This company is amazing, not only did they teach us what we needed to know, they helped us through the process, step by step. I would highly recommend this company for all multi family properties. They are highly respected with the fire department, which makes the process much smoother. Yesterday your technician stopped by to work on the gates.
SO often the positive outcomes are overlooked in any industry, so I wanted to take a moment to recognize the extreme level of service we received. I'm not sure if you have any kind of rewards program for your team - Chuck deserves some recognition.
The actual service required was minimal at best (power switches were turned off) but Chuck took the time to provide some training information to the leasing team and myself in regard to proper data entry for the Master system, alternative system controls, remedies to our programming quandary, and so much more.I don't think I would be able to sing his praises enough to compare to the level of customer service the team received yesterday.
SO often the positive outcomes are overlooked in any industry, so I wanted to take a moment to recognize the extreme level of service we received. I'm not sure if you have any kind of rewards program for your team - Chuck deserves some recognition.
The actual service required was minimal at best (power switches were turned off) but Chuck took the time to provide some training information to the leasing team and myself in regard to proper data entry for the Master system, alternative system controls, remedies to our programming quandary, and so much more.I don't think I would be able to sing his praises enough to compare to the level of customer service the team received yesterday.
Services
Kodiak Fire Protection has been serving DFW since 2008 and is based in Allen, Texas. We are a locally operated and veteran owned business that believes in honesty, integrity and respect. That's what we deliver to not just our customers but also our team. Our team of experienced technicians and office personnel are dedicated to our clients satisfaction.
It is very important that your Customer Information Sheet is current. This informs us on who and how to get a hold of someone if there is an emergency and/or fire at your property. Customer acknowledges that it is his/her responsibility to report any deficiencies or troubles on the fire alarm and/or fire sprinkler systems to Kodiak Fire Protection, Inc.
Kodiak Fire Protection is a recognized leader in the installation and service of Fire Alarm Systems, Fire Sprinkler Systems and Backflows. Our continued success and growth has produced a need for talented Fire Alarm, Fire Sprinkler, Backflow and Fire Extinguisher Service Technicians. Carry/move equipment and tools weighing up to 40 pounds.
Reviews (3)
James I.
Sep 27, 2021
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Not sure what these people actually do. There is almost always someone in a company car sitting with the car running in our apartment community parking lot into late hours of the night. Different vehicles too but almost every day. Another SUV vehicle with obnoxious lifted wheels driving around at all hours of the day too with little regard for pedestrians or other vehicles. Really strange, makes you wonder what they're actually up to?
Max Y.
Sep 11, 2018
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I called them for the service, the lady answer the phone. She told me that to email your letter from the fire department and she gives me her email address. When I emailed he letter email wasn't delivered because the recipient.
I called again,
She grimly told me call back tomorrow and hanged up the phone.
Call someone ells for the service. They are busy they don't care about your business.
I called again,
She grimly told me call back tomorrow and hanged up the phone.
Call someone ells for the service. They are busy they don't care about your business.
Debra M.
Mar 17, 2017
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