclogging the drain line to the street. Also put in a clean out . Had a shower handle issue which we thought was a filter issue. That wasn't it .Turned out to be a pressure valve so they didn't charge use any labor to replace the valve just for the part.Thanks very much for being so honest and fixing the problem
Pharma R.
Pharma R.
Mar 12, 2021
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I rarely ever leave a negative review, but when a company isn't willing to back their service, then I'm inclined to leave a review. Down's Plumbing came out on December 27 for a sewage clog that had backed up water in our home. They informed us in advance, that it would be $622 for a 2 hour minimum charge. The co-owner arrived within 20 minutes and attempted to remove sewage clog, but never checked the other end of the pipe which my wife was concerned about. We did check the toilets and sinks, and everything seemed to flow well. The reason I'm leaving TWO STARS is because He
Kim Howard
Kim Howard
Jan 01, 2021
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Terrible service, purchased a hot water heater in April, it stopped working in November. I was without hot water for 6 days waiting for a part that never arrived. I called and called with very little assistance. Finally my husband called and they magically appear with the part. Please do not do business with this company they have poor customer service. I should have trusted the previous reviews please don't make the same mistake.
Susan Palmer
Susan Palmer
Dec 19, 2020
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Excellent service, stayed on task. Very knowledgeable and identified the problem almost immediately. Very professional and priced so you'll want to call them again. Thanks!
Colette Perry
Colette Perry
Nov 11, 2020
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Called and spoke with Larry about my concern with having a water leak due to very high water bills. He told me the charge was $145 per hour and they would be able to find the leak with their technique, pressure testing and experience. He also said he would work with ECUA to help resolve my problem. I asked if I should call a leak detection company first and he said they charge $300 to detect the leak and he was certain he could find the leak and repair it. I called back on Monday to schedule their services. I asked Chris in the office if I should call a leak detection company for $300 first or
Ricky Seitz
Ricky Seitz
Sep 26, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great company to use if you ever need plumbers always great customer service and very professional highly recommend
Ashley J.
Ashley J.
Sep 21, 2020
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Some confusion at first but they stand behind their work. They were fast to reap and do a good job.
Rebecca K.
Rebecca K.
Jul 24, 2020
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Had a water pipe break under our big yard tree. We had a water everywhere. Called on Thursday and they squeezed us in the next day. It poured rain but they didn't reschedule. We are so thankful we didn't have to go all weekend with our water turned off!
Downs Plumbing and Gas came highly recommended to us by numerous people. They were right. We will definitely know who to call if the need a raises again!
J. Vinson
J. Vinson
Dec 12, 2019
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Hunter and Jon came today to unclog the main sewer line from our house (that snake auger is awesome!). They arrived approx. 45 minutes after I called. They were professional, courteous, friendly, and eager to get the job done. They quickly demolished the clog and Hunter also made short work of a leaking drain under the kitchen sink. I am very, very pleased with their work. They are a great asset to Downs!
Ali S.
Ali S.
Nov 26, 2019
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Called in to relocate the drain pipes for the kitchen sink prior to everything being installed. They were able to come out the same day, gave a quick quote, decided to go with it. The job came out great and he gave me a little bit of a discount afterwards so that was nice. Will definitely recommend and call back for anything else.
Michelle Allen
Michelle Allen
Jun 11, 2019
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What a team!! Absolutely amazing!!
We had an emergency water leak at our business and they were out immediately! They worked until it was fixed which was most of the day!
We will use their service for any future needs!! Very impressed by Larry and his team!!
Bob H.
Bob H.
Mar 21, 2017
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I was highlighted disappointed with the lack of service and customer support by this company. I contacted them a week in advance to schedule a gas safety valve to be installed on my stove in one of my rental properties. I explained I had a tenant who was very restricted on her time availability and needed it to be done on the requested date. I was subsequently contacted by the manager who confirmed the project details and said he would personally complete the work.

On the scheduled day, I drove almost an hour to my rental house and no one ever arrived from the company. I called and the customer
Gayle S.
Gayle S.
Jul 11, 2015
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This company was very professional from the start. The two men came to my house exactly when I was told they would and didn't drag out the work just to run up the bill. The men worked through a thunderstorm and crawled under my house. When they were finished they cleaned up the area they were working in and the bill was very reasonable. I even received a 5% military discount. I will definitely use them again in the future if I have any other plumbing issues! Thanks to everyone at Downs Plumbing for such great service!
Phoenix T.
Phoenix T.
Jul 20, 2013
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I had an emergency plumbing issue at a house I was selling. I called Larry and he happily scheduled me in at my convenience. Service was great and price was reasonable. Definitely my go-to plumber now.
Charles B.
Charles B.
Feb 12, 2011
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I was quite pleased with the service I received from Downs Plumbing.

After calling out another local company that advertises a lot on the radio, I just didn't feel much of a connection. They advised me against trying to drain my hot water heater, and insisted that getting a new one was the only way to go. I decided to get a second opinion, and I'm glad I did.

Downs Plumbing not only was willing to work with me on draining my existing hot water heater (saving me a bundle of money), their prices were better across the board.

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