AllStar Appliance Repair
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AllStar Appliance Repair
With over 10 years of experience in the Baltimore and surrounding area, AllStar Appliance Repair has been providing repairs, installations and maintenance, while providing in-home, same day repairs for most of the major brands. Our commercial services include working directly with landlords on large apartment complex and retail businesses with their appliance repairs.

AllStar makes sure all of your popsicles and ice cream stay cold in hot Baltimore summers! We provide excellent service to our clients by remaining up to date on all dishwasher issues, regardless of make and model. Our business model is built around customer service and we take pride in knowing you will come back to us for repeat business.
Services
All of us depend significantly on our home appliances. Our goal is to assist the people of Baltimore and the surrounding area with their appliance repair needs. With over 10 years of experience, AllStar Appliance Repair has been providing repairs, installations and maintenance, while providing in-home, same day repairs for most of the major brands.
At AllStar Appliance Repair, we not only specialize in repair and maintenance of residential appliances, we strive to build a last relationship through quality customer service. All of our technician's are factory trained professionals and are experienced working on all major makes and models of home appliances.
Reviews (21)
Christopher Michael Poole
Christopher Michael Poole
Dec 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I wish I could give this company more than 5 stars! Incredibly quick response to my email about my broken oven, incredibly friendly technician, incredibly quick service! I would absolutely recommend All-Star to anyone! Thanks again!!
Service: Repair stove / cooktop / oven
Brittany E.
Brittany E.
Dec 04, 2021
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I got scammed out of 244.36 by Eric in 2019. Yes like everyone else he diagnosis the problem and says its an easy fix. I should have known it would not be as simple when he failed to get back in contact with me the first time I called to check on the arrival of the parts for my oven. When he finally came back he couldn't do the work on his own and said he would be back with assistance. 2 years later never heard from him again. At the time I just gave up because I didnt want to have to pay the remaining half for his shoddy service. Now attempting to have someone I trust to fix my oven and guess
Jim Stark
Jim Stark
Nov 24, 2021
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My dishwasher is really tightly fit into the cabinets, I would never have been able to get it out without their help. It took some work, but he got it out, installed the replacement part and got it back in.
I am 100% satisfied, will definitely be choosing them for any future repairs.
Kendra
Kendra
Nov 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Eric is phenomenal! He gets the job done with mastery and expertise unparalleled in the land of appliances. I feel so fortunate to have found ALL STAR APPLIANCE, and I highly highly recommend anyone with any appliance to call ALL STAR APPLIANCE.
Services: Repair dryer, Repair refrigerator / freezer, Repair stove / cooktop, Repair washer, Repair stove / cooktop / oven
Yunfeng Du
Yunfeng Du
Nov 06, 2021
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Eric helped me to fix my dryer heating problem,he said control board is bad, then give me a link to order the parts, then come back to help me to installed it. but my dashboard is blank after he installed the new control board. wrong parts? he promise to contact company to solve this issue, but till now 3 weeks already no respond ,now matter i called him and text message,he did not respond to me.i really get tired for that. i spent $430 total parts and labor, i should buy new one. irresponsible!!!!!!!!!!
update: Eric came to my house to fix the issue after i contacted him,so now dryer is working
Melinda Woodruff
Melinda Woodruff
Oct 16, 2021
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I reached out to GE to have my café range repaired I was told that it would be at least two weeks before somebody could come out. That’s when I decided to call All-Star. I was pleasantly surprised when they told me they could come out the next day. They were friendly, honest, on time, and got the job done. I’m so grateful and I will definitely use them again should the need arise.
Raven T.
Raven T.
Sep 07, 2021
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I should have come here first . . . Had an appointment scheduled for Friday (mind you its Tuesday and my fridge stopped working). Aside from the lack of urgency it was a no call no show.
Carly Grossman
Carly Grossman
Sep 03, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Their service was excellent. Eric came and looked at my dryer and knew exactly how to repair it. It’s was so fast, he made it look so easy. I was impressed by the service and had to give him 5 stars. Will most definitely recommend and use again. Awesome appliance repair service.
Service: Repair dryer
Pitt ByBlood
Pitt ByBlood
Jul 25, 2021
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The repairman Eric was prompt and apparently very knowledgeable about my refrigerator. He diagnosed my problem and explained it to me in layman's terms. His explanation of the repair process was reasonable and satisfying. He gave me different options as far as price and time frame. The best thing is He worked hard to get the repair done even quicker than expected. This was my first time using this company but it won't be my last. They also have a cool slogan...."Making appliances great again!"
Kaysi Kennedy
Kaysi Kennedy
Jun 25, 2021
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Eric was amazing!! I called on a Thursday and he was at my house the next morning. I do A LOT of laundry and I didn't want to wait until the next week. He was so accommodating and professional. If you have any issues with your major appliances, All-Star Appliance Repair is the business to call! I would give more than five stars if I could. I will call/recommend him for any appliance issues in the future!!
Amy W.
Amy W.
Jun 22, 2021
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My story is the same as everyone else's. I don't even need to detail it. I got duped by using him years ago because I got a satisfactory resolve. So I called recently when my Samsung monster fridge decided to have random issues.
He comes he diagnoses , has me order parts, takes money and then makes every excuse for missing appointments .wastes time by multiple visits where nothing happens. We ended up never fixing the problems and missing work and $$$.
I was gonna put his face on a milk carton because this fool went missing.
He ghosts like a "dad who went out for a pack of
Dave C.
Dave C.
Apr 20, 2021
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We found Eric and Allstar from another app, where his reviews are great. I can't speak to the experiences others have below, but with us he was timely, professional, thorough, and saved us some money when he could easily made more money by encouraging us to repair our dying fridge rather than replace.
Emily T.
Emily T.
Jan 29, 2021
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Update -- Eric was taken to court and had to pay a hefty fine for all the people he swindled... STILL DO NOT USE
Halley T.
Halley T.
Oct 29, 2020
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This guy is truly a psycho. We have the same story as others, but in his excuse making via text Eric went so far as to try to tell us he'd been depressed and he was starting meds... To try to gain our sympathy for his scammy behavior, all the while doing this to hundreds of other people. Straight up thief.

https://www.wmar2news.com/matterformallory/baltimore-co-appliance-repair-company-facing-charges
Kelly N.
Kelly N.
Oct 18, 2019
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I've used Eric three time. Once to repair my washing machine and twice to repair my fridge.

The refrigerator required multiple attempts to fix. Eric came back until it was fixed.
Brenda K.
Brenda K.
Oct 14, 2019
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Attempted to fix. Damaged unit further washer started smoking and leaking water. Caused water damage to ceiling/floor below. Would not respond to coming back to repair unit.
AVOID USING AT ALL COST
Terry R.
Terry R.
Jun 02, 2019
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I called for service on a Samsung refrigerator where the freezer was icing up in a rental property. They quickly went out, told me I needed a part and within a few days said the repair was complete. I paid $306 for the repair. They said they left the breaker off because the ice was still defrosting. When I went back I flipped the breaker on. I checked a few days later and the freezer had the same issue that it did before.
I took photos and texted them to tell them about the issue. They said they went back and had to order an additional part. About a week after that I texted them and they
Dan G.
Dan G.
May 10, 2019
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Second time I have used All-Star. The first time was a few years ago, when he replaced a sub-board in my oven control panel. Fast and professional over 2 visits to get the problem resolved.
Today, the belt in the dryer at my rental property broke. Called All-Star and Eric replied in 10 minutes by text and was on-site and had the problem resolved in under 4 hours from the time I emailed him. Would recommend again!
Brian D.
Brian D.
Mar 14, 2019
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Eric came quickly the first time I called. He charged me $200+ to replace my ice maker and it didn't work. After about 8 calls, 30 text messages, and 5 no-shows I give up. I'm so sad I didn't read more reviews before trying -- I have no idea how they have 4.1 on google. Avoid AllStar at all costs. Also, I really should have read reviews instead of trusting google's average. Check out their BBB review -- https://www.bbb.org/us/md/baltimore/profile/small-appliance-services/all-star-appliance-repair-0011-90206887/details#Pattern-of-Complaints
Jon W.
Jon W.
Nov 21, 2018
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Very poor experience. The technician missed the 3-hour appointment window, making me miss a full day of work. When he finally did arrive, I was told that my dryer wasn't heating because the exhaust must be clogged. He didn't actually verify this himself, telling me that he couldn't do so because he wasn't "HVAC certified". He insisted this could be the only problem, and that he sees it all the time. After he left, I took the exhaust tube apart myself and found it wasn't clogged at all. Removing the modest amount of lint did nothing to fix the problem.

So basically
Matt S.
Matt S.
Aug 15, 2018
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Update 10/17/18 at 3pmEST

"Positive Resolution with All-Star Appliance repair.

Very happy to report that Eric Solomon (owner) has 100% resolved this issue
1) returned outstanding monies IN FULL
2) was willing to personally visit my house to apologize and to assist with a new dryer repair issue
3) very graciously has assisted to resolve the original repair issue (icemaker) and has personally guided me through the necessary steps to get parts/re-install

I am 100% satisfied with his effort to amicably resolve our case and extremely pleased with how he handled my discontent.

I have offered