Sunbeam Service Experts
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Sunbeam Service Experts
When you need air conditioning repair in Buffalo, call your local HVAC Experts. Sunbeam Service Experts knows air conditioners because we fix and replace them on an everyday basis. We've been doing this for 82 years, so you can rely on us to re-establish that cool feeling in your house in no time at all.

Our professionals are ACE certified. This means they are among the top in HVAC. They're certified in providing exceptional service and peak operation-for any air conditioning system. We're confident our quality repairs, maintenance and replacement for AC systems will leave you satisfied. So confident that we back our work in writing for 365 days.Our 100% Satisfaction Guarantee* demonstrates we're devoted to providing the best HVAC repair, customer service and customer satisfaction.
Services
We are Service Experts, a big company with home-town heart. We're passionate about making the world a cozy place to live. Whether we're warming, cooling, or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied. Experts, it's in our name and core to our business.
We know HVAC maintenance is typically the last service you're thinking about. But it's the first thing we're considering at Sunbeam Service Experts. That's because regular maintenance can reduce your heating and cooling bills and help prevent big repairs. But our memberships are more than only maintenance.
If you are looking for a rewarding HVAC career in sales, service or retail management-with outstanding benefits and long-term growth potential-let's get together and chat. We give state-of-the-art training for all positions. For instance, our technical education results in distinguished ACE certification, the most esteemed official commendation our industry has to offer.
We don't just fix and service furnaces, we also offer first-rate furnace installation in Buffalo. All of our Experts are ACE certified, which indicates they've been awarded the most respected technical accreditation in the business. They also participate in continuing industry and equipment education to find the finest methods to complete furnace repair and furnace maintenance, plus pro furnace installation.
Don't let your heating system leave you frozen this winter. The HVAC Experts at Sunbeam Service Experts can help when you have to have furnace repair in Buffalo. When your furnace won't switch on, we've discovered you can on occasion take care of this trouble on your own. Go through our simple troubleshooting guide before calling us at 716-427-6807.
Reviews (23)
Tara Sheehan
Tara Sheehan
Jan 05, 2022
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This company is COMPLETELY unprofessional…. DO NOT USE THIS COMPANY! I had an appointment and they never showed, came the next day and “fixed” the problem only for it to do the same thing 4 days later. (And my hot water tank is a tankless that is 3 yrs old) I called at 2:00 and they said they would be here between 4-6, 7:15 comes and the manager calls me and says they won’t come until Monday now. So I’m left with 4 children and no holt water for the weekend. And all he could say to me is “sorry ma’am, that’s what we decided”!!!
Preston James
Preston James
Jan 02, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Muhammed came to our house yesterday and diagnosed the issue. Ordered the part and brought it back the same day. Very pleased with his service thank you
Service: HVAC repair
Mark Arlotta
Mark Arlotta
Dec 28, 2021
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Positive: Professionalism, Punctuality, Quality
Hunter and Adam are the best. Always fast friendly and informative. I always ask for them and Jim when we need a new boiler or furnace.
Service: Heating system installation
Kathy Semrau
Kathy Semrau
Dec 22, 2021
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Matt did a great job and he was very easy to talk to and very great at explaining everything about my wonderful yeah whatever I put in my new water heater thank you genius
Germania Garzon
Germania Garzon
Nov 27, 2021
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I’ve been working with Sunbeam & their technicians for over a year now on multiple properties & they are the most professional and easy going people I absolutely love working with them! Hunter Waild has installed multiple furnace units in our properties and regularly does the maintenance & we could not be happier with his expertise! Thank you sunbeam & Hunter! 😊
Rebecca Thompson
Rebecca Thompson
Nov 22, 2021
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We called for routine heating maintenance ahead of the winter, and Mohammad was on time and really friendly. He gave a lot of good, honest advice and replaced all the filters that needed replacing. However, even beyond that, he noticed a bad, BAD issue created by the former homeowner. Mohammad explained the problem, emphasized that it needed to be fixed quickly, and within minutes had gotten us a price quote and taken a deposit. He left us feeling really secure and calm knowing that Sunbeam would reach out to schedule a time to finish the complex repair.
In short, Sunbeam is great and Mohammad
Mary J.
Mary J.
Nov 15, 2021
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We had a water leak around our furnace. Sunbeam came out. Couldn't find the source. They intimated we needed a new furnace. ( Ours 10 yrs old. ). After they left we turned off the humidifier and the leak stopped. ( sunbeam never cked this). Called another heating company. They found that the drain for the furnace and humidifier was plugged. Unplugged drain and problem fixed. (10 min job). Even tho we have a contract with Sunbeam, we will not have them service our furnace or air conditioner.
Curt Anthony
Curt Anthony
Oct 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Tech showed up on time. Professional and very thorough. Troubleshooted an issue with furnace. Explained the problem and solution. He contacted supervisor and ordered parts. Explained that the office will call to setup appointment to repair the problem. Excellent job, very pleased and highly recommend. Thank you!
Service: Heating maintenance
Andrew Whipple Iii
Andrew Whipple Iii
Sep 24, 2021
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Mohammad and Roger were awesome! As a new home owner, I wanted to make sure that my system was good to go for the Winter and beyond. They were both informative, provided me with insight on what they were doing, and signed me up for their service plan which is absolutely worth the cost. Why? I'd personally always like to make sure I can get someone here when I need them, in case of emergency, and without spending a fortune. If you need professionals to do this kind of work, I highly recommend them.
Sharrie Licata
Sharrie Licata
Aug 22, 2021
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My salesman back in January for our furnace was wonderful, thorough and friendly and we just had our first six month check up and the tech who came out was the same! Love the professionalism!!
Nancy Jean
Nancy Jean
Jul 09, 2021
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Mohammed & Mike are the best: knowledgeable, professional. They addressed issues I had with the a/c & fully explained what was going on. They could not have been nicer. Sunbeam is lucky to have these guys representing their company.
Averricia Jackson
Averricia Jackson
Jun 30, 2021
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Serviceman Mohammed came to perform routine maintenance on my A/C. He was personable, knowledgeable, and punctual. He was able to answer my questions and impart some information on what he was doing and why. I appreciated his service.
Susan Blahowicz
Susan Blahowicz
Jun 29, 2021
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Love these guys!! Honest workers!! they have been nursing our heating and cooling units for a couple years without pressuring to buy new. always here fast and very pleasant!! Super knowledgable! our AC finally died. and they were here the same day to try and repair, but nothing could be done. We finally bought new, they installed the very next day!! can't say enough about this team!! Logan, Jim, Matthew and Adam are great. working in 90 degree heat to make us comfortable! Thank you!! Sue and Jim
Chris Elliott
Chris Elliott
May 23, 2021
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Jim and Hunter were phenomenal!!! They were efficient...and got the job done!!!! They took out the old stuff and installed the new stuff and even cleaned up after the installation...they explained everything and answered all of my questions!!!!!.....i would recommend to anyone!!!!!
Jason S.
Jason S.
Dec 01, 2020
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Buyer Beware: Air Duct Cleaning
Called for free in home estimate: only do offer verbally over phone
Promised- $695- Video before/after, vacuum, sanitize, and deodorizer
(book now $595)
Got appointment 2 weeks out- company changed appointment date 2 times after date set, and then came unannounced a day early. Tech told to just vacuum ducts. Didn't have any extra equipment on van.
**Tech was great. Friendly and Professional(would give tech 5 stars)
No before video (tech offered to use phone to try and take a few pics)
No sanitation, deodorizer, or after video.
Called office with concern
Jeff D.
Jeff D.
Oct 23, 2020
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Great service and responded quickly to some stumps we needed removed. We would definitely hit these guys up for more work.
Maria P.
Maria P.
Feb 29, 2020
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I had maintenance service on my furnace. I had a schedule between 10 and noon for their arrival. They were kind enough to call me to let me know they were running behind schedule and then called me when they were on their way. They explained everything as they were servicing the furnace and showed me where the problem was. I found them to be honest and their prices very fair and reasonable. I would highly recommend Sunbeam Heating and Cooling.
Debbie G.
Debbie G.
Apr 03, 2019
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Matt A was professional, courteous and expedient. He is always a joy and shows he takes his job seriously.
Also, I was unable to locate this link in order to write this review. I called the office a couple of times for assistance and spoke to Cheryl. Rather than brushing me off, which can often be the case when speaking to vendors, she displayed tenacity and professionalism and finally got me on the right path. Thank you Matt A and Cheryl.
Elizabeth S.
Elizabeth S.
Oct 02, 2018
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Very suspicious how my thermostat stopped working a week or so after I had this company over for routine periodic maintenance on my central air. One guy seemed to know his way around, but he sent the apprentice over to look at the thermostat. Lo and behold, it broke down--nothing was wrong with my system when I called them in. To have them back out would be another service charge plus parts and labor; they said they are not responsible.
Sam B.
Sam B.
Jun 18, 2018
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Came back from vacation on a Sunday night to find my hot water heater shot. Called Sunbeam the next day before 9 AM, figuring they'd be swamped on a Monday morning, but they told me that they'd have someone out here as soon as the new tank came in. To my surprise, I had a new tank before noon.

Roger is the BEST mechanic, quickly sizing up the situation and keeping me informed about what's going on with the repairs. He's been here to install and service the air conditioning, too, and I've never been disappointed in his work. Kudos, too, to Greg, who worked with him on
Marilyn W.
Marilyn W.
Jun 02, 2018
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DO NOT - I REPEAT - DO NOT CALL THEM! What a shady company! I called them because during our record heat our air conditioner stopped working. Not only did they tell me that it was shot but that I also needed a new furnace to the tune of $10,000. I believed them (because who would lie about something like that - esp. a reputable company) but wanted to get some other estimates. Luckily KJ Mechanical ran diagnostics and told me that both units were fine and they didn't know why I would need to replace them - heat exchanger not cracked as I was told. They added Freon to my air conditioner
Tom J.
Tom J.
Oct 16, 2015
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I had a maintenance contract with Sunbeam (for heating and central air) for a year and a couple of trouble calls for the aging furnace. I don't have complaints on the work that was done or the courtesy with which they did it. However, I became very uncomfortable because it seemed to be routine for them to suggest additional work of a questionable nature. In my opinion none of their suggestions were warranted. I just caution folks to seriously question recommendations for additional work.
Diana R.
Diana R.
Sep 19, 2012
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I called this company for an emergency furnace fix, when they were still called Sunbeam, because they were in the phone book with "24 hour emergency service" on their ad. They sent out a tech promptly even though it was 10:30 at night. He quickly diagnosed my issue and was back the next day when the parts came in. I signed a maintenance contract soon after - I pay them $100 a year to come once in the spring to maintenance my AC and once in the fall to maintenance my furance. This is a LOT cheaper than paying for a visit after there is a problem and gives you the peace of mind that everything