Stove & Fireplace Showroom
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Stove and Fireplace Showroom located in Forest Lake, MN is just thirty minutes north of the Minneapolis and St Paul metro area. We offer a wide range of gas and wood burning freestanding stoves, inserts, or built-in fireplaces from our high-quality manufacturers. We also offer a wide range of products to help you finish and beautify your fireplace or stove.

Stove and Fireplace Showroom has the expertise, products, and installation services available to help you meet both your indoor and outdoor fireplace needs. Stove and Fireplace Showroom has a diverse selection of fireplace related services as well. Specializing in all types of fireplace sales, installation and service in Minneapolis/St Paul, Minnesota and surrounding areas.
Reviews (8)
Debbie Appleby
Debbie Appleby
Jan 06, 2022
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Really great service! They are working short like everyone. Trying to take care of every customer. Not so quick to return calls but when they do they will make sure your needs are.
Jon Moga
Jon Moga
Sep 15, 2021
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Worst customer service ever! Couldn’t ask questions without attitude in return. Just plain rude!
The store smelled like an ashtray. It looked like the floors had never been cleaned.
Never will I go there again!
Bradley Swenson
Bradley Swenson
Apr 30, 2021
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I called numberous times and no answer. I left a message and no call back. I stopped into store and the owner had no interest. I'm trying to support a local business, but I would suggest going elsewhere.
Larry Roberts
Larry Roberts
Dec 14, 2020
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I called with a model number looking for a blower for my fireplace. The lady who answered the phone had no interest in my model number, she just said “yes, I have lots of squirrel cage motors here,” So, I drove on out, and guess what? She didn’t have my fan and only had two other types, one of which looked used. She didn’t really seem to care that she made me drive all the way over there, nor did she seem to care about anything except sitting back down. Never again will I go to this store. I should have looked at the other folks reviews who said their customer service is terrible.
Michael Heiderscheid
Michael Heiderscheid
Jun 28, 2020
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This was not an easy install and they did it without a gripe. Personable and a pleasure to do business with. Thank you for the great service
Kathi Gilman
Kathi Gilman
Oct 15, 2019
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Paid for full service which should have included a cleaning but was not done.
Very hard to reach by phone - calls go to answering machine most of the time.
John T.
John T.
Aug 18, 2018
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Amazing or a coincidence that I would have an experience similar to one from a reviewer from 5 years ago.
I needed a part for a fireplace insert that was discontinued . By emailing with the manufacturer in Canada I did find that the one part I needed was universal for the current models. Unfortunately I didn't get a part number. The rep did give me the closest retailer - Stove and Fireplace. I called from Wisconsin and got a lady on the phone who was rude, condescending, and said that without a part number she couldn't help me and that the store was full of customers. My expectation was 1) She
Rj
Rj
Sep 10, 2013
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WOW. TERRIBLE, DISRESPECTFUL, CONDISENDING SERVICE IN STORE. I called the store at 1045am on a Tuesday Morning and was directed to voicemail. I left a detailed message. 430pm rolled around and still no call back. I live just a few miles from this address and was looking forward to keeping my money for multiple fireplaces installed in my new home locally, and service an existing fireplace in my home as well. So I walked into the store and was greeted by a female employee named Cicilly (not sure on the spelling..Sicily) So I asked if she had heard my message? She stated "no I have really busy" and