We feel variety is very important when shopping for a hot tub, whether it's size, shape or style, The Pool Spa Billiard Store has hot tubs to fit all your needs. Here at The Pool Spa Billiard Store we offer 8 brands of hot tubs, luxury models to simple plug and play units. The Pool Spa Billiard Store has all shapes, styles and sizes of BBQ's for the perfect outdoor kitchen.
Stainless Steel Gas Grills, side burners, stainless steel doors and drawers, outdoor refrigerators, to build your outdoor BBQ. We provide a variety of swim spas for athletes to casual swimmers. Enjoy the benefits of training in the comfort of your own home, like your own personal gym. We offer a large variety of swim spas and brands to fit any size, style, and budget.
Pool tables provide hours of entertainment for the entire family while adding a beautiful piece of furniture to your home. We offer and provide you with top quality beautiful pool tables using only the best building materials at a competitive price.
Stainless Steel Gas Grills, side burners, stainless steel doors and drawers, outdoor refrigerators, to build your outdoor BBQ. We provide a variety of swim spas for athletes to casual swimmers. Enjoy the benefits of training in the comfort of your own home, like your own personal gym. We offer a large variety of swim spas and brands to fit any size, style, and budget.
Pool tables provide hours of entertainment for the entire family while adding a beautiful piece of furniture to your home. We offer and provide you with top quality beautiful pool tables using only the best building materials at a competitive price.
Services
Pool Spa billiard Store has over 10 years of experience and has hundreds of satisfied customers throughout South Florida. Our dedication is providing you the best-built hot tubs and spas available. We carry over 100 models from four of the best hot tub manufacturers. From the purchasing through the delivery process, we are here to help you make your outdoor dreams come true.
We know how to repair all sort of hot tub issues and can get you back on track enjoying your hot tub. We service all the south Florida, from Boca Raton to Key West. You'll find our friendly, motivated and experienced office staff ready and trained to help answer, or get answers to many of your questions ranging from water chemistry issues to maintenance and service questions.
The right place for your backyard is The Pool Spa Billiard Store. We feel variety is very important when shopping for a hot tub, whether it's size, shape or style, The Pool Spa Billiard Store has hot tubs to fit all your needs. Here at The Pool Spa Billiard Store we offer 8 brands of hot tubs, luxury models to simple plug and play units.
Reviews (14)
Maricela C.
Sep 10, 2020
Report
I'm so mad my husband once again tried this place again. We like to give people the benefit of the doubt but you never win with them. I paid for solar wall lights for my above ground pool and it's been over a month and I still haven't received them. they think people are stupid or who knows what but they ended up given me lights for steps. Which my steps are crappy steps that I got from them and are not compatible with the step lights they gave me. What's get me mad is you pay so much money to get what you want and still didn't get any wall solar lights which is
Brenda R.
Jul 11, 2020
Report
If you are a new pool owner go somewhere else to get your pool because the customer service will leave you in tears. We bought a pool in April and have been struggling ever since. I think the pump and salt system is bad but none the less they do not help you to understand or trouble shoot. They are rude and just don't care after you are 8,000 in debt. Xavier the pool install guy is also awful. We have grass roots growing up through the bottom of our pool and nobody cares. I have to purchase a new pool liner now since there are big holes. He finally called me and said he would be at
Chey S.
May 26, 2020
Report
Cecile F.
Apr 03, 2020
Report
Raiza F.
May 26, 2019
Report
Cynth L.
May 22, 2019
Report
Edwin came by to give me a quote to fix a botched job by Discount Spa/Gary Sanders, Aspen spas. He had an excuse every week to put off doing the job. He was in the hospital. He cut his finger. He travelled. He was sick. His phone went out. His internet was out. He had the wrong email. He actually threatened us. In my opinion, he is a con, a liar and probably doesn't know what he's doing. don't use this guy or Aspen Spas, St. Louis, MO. or Gary Sanders, Discount Spa Coconut Creek, Fl.
if you look at public records in Miami dade county, you will see numerous evictions notices
if you look at public records in Miami dade county, you will see numerous evictions notices
Drago A.
Nov 02, 2018
Report
I purchased a spa from them a few years back. The spa now needs service. It's probably out of warranty and that's ok, no prob. I call to schedule an appointment and they promise a call back... they never do. I call them again, and they promise a call back again.... they never do. I call again and finally schedule an appointment and then they never show up for the actual appointment and they don't even bother to call to reschedule or anything. This is an extraordinarily poorly run business and I would strongly advise you to go elsewhere.
Robert R.
May 23, 2018
Report
Julio L.
Jan 24, 2018
Report
I have never experienced a level of poor customer service as I did here. Paid almost 5,000 for my unit and while still within warranty, the unit stopped working. It's been 4 months of lies, missed appointments, broken promises and I'm still left with a unit that has warranty yet haven't been able to enjoy it for 4 MONTHS! I've been in contact with the owner, store employees , technicians and even the factory direct. I've been bounced around for 4 months. Never have I felt so taken advantage of. This unfortunately is the downside to mom and pop or independent retailers.
Jack A.
Jan 02, 2018
Report
The absolute worst service of any company I have ever worked with. We have had several warranty issues with the spa. When we purchased the spa we were told it came with a 5 year warranty, with the first year having no service call fee. All this sounded great, however no one comes to fix anything. I have given up contacting them and am now call manufacturer. I would strongly recommend buying your spa from a more reputable dealer. This company is a disgrace and should be closed down
Rey G.
Sep 25, 2017
Report
Stay away from this place,
They are eager to sell but not to provide customer service after the fact.
I purchased a spa and grill island for $14,500.00 and had issues with both since day one (in 2016) and the issues are still there.
They are incompetent and aggressive, unprofessional and rude.
I have never been so disappointed in a store.
I would strongly recommend staying clear away from this store.
Do not trust them.
They are eager to sell but not to provide customer service after the fact.
I purchased a spa and grill island for $14,500.00 and had issues with both since day one (in 2016) and the issues are still there.
They are incompetent and aggressive, unprofessional and rude.
I have never been so disappointed in a store.
I would strongly recommend staying clear away from this store.
Do not trust them.
Stephanie M.
Feb 16, 2017
Report
Ami B.
Dec 27, 2016
Report
My husband and I went looking for pricing and information on hot tubs and I have to say that Edwin one of the owners is super knowledgeable, friendly, helpful and personable. They have great products, so great that's difficult to chose. Also, you're more then welcome to set up a date to try different hot tubs. Thanks Edwin for the experience can't wait to come back and buy our own!
Tina G.
Oct 31, 2015
Report
