FirePlacePro
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FirePlacePro
Proudly offering online fireplace sales and service since 1999! FireplacePro is your factory direct dealer of gas fireplaces & fireplace inserts, wood burning fireplaces, wood stoves, direct vent fireplaces, vent free fireplaces, electric fireplaces, outdoor fireplaces, mantels, traditional and modern fireplaces of all kinds.

We only sell top of the line brands like Napoleon, Majestic, Ventis & Dimplex. Add beauty and value to your home with a new fireplace, call our experienced fireplace sales and service team at 866-845-7845 to purchase your new fireplace today! Shopping for a new gas fireplace? Learn more about our gas fireplaces, gas fireplace inserts, direct vent fireplaces and stoves along with vent free options.

Rediscover the tradition and unmatched atmosphere of wood burning fireplaces, wood stoves, pellet burning & wood insert fireplaces from FireplacePro.com. Shop our great line of electric fireplaces & electric fireplace inserts. Offering great traditional and contemporary designs with no need for gas lines or cleaning up ashes.
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Thank you for taking the time to visit our website and looking at our selection of quality fireplaces, inserts and stoves. It is important to us that you are pleased with the product you purchase. We are also here after the sale to provide help for any technical issues that may come up. FireplacePro.com is a division of Lakeland Fireplace which is located in Crosslake, MN, in the heart of the Brainerd, Minnesota Lakes Area.
Direct vent fireplaces draw their combustion air from the outside and vent the emissions outside of your home. A great indoor solution to add a beautiful new fireplace to your home. Convert any existing fireplace into a clean burning gas fireplace with our line of gas fireplace inserts. Avoid the smoke, ash and mess of a traditional wood fireplace.
Our prices are the lowest of the year right now. We would be happy to put a package deal together that includes everything you are going to need for a complete installation! Napoleon offers a premier line of gas fireplaces. A Napoleon Direct Vent Fireplace is a good choice for new construction or for adding a fireplace to your home.
Napoleon's Vent Free Fireplaces provide up to 30,000 BTU's, in a state-of-the-art vent free technology, which also comes with a variety of options and accessories. These gas vent free fireplaces are the ideal choice to bring style, warmth and comfort to your home! The zero clearance design allows ease of installation almost anywhere.
Convert your drafty existing fireplace into an efficient gas burning fireplace. Napoleon has several gas inserts available, including traditional or contemporary designs, that will complement your home decor. All Napoleon's Direct Vent Gas Fireplaces offer superior heating solutions with the convenience of turning your fireplace on or off with a remote control.
Reviews (8)
V. Tunkel
V. Tunkel
Jan 16, 2022
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It’s odd to me that no one has reviewed this business here. I was sold a GREAT wood burning insert with TERRIBLE parts that ended up costing almost half as much as the insert itself. I was sold a chimney liner that I was told would fit…it did not…I wasn’t able to find that out until getting professional help with the install because of the pipe size. The necessary change in size meant that al of the additional parts I was sold were unnecessary. Unfortunately the part that brings me to leave a review is that fireplacePro has only a 12 day return policy (I contacted them within 40 days) AND
Greg Burke
Greg Burke
Mar 03, 2021
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Fireplace took months to deliver. Nearly impossible to find local company to install as we did not purchase via local company. Finally found some one but Fireplace Pro had delivered wrong propane conversion part. That is now taking over a month to be delivered. And I am NOW told once the propane conversion is installed I will not be able to adjust the flame! Next time I will purchase local!
Bill M.
Bill M.
Oct 18, 2020
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Ordered a Napoleon AX42 in April. Finally got the last of the order in June. No problem due to COVID but several of the logs were broken. Again, no problem as I emailed them pictures and within two days they replied that a new set of logs had been ordered. Since then, no replacement logs, no replies to my phone calls or emails. I ordered the logs from another vendor for $289.

A shame. This would have been a five star review had they simply followed up.
Bonnie Dill
Bonnie Dill
Aug 22, 2020
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Find another dealer. Didn't send all the parts of my fireplace and won't send them. Have to go to another dealer and pay for parts. Is there a rating less than one?
Stuart B.
Stuart B.
May 25, 2019
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Super friendly staff and very willing to help in resolving anything that comes up. There was a small part missing and they sent it in a separate order right away. They worked with our contractor and answered questions about the installation of the unit.
D. M.
D. M.
Feb 20, 2019
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Unbelievable, wish I checked yelp before giving them my money. Ordered the unit and told all venting I paid for would be in the package. It was all wrapped up with plastic and taped at a construction site, but we were waiting on permitting approvals for framing inspection before breaking into the package. Finally did and none of the venting I was charged for was in the delivery. On discussion with Scott he said it was too late to report and it's my problem now. In my book that's A. Zero customer service, and B. thievery. I paid for something that was not delivered. The response was it
Karen Granovsky
Karen Granovsky
Dec 25, 2017
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I disregarded the previous review that they were rude and called them anyway. When asking for any chimney inspection recommendations, he simply said "look in the yellow pages". Not exactly friendly and helpful.
Matthew L.
Matthew L.
Dec 10, 2017
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I saw a negative review on Fireplacepro.com and figured it must be a mistake. I just purchased a direct vent gas stove online from this company, and my experience couldn't have been better. I have been looking around for a stove for at least a year, going to several local stores near Goshen, Indiana, and doing a lot of price-shopping online. I finally found FirePlacePro and left some information on their site about what I was looking for.

I was surprised when I got a phone call back from a guy named Dave, who seemed to know everything about direct vent gas stoves. This was refreshing because