Factory Direct Hot Tubs
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It is with great pleasure that we announce our newest line of luxury, hydrotherapy spas - ARTESIAN ELITE - designed with the utmost precision and care, the latest in technological advances and the most comfortable and intimate designs available on the market today. Create your own paradise with the most highly customizable spas in the industry.

Our top-of-the-line Island & Island Elite models provide you with the best hydrotherapy experience possible. The upgrade to the Island Spas Elite line includes the patented Variable Control System. Dynamic and efficient, these spas have aesthetic appeal and attractive features. Each moment that you enjoy in a South Seas Spa can improve your quality of life with hydrotherapy.

This age-old form of healing and stress relief is based on three simple principles: heat, buoyancy and water movement (hydro-massage). Hydrotherapy is an unparalleled method of relieving stress and stress-related conditions. It is committed to creating the industry's most innovative hot tub products.
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Factory Direct, Hot Tub Dealer in CT, buys overstock spas by the truck load, eliminating the middle-man, thus, passing on the savings to our customers. Factory Direct Hot Tubs has been in business for 14 years serving the Connecticut, New York, New Jersey, Massachusetts and Vermont areas. You can trust us with helping you pick out the right spa.
South Seas Spas in CT are built to the same world-class standards of quality for which Artesian Spas (May Manufacturing, LLC) is known the around the world. Whether you choose our Deluxe or Standard spa, you can be sure you will feel the mental and physical benefits of hydrotherapy as it washes away the stress of everyday living.
ARTESIAN ELITE features 5 spacious and elegantly designed spas, all equipped with our patented DIRECTFLOW Personal Control(R) System, allowing for a fully-customizable spa experience. ARTESIAN ELITE also highlights the latest in technological advances, enhancing the experience of every guest lucky enough to enjoy one of our hydrotherapy getaways.
Interested in an Island Spas dealer in CT? This generation of Island Spas embraces the handcrafted artistry and performance innovation that has defined Artesian Spas for the past decade. The expert craftsmanship and stunning design are not the only compelling aspects of the Island Spa. This spa line is built to deliver robust massage therapy.
Hot tubs designed for small homes and outdoor spaces, with a plug & play experience using a standard outlet. Garden Spas are built with an ideal combination of innovative engineering and artistry. Condo and town home owners are no longer excluded from owning a hot tub. Garden Spas are small hot tubs designed especially for use in smaller homes and tight spaces, indoors and out.
Reviews (9)
Christian Konzelmann
Christian Konzelmann
Jan 02, 2022
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Lance is a professional and very knowledgeable of the in and outs if hot tubes. We had to wait just as Lance said we would because of the lack of supply. Lance comes highly recommended. I bought my tub after my brother did the year before.
Akimi Nelken
Akimi Nelken
Dec 19, 2021
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We ordered our hot tub in July 2021 and were told it would arrive in mid-October. It is now mid-December and we still have not received it, with little to no communication from the company. Any time we have asked for an update, they tell us it will be here in about two weeks, but that obviously has not been true. While we understand there are supply chain issues going on, we are frustrated by the lack of communication and what feels like dishonest communication.
Christopher Mari
Christopher Mari
Apr 21, 2021
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We had a great spa purchasing experience with Factory Direct Hot Tubs. Even though the spa industry has seen unprecedented demand in the past 12 months due to the pandemic, Lance was able to source a great spa for us in a very timely manner. His pricing was fair and he did exactly what he said he was going to do. He delivered on time and removed our old spa in the same trip, with all the details cared for and our expectations fully met. A big thank you to Lance, Mike and the team at Factory Direct Hot Tubs, we love our new spa!!!
Jack Wolf
Jack Wolf
Aug 12, 2020
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We could not be happier with our recent hot tub purchase from Factory Direct. Lance (owner) is great, very knowledgeable, always accessible, even answers questions after delivery/setup and just wants his customers to be satisfied. The tub is high quality and the price was the best. We did a lot of research and are thrilled with our decision to go with Lance and Factory Direct. Highly recommended. Thank you!
C. J.
C. J.
Jan 13, 2020
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I rarely write reviews so that should say a lot about Lance from Factory Direct Hot Tubs. We knew exactly which make/model of hot tub we wanted after using it at a vacation rental several years. When we decided to purchase one for our home backyard, the only question was where to buy it from.
Price was most important, white glove service was less important for us. I believe Lance's lower overhead cost (i.e., no fancy showroom or expensive staff to read the product specifications to you) = savings in your pocket. Because of this, if you go with Lance, you'll need to make sure you have your own
Kathy Gauthier
Kathy Gauthier
Sep 21, 2019
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Amazing experience. Lance was awesome from the time that I called him to ask about his hot tubs. Ours was 20 yrs old and started leaking so we were in the market for a new one. I admit I was a bit skeptical when we went to the warehouse to look at what her had and ordered our custom one that morning. We took a chance and so glad we did! It came in the exact time frame that he promised and was delivered the next Day!! He stood by his product every step of the way. Mikey was awesome for delivery. Very professional and could not beat the price anywhere and trust me we did our research prior to going
Roger Reynolds
Roger Reynolds
Jun 13, 2019
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Just purchased a new spa from Factory Direct in December 2019. Hot tubs are absolutely top quality and rock bottom prices due to Artesian's business model of direct sales. Lance was very knowledgeable, patient and helpful. Definitely not a hard-sell or a hand-holder but he was always there when I needed him and quickly resolved any issues that came up. I couldn't be happier as the service was great and this was the same quality hot tub I could have gotten for twice the price. I've had the tub for a couple weeks now and couldn't be happier. Thanks Lance!
Richard Cleaver
Richard Cleaver
Nov 27, 2016
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Factory Direct Hot Tubs was great to work with and were very accommodating. Lance met us at his shop and spent over an hour with us going through every detail and expertly guiding us through the various features until we were comfortable with what we wanted. The delivery was equally as painless, getting the spa to where we wanted was not easy, but Lance and his crew were great and got the whole thing set and level. My wife and I have been enjoying our spa several times a week and it has been one of the best purchases we've made. Highly recommend Lance and Factory Direct.
Petey Petes
Petey Petes
Jul 13, 2015
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Lance and the Factory Direct Hot Tubs team provided a great deal on a South Seas spa. Delivery to a tricky spot in our back yard proved to be no trouble; our electrician found the layout and motors to his liking.
The tub itself works wonderfully. Two pumps work efficiently and we especially love the lounge seat in our 748L model. Lance answered my questions and this was an easy purchase; he beat a local competitor by some $800. I can't comment on any follow-up service since we have only had the tub since June 2015, but Lance resonded any time I had a question. Thank you, Factory Direct Hot Tubs