Backyard Leisure, family owned and operated, is your local hot tub and swimming pool store. We have proudly been serving Raleigh, Greensboro, and Charlotte NC with over 20 years of experience. We have one of the largest selection of hot tubs available in North Carolina and they are all competing to get you the lowest prices possible!
If you are looking for a hot tub, you came to the right place. With over 6 hot tub brands, 100 hot tub models, and thousands of customizable options, we will have the perfect hot tub for you for less than you would think. Hydropool swim spas and Vita xStream Spas offer the best of having a hot tub and a swimming pool without taking up your whole backyard.
For a limited time we will throw in an Aquaflex variable flow control, waterfall, and northern lights package on all HydroPool Aquatrainer Swim Spas. Contact us for more details. We carry four models of high quality pools for any budget.
If you are looking for a hot tub, you came to the right place. With over 6 hot tub brands, 100 hot tub models, and thousands of customizable options, we will have the perfect hot tub for you for less than you would think. Hydropool swim spas and Vita xStream Spas offer the best of having a hot tub and a swimming pool without taking up your whole backyard.
For a limited time we will throw in an Aquaflex variable flow control, waterfall, and northern lights package on all HydroPool Aquatrainer Swim Spas. Contact us for more details. We carry four models of high quality pools for any budget.
Services
If you are looking to buy a hot tub or pool and live near Raleigh NC, we would love to help you find exactly what you are looking for. We have a friendly staff and the largest selection of hot tubs in the triangle. Call or stop by our store today and start relaxing in the hot tub or swimming pool you have always wanted.
Backyard Leisure of Greensboro NC has the largest selection of hot tubs, swim spas, and above ground pools in Greensboro. We know that buying a hot tub or pool can be a large expense, and we are here to make the process and easy and trouble-free as possible. Feel free to contact any of our friendly staff at any time if you would like more information on any of our products.
We Are North Carolina's Hot Tub Brand Central, Offering 6 of the Best Hot Tub Brands with Over 100 Hot Tub Models!. We are currently selling the best hot tubs available, from Bullfrog, American Whirlpool, Vita, and Dreammaker Spas. We have a hot tub for everyone! Our hot tubs start off at $1999 with financing available.
Bullfrog's patented JetPak Therapy System gives you a completely personalized hot tub. You choose each massage now and can interchange them at any time in the future. The uniquely engineered Bullfrog Spa creates the most reliable and energy efficient hot tub in its class and the 100% wood free structure will last for years with no termites, warping, or rotting.
Innovation in Every Detail See for Yourself. Whether it's diminishing the stresses of everyday life, healing a sports injury, relieving aching joints and stiff muscles due to arthritis or simply helping you achieve a good night's sleep. Your American Whirlpool hot tub can help! There are many aspects of American Whirlpool that will give you peace of mind.
Reviews (21)
Marcie M.
Feb 05, 2022
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I have a $20,000+ pool that was improperly installed and collapsed it is $5000+ to rebuild it. I am 70 they took me for all they could get and robbed my retirement savings. Pictures coming.......the company has them all!!!!!
Watch out for thier adds/ratings they are fake, watch out if you are a senior. They will take your money and leave you an ugly hole in your yard and your bank account. I lost my retirement!
Watch out for thier adds/ratings they are fake, watch out if you are a senior. They will take your money and leave you an ugly hole in your yard and your bank account. I lost my retirement!
Norlonn Sturdivant
Jan 24, 2022
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Amazing that I have tried everything to not leave a negative review. However, my experience with this company has me ready to proceed with legal action due to unnecessary damage this company did on my property.
This is on top of the countless delays, leaking pipes, broken (brand new ) Hot tub installed, and just really horrible customer service from everyone. Our PM (Emeril) quit mid project and Ryan will not return calls or act in anyway accountable for the things that Backyard has to take care of right down to the permit. The permit office confirmed that Backyard did not submit the necessary
This is on top of the countless delays, leaking pipes, broken (brand new ) Hot tub installed, and just really horrible customer service from everyone. Our PM (Emeril) quit mid project and Ryan will not return calls or act in anyway accountable for the things that Backyard has to take care of right down to the permit. The permit office confirmed that Backyard did not submit the necessary
Jeanette Neyman
Jan 01, 2022
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Horrible experience. We ordered a hydro pool spa in March 2021. It was supposed to be delivered in August 2021, however we kept getting the runaround because the company that was supposed to deliver it was no longer working with Backyard Leisure. We finally got the spa and used it just two times when it broke. This was in September 2021. Finally an installer came out and took a look and said that the panel and the pump were broken. He then ordered the part. In the meantime he no longer works for Backyard Leisure but no one notified us that nothing was being done about our spa. Upon inquiry nobody
Brian Stephens
Nov 08, 2021
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Buyer beware!!
I wouldn't buy anything from this company, I having issue with hot tub leaking water, It is under warranty and been waiting for 7 months for them to fix :( The manager of the store doesn't seem to care at all!! I have sent Multiple emails and they don't even respond I have reached out and Ryan ( store manger ) a few times and he really can't explain why it is taken so long. Don't buy from this company!! You will regret it :(
This is to your response: They haven't called and left voice, that is not correct, However I did receive a call after I email to Ryan and they called about
I wouldn't buy anything from this company, I having issue with hot tub leaking water, It is under warranty and been waiting for 7 months for them to fix :( The manager of the store doesn't seem to care at all!! I have sent Multiple emails and they don't even respond I have reached out and Ryan ( store manger ) a few times and he really can't explain why it is taken so long. Don't buy from this company!! You will regret it :(
This is to your response: They haven't called and left voice, that is not correct, However I did receive a call after I email to Ryan and they called about
Melissa Williams
Nov 02, 2021
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Take your money and business somewhere else. Management is horrible. Ordered an inground pool and hot tub in January of 2021, it’s now August of 2021 and still no hot tub. Finally got the pool finished last week and that was an absolute nightmare. It was supposed to be complete in March! Inground pool has ton of wrinkles, pipes connected to filter are loose, they destroyed our patio and drainage system and that is just some of the issues. They have stopped answering emails about the issues at hand. I am embarrassed to have people come swim in a 40k pool that looks like it was a DIY job. Do your
John Bartholomew
Oct 24, 2021
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Site Assessors Nationwide
Oct 23, 2021
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We had a good experience so far with Backyard Leisure. Our hot tub was delivered exactly when they said it would be. The only recommendation I would have is provide full service turn key particularly with first time buyers. Set up, electrician install and helping with the chemicals at home would be a huge help.
Ginger Hughes
Aug 03, 2021
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If there was a negative star, they would get it. Paid for hot tub in February. I was told it woud be here in May due to Covid. Cool. Got it. Then I was told June. Yep, nothing. Here we are in August and I finally got it. Not because they called to tell me, but because I made my umpteenth call. Pre electric was done prior, and hot tub people were supposed to hard wire because I got the "5 star treatment" package. Well when the 4 people came, they had not clue how to hook it up. Not to mention I bought a Covana cover and all in all I spent 17000.00. The man had only hookes up ONE before, so he sat
Mike M.
Aug 01, 2021
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Cheryl Zimmerman
Apr 23, 2021
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We purchased a prestige hot tub from Backyard Leisure about 5 years ago. The staff was great. They were informative and we did not feel pressured to buy. The install went perfect and was timely. Our overall experience was excellent. We would recommend this company to anyone looking for a hot tub. We have our water tested and get our maintenance chemicals here. We really enjoy our hot tub and use it year around.
Sincerely,
Brad and Cheryl Zimmerman
Sincerely,
Brad and Cheryl Zimmerman
Warren L.
May 08, 2020
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This is the worst experience I have ever had with any type of project. There is no customer service, and that extends from the owner to the branch employees, I have spoken to them all. What I have ended up with at this point is extreme frustration and parts to a pool laying in my yard. What they have ended up with is my money.
Riggercheck
Jan 11, 2020
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Great experience when picking out and buying a hot tub. Took some time to get it delivered. Installer had no knowledge of the hot tub or how to start the chemicals. So I did my own research and had to consult with another company. Hot the hot tub ready and had some issues with the water. I was not informed that the hot tub had antifreeze in the lines. That was costly to drain,purge,new filter, and fill back up with chemicals. Everything was good for a couple months until I noticed it stayed wet under the tub. Opened it up and it had a leak. Called to get it fixed, played phone tag for weeks. Finally
Stephanie J.
Jul 14, 2019
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I purchased my pool 5 years ago and have enjoyed it more than I ever knew I would. I had a neighbor ask me where I got it and referred them to Backyard Leisure. They purchased a pool (larger and more expensive than mine) 2 1/2 months ago and they still have not installed the pool! My neighbor found their own installer and it is FINALLY going up today!! I'm so disappointed that I sent them as a referral! Not happening again. I will use another company for my next pool!
Kelly C.
May 31, 2019
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We highly recommend Backyard Leisure of Concord NC. We couldnt be more pleased with the hard working, knowledgeable, and friendly install crew. The store staff is always available for our numerous questions regarding pool care. They too want us to have quality and successful care for our pool and arecalways eager to give us one on one demonstrations for quality care.
L&K Brown Mooresville NC
L&K Brown Mooresville NC
Cindy P.
Apr 19, 2019
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We called Leisure Pool because we needed work on our pool they gave us the name of a guy named Darren. He came out to put liner in our pool by himself. I ended up having to help him and when he was done we had huge wrinkles in the bottom I questioned him several times and he assured me once pool was filled they would be gone. He also broke the panel around my skimmer. He said he would be back to replace it and finish putting trim back around the top of the pool. I NEVER heard from him again! I called left messages and nothing! Wrinkles never came out! So decided to try and get ahold of him this
DeVera A.
Aug 14, 2018
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This is not the place to purchase a hot tub. We ordered a spa pool May, 2018 and paid in excess of $16K for our tub to be delivered by July 7, 2018. We were then told one day before delivery that the tub was not ready and would be ready by 7/24/18. Well we opted to take a like kind tub just a different color. Tub was delivered a few days later. Unbeknownst to us this tub was a floor model. We requested that they correct this mess and we promised the tub that we originally ordered. Well the 24th has come and gone. Through many phone calls they final said they would deliver today. That came
Michael K.
Oct 19, 2017
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We started looking for a new spa back in June of 2017. After several trips to Backyard Leisure in Concord NC, and the excellent help we received from the salesman we finally made our decision. We chose the Bullfrog A8D for its quality craftsmanship, warranty, and size. The spa was delivered the first weekend in August as requested and setup took very little time. Being a first time spa owner we made several trips back to the store with questions and or concerns. The response given by the Backyard Leisure team was outstanding. I would highly recommend a visit to the store if you have any interest
Christine R.
Aug 15, 2017
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We have been trying to get them to come out and fix a leak in our pool for the past year and a half, they came out once and patched, which took me over a month to get anyone to come out, it is still leaking and it looks like another month before I can get anyone out. Also ignore my calls and messages. I may have to pay another pool company to fix it and fix it right..which I am NOT happy about. I have to keep adding water from my well, to keep pump going, and that is NOT making me happy either.
Michael S.
Jun 13, 2017
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I'm giving them higher than I want right now I oh because the buying experience was pleasurable at the Concord office and Eric was very helpful at finding the right tub. Once caveat though is if you get the one that takes a 240 volt be prepared to pay around 2k for an electrical outlet if your panel is not anywhere near where your tub will go.
As for the Installers more can be desired. Eric promised us that they could poor a cement slab for us. We explained it was sloped and he says no problem except it was. When the installers arrived to pour the cement they said they couldn't do
As for the Installers more can be desired. Eric promised us that they could poor a cement slab for us. We explained it was sloped and he says no problem except it was. When the installers arrived to pour the cement they said they couldn't do
Karl B.
Mar 05, 2017
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I was very pleased with the overall experience. We have been scouting hot tubs for a while, and we were able to get a customized tub at a very fair price. Eric was very helpful at explaining our options and getting us exactly what we wanted for the price we wanted. We haven't had it delivers yet, but so far so good.
Tammy C.
Jul 18, 2016
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