Everybody wants the luxury of an exotic home spa or hot tub, but many don't believe that they can afford these amenities. At Aqua Living Stores, we believe that everyone should have access to these amazing spas and hot tubs for a price that makes sense. Take a virtual tour of one of our showrooms. With detailed information on each of the hot tubs, you will discover new features and what to look for when picking out your dream spa.
Take a virtual tour of our swim spa showroom. With detailed information on each model, you will see all the possibilities when chosing your exercise or swim spa. Add the luxury of a brand-new spa, or hot tub to your home today. Between our great prices, wholesale options, stellar customer service, and easy to navigate website, it's never been easier to get your hands on these products.
Take a virtual tour of our swim spa showroom. With detailed information on each model, you will see all the possibilities when chosing your exercise or swim spa. Add the luxury of a brand-new spa, or hot tub to your home today. Between our great prices, wholesale options, stellar customer service, and easy to navigate website, it's never been easier to get your hands on these products.
Services
Get the full power and performance of a 220V hot tub with a 115V Hudson Bay Spa. Experience true relaxation with the massaging power of many stainless jets, tranquil mood lighting, and beautiful build of a Hudson Bay spa. Spa sizes range from 2-6 people and are available with many optional accessories and upgrades such as extended warranties or factory installed Ozonators.
Browse the entire selection of Plug & Power Spas available on the market including the PP31, PP41, PP46, and PP53 Spas. Plug & Power Spas offer comparable or better jet pressure to those seen in traditional 220V spas on at least 2 seats by using Turbo Seat Technology. All of our Plug & Power Spas are available in Mahogany, Coastal Gray, and Mocha cabinet & stair color variations.
Improve the longevity and quality of your spa or hot tub experience with spa accessories available at Aqua Living Factory Outlets.
We carry a wide selection of pillows to make your spa more comfortable, safe and sturdy spa steps to make it easier to get in and out of your hot tub, spa filters to remove contaminants and keep your spa water clean, chemicals to keep your hot tub water pure of bacteria and viruses, and hardware such as handrails and spa covers to improve the functionality of your hot tub.
We carry a wide selection of pillows to make your spa more comfortable, safe and sturdy spa steps to make it easier to get in and out of your hot tub, spa filters to remove contaminants and keep your spa water clean, chemicals to keep your hot tub water pure of bacteria and viruses, and hardware such as handrails and spa covers to improve the functionality of your hot tub.
Hot tub covers are a necessity for any new spa or hot tub. After all, your hot tub is a big investment, emotionally and financially. Not only is your hot tub a source of relaxation but also can became an oasis and source of family fun in your backyard. You'll want your spa to last for years, which means protecting it from the elements and maintaining it.
Reviews (23)
Jaime G.
Jan 17, 2022
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I am so sorry I did not read the reviews first before ordering my hot tub. The communication from the Sayreville office is so bad I call with no answer and no room on the voicemail, also no response in my emails I have sent so many. I even got charged for my first payment and I still have not received my hot tub luck the other offices answer and took care of that but Buddy is the worst in communication. my hot tub is 2 months late. I called from my job and buddy answered finally after 20 calls and just for him to tell me he didn't get the delivery slip if my hot tub is on the truck and that was
Denise O.
Dec 26, 2021
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All I can say is I wished I had not purchased after reading the reviews! 12 months after purchase the tub stopped working. We don't know why bc the company will not even service due to no warranty now. We are stuck with trying to find service fr it and it seems no one will service it in our area. I spent hours calling every company near us. So we have a brand new tub the does not work. The sales person actually talked me out of cancelling our order due to reviews.... I'm an idiot! I hope that anyone reads this does not make the same mistake as I did. I will be contacting the BBB. My only
Josh T.
Nov 08, 2021
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I'm lighting this company up on every review board I can find... something I never thought I would make time for.
Believe all of the reviews below and notice the common theme... Jeff sucks at his job and is not a good person. He's also very unorganized. And did I mention he sucks at his job and at life?
Yes - Jeff gave me a time frame for receiving my hot tub when I bought it back in April, and that time frame was very different than when I received it in August. Along the way as he changed the time frame, he told me "I haven't told anyone it would be X weeks since last year
Believe all of the reviews below and notice the common theme... Jeff sucks at his job and is not a good person. He's also very unorganized. And did I mention he sucks at his job and at life?
Yes - Jeff gave me a time frame for receiving my hot tub when I bought it back in April, and that time frame was very different than when I received it in August. Along the way as he changed the time frame, he told me "I haven't told anyone it would be X weeks since last year
Laura K.
Nov 05, 2021
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I bought a Hudson Bay SPA and it was delivered damaged. There was a huge hole in the side panel. I called support and was told I would have the new panel in 4 weeks.. I called them in August and I still have no panel. I have emailed them several times and they keep saying it will be delivered shortly but them nothing comes.. I will never buy a spa from them and do not recommend anyone else does either
Raymond H.
Nov 03, 2021
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Karol S.
Oct 18, 2021
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UPDATE: Received a response from Todd the owner extending his apologies for my inconvenience. Just to understand the depth of my anger. I spent $7579.91 paid in full Jan 30, 2021 for my Spa that was supposed to have GREY exterior and GREY cover. When its delivered its BROWN and Jeff calls me a The LIAR and tries to tell me I didn't order Grey. Yet he remembers telling me he could get me a grey cover. Then he LIES on the replacement form when he was told by his supervisor to order grey panels and a grey cover. He LIED and said they were damaged on delivery, they were not they were ordered
Maddie D.
Oct 08, 2021
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Well I just read all the reviews for this place and I cannot say I'm surprised. Here is my story anyways.
Ordered a hot tub in may and was told it would take 2-3 months. I understand it's a pandemic and things take longer than usual, but this store and their costumer service is horrible. We still have not received our jacuzzi it has now been 6 months. Whenever I call, I either get hung up on because they are too busy, or they answer and tell me it will arrive next week, which of course, it does not. They have told me almost 10 times it will be here next week over these past six months
Ordered a hot tub in may and was told it would take 2-3 months. I understand it's a pandemic and things take longer than usual, but this store and their costumer service is horrible. We still have not received our jacuzzi it has now been 6 months. Whenever I call, I either get hung up on because they are too busy, or they answer and tell me it will arrive next week, which of course, it does not. They have told me almost 10 times it will be here next week over these past six months
Kimberly T.
Sep 19, 2021
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Matt S.
Mar 13, 2021
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Came here today and there was a sign that said, in a meeting, back at 1:40. At 2:10 we left. Went to lunch, called to see if they were open, no answer of course. Came back at 3:45, sign off but doors locked. Well before closing time. How incredibly rude. As we sat the first time waiting 40 minutes, read the reviews. Not very flattering for this business. I bet Jeff was the one working today (clearly not working) hence the poor business management. We won't be back.
Sean B.
Mar 07, 2021
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Can you give zero stars? Don't even slightly expect any response or service from Jeff. Ain't happening. My tub was leaking from underneath on the first day. Literally dripping into the electrical connectors. Multiple attempts to get help on my part. I even sent a video of the dripping. No service or response other than "Let me check on the service request and I will get back with you." Two months later, still not one word. So, in conclusion, even if there is chance of being electrocuted, you're not getting any help. Hopefully they're insured bc it's going
Christina J.
Jan 23, 2021
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RUN - Run as fast as you can away from this business. We purchased our hot tub on September 4, 2020 after confirming multiple times that delivery would be in to the back yard. Jeff, the only employee, gave us an anticipated arrival of Thanksgiving for the hot tub but told us it would likely be sooner.
The week of Thanksgiving we called Jeff to get a status update and was told it would be another week and a half. 2 weeks later, we called Jeff and was told it would be another week and a half.
Today is January 22, 2021 - we don't have a hot tub. I had to work directly with the factory to get
The week of Thanksgiving we called Jeff to get a status update and was told it would be another week and a half. 2 weeks later, we called Jeff and was told it would be another week and a half.
Today is January 22, 2021 - we don't have a hot tub. I had to work directly with the factory to get
Kyle Gaugler
Jan 08, 2021
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What a great hot tub for a great price! I couldn’t be more happy with it! I highly recommend adding the chlorine generator! It is well worth the money. I use very little chlorine and it doesn’t irritate our eyes. The water is always crystal clear. I can’t say enough about how happy I am with this hot tub! We love it!
Todd & Lainie Keller
Nov 06, 2020
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Had a great experience with both the sales rep, Buddy and the delivery person, Pete on getting my Catalina 8 ft x 8 ft hot tub. They were both very professional and educated my family on the do’s and don’ts in getting the hot tub purchased and set up in a timely fashion. Thanks again Buddy and Pete.
Jennifer Kokell
Nov 03, 2020
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My husband ordered a hot tub from you in the middle of may, the order was finalized on June 2nd 2020. My husband and I have been trying to get an invoice number, a confirmation number or an order number and it’s been to no avail. We have tried tirelessly to contact our agent and Aqua living factory outlets to find out where our hot tub is and when it will be delivered. Our final invoice had stated 6-8 weeks; again with no invoice number or reference number to be able to check on the status of our hot tub. It has been almost 12 weeks at this point and we can not get anyone on the phone to tell
Ron G.
Aug 10, 2020
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This was the worst experience I have ever had they miss inform me they didn't process my order. Never responded to my emails and phone calls and made me wait six weeks just to tell me that my order has not been started and that it would be another eight weeks. Never did I receive an apology and instead just excuses and blame I ended up not buying a hot tub and ultimately was able to get my deposit back but it truly ruined several holidays my plans and my willingness to ever make such a purchase online. I am in the retail industry and this would never ever be allowed by any other company and
Henry W.
Jun 23, 2020
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I would not recommend purchasing anything from this company or spa dealer directly as the customer service is very poor and they lie about delivery dates. I paid cash up front and was told one month for delivery. It is now being a month and a half and they still are expecting another month for my delivery. I tried to contact the factor direct but was told to contact my sales rep Jeff. While he was friendly it appears he has little to no control on the process and would not recommend them or the company for anyone who wants a spa. Its better to pay the extra few hundred dollars and get your product
Nicole H.
May 29, 2020
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We got our approval for a hot tub, planned on paying part in cash but cannot get Jeff to place our order or take our calls! Never heard of a salesman not attempting to make a sale! If we are having this much trouble making a purchase, seems it will be even worse once they have our money! Save yourself a headache and shop elsewhere or maybe this post will encourage Jeff to answer the phone and make a sale!
Daniel Figliolino
Nov 15, 2019
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Kristin A.
Oct 17, 2019
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Jeff was fantastic to work with. We came in a few months back to get some information and he was more than helpful and friendly. We decided to come back and purchase one of the plug n power spas. Jeff remembered us, asked how are business and children were doing and answered any and all questions we had. He is not pushy, gives you honest answers/feedback, and gives you a complete process of what the steps will be to receive the spa. So far so good, and we're thrilled to have found a trustworthy business to give our business to. Thumbs up so far for sure!
Kerry Capurso
Oct 02, 2019
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I bought a spa last year from Aqua Living Factory Outlets Sayreville. I love the Spa. The Spa works great and the quality of the spa is excellent. I have it in my yard and use it all the time. It’s easy to maintain.
The customer service I received has been excellent!! I highly recommend buying a spa here if you are looking to buy one. There was absolutely no pressure put me on me to buy a spa while I was just looking and getting information and prices. After, shopping around I decided to buy from Aqua Living Factory Outlets. They were very helpful in helping me pick out the right sis for me
The customer service I received has been excellent!! I highly recommend buying a spa here if you are looking to buy one. There was absolutely no pressure put me on me to buy a spa while I was just looking and getting information and prices. After, shopping around I decided to buy from Aqua Living Factory Outlets. They were very helpful in helping me pick out the right sis for me
Barry Eisenberg
Aug 03, 2019
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My wife and I purchased a Catalina spa one year ago from Aqua Living in Sayreville, NJ and have been most pleased. The quality, pricing, and responsiveness from the company can't be beat. Buddy DiGuglielmo, the manager, helped us select a spa that was most suited to our needs. His explanations about the benefits of the various models and options were thorough and informative. He has always been available for questions and follow up. Comparable spas from other companies can be as much as 25% more costly. This is not because they are a better quality, but because Aqua Living's business model avoids
Burt R.
Jul 22, 2019
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Golder Mullet
Aug 14, 2018
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I researched buying a hot tub for what seemed like forever I finally decided Aqua Living Outlets had the best deal. Buddy was very knowledgeable and professional answered all of our questions, the features water massage jets. Led light, comfortable seating and so much more. The price cannot be beat will definitely recommend this company to everyone we know
