See why contractors have the 2nd most consumer complaints & how to avoid being one of the statistics. Homeowners don't remodel often and can't be expected to know all of these vital questions. If a contractor you are considering doesn't use this software, you will want to remove them from consideration.
We provide the pros & cons of all your main flooring options to figure out which flooring material is best for your needs. Cabinets can be complicated and it is easy to be fooled by subpar cabinets that you will not be happy with later on. Many of the contractor nightmares are created because companies don't utilize to the Design-Build model.
Learn the differences here. We require all homeowners follow our process because it ensures you get the best remodel experience possible. Whether we work together or not, we have resources to help you through the entire remodel process. Whether we work together or not, we have resources to help homeowners through the entire remodel process.
We provide the pros & cons of all your main flooring options to figure out which flooring material is best for your needs. Cabinets can be complicated and it is easy to be fooled by subpar cabinets that you will not be happy with later on. Many of the contractor nightmares are created because companies don't utilize to the Design-Build model.
Learn the differences here. We require all homeowners follow our process because it ensures you get the best remodel experience possible. Whether we work together or not, we have resources to help you through the entire remodel process. Whether we work together or not, we have resources to help homeowners through the entire remodel process.
Services
Like most people, you want to live in a home you love and also enjoy entertaining friends, family, and neighbors. Working with a remodeling contractor can be frustrating because they show up late, increase the pricing after the project starts, or make a mess of your home, all of which creates unnecessary stress.
That's just a few of the contractor nightmares we had in the first 3 years of owning that home. There's more issues we had, but in the interest of time. I can't tell you how much stress these contractors gave me throughout the whole process. It affected my wife and even threatened the safety of my children multiple times.
Remodeling can be a confusing ordeal and homeowners shouldn't be expected to understand everything. A good remodeling company should hold your hand through the process, listen to what you want, educate you on what is involved, and create your dream space with great attention to detail. We have found the homeowners that take the time to study remodel resources, tend to have much less issues than those that do not.
The #1 offender is car dealerships which have much more transactions than contractors, so per transaction contractors have more complaints than used car dealerships! I don't know of any other industry where it's easier for a business to raise the price on a homeowner than remodeling. Remodeling is already intimidating for homeowners without having more contractor nightmares to deal with.
Homeowners don't remodel often and shouldn't be expected to know what to ask besides how much and how long will the project take. We have found there are 4 main stages in the process, so we broke down the questions specific to each stage to make it easier for homeowners. If you would like, we can email a template of these questions you can quickly copy and paste to easily send to other contractors.
Reviews (18)
Sanya B.
Aug 23, 2021
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We did a complete remodel of our master bathroom and I cannot say enough positive things about our experience working with Phoenix Home Remodeling! Starting with the initial design phase and ending with a very timely and professionally executed project plan. If you're looking for a contractor who is 100% committed to customer service, and doing what they said they will do, you don't need to look any further! Exemplary project management, regular communication, and fantastic workmanship.
Kate G.
May 31, 2021
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After working with Jeremy and his team on my master bath remodel, I can honestly say I wouldn't look elsewhere for future projects. Every person we worked with throughout the process was 100% professional and a pleasure to work with. The initial estimates were extremely detailed and we knew exactly what to expect, which made our first big remodel much less intimidating. The Project Manager had great attention to detail, made helpful suggestions, and ensured that everything was completed on time. The designer was super helpful and didn't blink an eye when I made some off-the-wall changes
Joseph M.
Feb 07, 2021
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If you are looking for an dependable, affordable, and quality-driven remodeling company for your home, you can't go wrong with Phoenix Home Remodeling. Jeremy, Ben, and Mark (and Garren and Aaron) pay special attention to all details and strive to make sure the customer is happy with the end product. For almost seven weeks PHR was in our home transforming our two old and dated bathrooms into modern and stylish bathrooms. We couldn't be happier with the results. Thanks, PHR! We'll use your services again!
Darren B.
Nov 06, 2020
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We recently remodeled our master bathroom with Phoenix Home Remodeling. After having at least six other companies come through and give us a bid, we never felt comfortable. Then we met with Phoenix Home Remodeling. They were upfront, honest, and able to answer our questions. We decided to move ahead with Phoenix Home Remodeling for the project. Then entire process was fantastic. We were able to diagram out every single thing we wanted, and they made it happen. We had good dialouge throughout. Every one of their employees was very pleasant, on time every day, and worked with us around our
Mary T.
Oct 22, 2020
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A big thank you to Mark, Ben and Jeremy with Phoenix Home Remodeling!! They did an AMAZING job with our SECOND remodel on our home! Our first remodel was our master and guest bathrooms and our complete flooring on our second level. This time they did a complete remodel on our family room wall/TV niche.
Once again their level of service, commitment, timely completion and perfection of work done was above and beyond. They make any remodel as easy as possible. They communicate each and every step and follow through with precision. Thank you again!!!!
We HIGHLY recommend Phoenix Home Remodeling
Once again their level of service, commitment, timely completion and perfection of work done was above and beyond. They make any remodel as easy as possible. They communicate each and every step and follow through with precision. Thank you again!!!!
We HIGHLY recommend Phoenix Home Remodeling
Devon M.
Aug 19, 2020
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I highly recommend PHR for your home remodeling needs! You start off the process with Jeremy, who walks you through the step by steps of how they operate and makes sure that PHR and you are compatible (making sure the job scope fits their abilities/size). It's a very detailed approach and is very informative, regardless if you stick with them for the project or not. Once we signed the contract to start work, we met with Jason, who is PHR's interior designer, who helped us pick out materials and the layout of our office based on an image we had found on the internet. After that was settled
Donna W.
Apr 22, 2020
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Most people love their house after a renovation, but not so many can say they loved the process....I did!
This company holds itself to such a high standard of workmanship and communication, it exceeded all my expectations. I am a perfectionist, but so are they.
They love their work. They explain processes, show up on time, guide you when needed, answer calls and concerns immediately. The finished product is amazing.
At the end of the process we felt like family!
What more can I say?
--D.W.
This company holds itself to such a high standard of workmanship and communication, it exceeded all my expectations. I am a perfectionist, but so are they.
They love their work. They explain processes, show up on time, guide you when needed, answer calls and concerns immediately. The finished product is amazing.
At the end of the process we felt like family!
What more can I say?
--D.W.
Rhet A.
Dec 19, 2019
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Phx Home Remodeling is great. You hear nightmares all the time about contractors that don't follow through, do poor work, and can be very difficult with whom to work. These guys were excellent on every front. They were always on time, very considerate, easy to work with when you run into issues, and outstanding quality. It is so nice to find a group like this in a very hit or miss industry.
Debbie S.
Dec 04, 2019
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I had the wonderful experience of doing a 3 bathroom remodel with Phoenix Home Remodel in the fall of 2019. The entire team was extremely professional, easy to communicate with, reasonably priced and fabulous to work with. From the initial meeting with Jeremy to the final walk through, they made the entire process easy and manageable. Loved the app to track the whole process, loved when Mark was able to explain my vision to plumbers, glass, tile and the many other trades that we were working with. If you are ready to remodel, give them a call.
Amy S.
Nov 30, 2019
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Phoenix Home Remodeling far exceeded our expectations! We remodeled our master math and partial remodel of two other bathrooms. The process was so smooth and the entire team made something that can be very stressful into a project that was enjoyable. I appreciated the collaboration and communication throughout the entire project from start to finish. Jeremy, Ben, and Mark are absolutely amazing and we will definitely work with them again on our next project! They by far are the best of the best.
Fernando D.
Sep 19, 2019
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We have worked with Phoenix Home Remodeling on a few jobs recently and are really impressed by their renovation work.
I've seen their bathroom remodels, kitchen remodels and other interior remodel work. Their attention to detail on these renos is fantastic.
I've never seen such organized contractors in Phoenix when it comes to their technology, scheduling, and processes.
If you need a good home remodel contractor in Arizona, Phoenix Home Remodeling is amazing.
I've seen their bathroom remodels, kitchen remodels and other interior remodel work. Their attention to detail on these renos is fantastic.
I've never seen such organized contractors in Phoenix when it comes to their technology, scheduling, and processes.
If you need a good home remodel contractor in Arizona, Phoenix Home Remodeling is amazing.
Chris F.
Sep 02, 2019
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My wife and I are extremely happy with how everything turned out! We had a entire bathroom remodeled, part of our kitchen updated, and had tile installed in majority of our home. I can’t say enough good things about Phoenix Home Remodeling, they communicated well, met all deadlines, and worked around our schedule.
Daniel Orozco
Aug 21, 2019
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We had a kitchen remodel in our Gilbert home and we’re so happy with how it turned out. Phoenix Home Remodeling had great communication, easy to work with and the remodel turned out beautiful.
I know how home renovations can be iffy but they were very professional and great at answering our questions and explaining next steps. thank you for the best kitchen remodel!
I know how home renovations can be iffy but they were very professional and great at answering our questions and explaining next steps. thank you for the best kitchen remodel!
South Mountain Window Cleaning
Aug 05, 2019
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Kimberly C.
Jul 21, 2019
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This was my first experience with a remodel. Phoenix Home Remodeling redid both of my bathrooms and they look amazing!! Great attention to detail, reasonable prices, and they finished within the estimated timeframe. Jeremy and Mark were so easy to reach with questions and they responded very quickly, usually within the hour. I don't think you could find a more organized remodeling company! Thank you!!
Benjamin A.
Nov 16, 2018
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I don't have a ton of experience with remodels (this was our first) but I can't imagine the process being any smoother. The Phoenix Home Remodeling team is a well oiled machine. They kept our fairly substantial remodel (flooring, 3 bathrooms, Kitchen, Paint and more) on time and on budget. Even after we added a large amount of scope to the project (decided to do all 3 bathrooms) they still finished the project within a week of their original estimate.
The quality was outstanding, but their communication was even better. I text Ben (PM) regularly through the process and they always kept
The quality was outstanding, but their communication was even better. I text Ben (PM) regularly through the process and they always kept
Ian C.
Sep 15, 2018
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We contracted with Phoenix Home Remodeling to renovate our three bathrooms and they did a fantastic job. Great communication, the project plan kept at least one bathroom functional throughout, absolutely zero corner cutting, great attention to detail, and very clean work. Mark, Ben and Jeremy are responsive, helpful, skilled and easy to work with. Their level of craftsmanship is something that every contractor should aspire to.
Absolutely recommend!
Absolutely recommend!
Felipe M.
Jun 24, 2018
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Just did my final walk through this morning on a rehab in Sun Lakes, AZ. Phoenix Home Remodeling did all of the heavy lifting on this project. It's only my second project and these guys made it a nice and easy experience. I'll def be calling them for the next one......hopefully they'll still have time for us little guys! Here's a peak at my favorite before and afters of the project.
