A Cozy Fireplace
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A Cozy Fireplace
Vented or vent free, let our experts at A Cozy Fireplace recommend the right set for your home. A Cozy Fireplace is a distributor for Design Specialties, David Kimberly, Portand Willamette, Residential Retreat and Stoll. Gas and Wood stoves by Avalon, Fireplace Xtrordinair, Hearthstone, Lopi, Pacific Energy and Vermont Castings. At A Cozy Fireplace we sell and install the hearth products from the industry's leading manufacturer's of quality fireplace, wood stove, gas grill, glass door and gas logs for your home.

All our stores display and sell a wide and varying selection of wood fireplaces, gas direct vents, wood and gas inserts, fireplace tool sets, screens, log baskets and other decorative items for A Cozy Fireplace, by which you and your family can enjoy and feel warm and comfortable.From traditional to modern or European contemporary, we can help with everything from installing the fireplace you always wanted to refacing you existing fireplace.
Services
What was the impetus for starting this business? My husband has been in the industry for over 30 years. He has worked for other dealers. And as you know, working for other dealers, you feel you can do it a lot better on your own. You want to do better. You want to address your customer's needs. You want to provide them with the customer service.
A Cozy Fireplace with showrooms located in Naperville, Crest Hill and New Lenox is always on the lookout for quality new team members. By agreeing to our terms, I certify that all of the information contained in this application is true and complete.
If you are looking to beautify your home with the natural beauty of stone, contact the professionals at A Cozy Fireplace to make those visions a reality. Full-Face, Shelf, Wall Cabinets and more, A Cozy Fireplace will assist with your new mantel. Redefine one or many of your favorite spaces with a gorgeous electric fireplace.
Broilmaster offers more cooking configurations than your kitchen stove - including searing, grilling, broiling, smoking, slow roasting, indirect cooking, and even baking. Add a side burner and you can also count saute, boil, deep fry, simmer and reduction among your culinary vocabulary. Join the A Cozy Fireplace Email Club and receive Special Offers exclusive to club members.
How do I know if I need an insert or a fireplace? If you already have a brick or stone fireplace, or a factory-built fireplace, and you want to convert it to gas, then the most cost effective solution is an insert. If you are remodeling a part of your home that never had any kind of built-in structure, then you need a direct vent fireplace that does not require an existing opening or chimney.
Reviews (21)
Tom H.
Tom H.
Dec 10, 2021
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Called today to shop for 2 new fireplaces they answered the phone and made it very clear they were too busy for my business and couldn't talk now I didn't even get a chance to say why I was calling. Why did they even answer the phone ?

Oh well !
Deanna W.
Deanna W.
Dec 01, 2021
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I wish I could give zero stars. We were incredibly patient during the process to convert our fireplace to gas logs. But Greg continued to disappoint. First the stones we ordered were unavailable. Instead of offering to help us find a replacement, he told us to find our own. We asked if we needed corner pieces, he said no. The sub-contractor couldn't install the stone because he needed corner pieces. We ordered a switch for the wall because I have a bad back and don't want to bend over to turn it on. They didn't order it. We asked for the inside to be painted black, the sub-contractor
Pat Me
Pat Me
Jul 23, 2021
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The young man called before coming out. He was very professional and explained what he was doing. He was very clean and cleaned up after his work. Very happy with his work.
Joanie Nutting
Joanie Nutting
Mar 08, 2021
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We couldn’t be any happier with our new ventless gas fireplace! It’s absolutely beautiful! Suzette & Greg were easy to work with & very nice. Leo & Jim (the installers ) were great!
I would highly recommend A Cozy Fireplace!
Steve Hammond
Steve Hammond
Feb 15, 2021
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The young men arrived on time and did a very near and efficient job of servicing our fireplace
Looks and works great
Highly recommend this company
Gail Riegel
Gail Riegel
Nov 02, 2020
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Just had them install a gas log and new door on my old fireplace. It looks beautiful and they did a fast and clean job. They were a pleasure to work with! I love the remote control and am using the “new” fireplace all the time. No more smoke, hauling logs, or cleaning up ashes! Best $$$ spent ❤️
Lisa S.
Lisa S.
Jul 18, 2020
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Russ is honest and knowledgeable! The display room store is beautiful. They have lots of options, basically all the options. And great prices. Don't go anywhere else for your fireplace needs. See Russ!
Julie Smith
Julie Smith
Jan 28, 2020
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Our neighbors recommended “a cozy fireplace “in Joliet as they had a very good experience with this company ..... so we took their advice and visited and met Suzette , the owner and found her to be extremely knowledgeable and helpful because we knew nothing about gas fireplaces !
Suzette , knew exactly what we needed in our circumstances ! We were very happy with the instillation and love our new gas log fireplace !
We highly recommend Suzettes’s a Cozy Fireplace .
Julie Smith
Mollie P.
Mollie P.
Nov 28, 2019
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I had a gas start wood burning fireplace and wanted a gas log, when I went to the store there wasn't a lot of explanation given to me about how they worked and only 3 options, I'm not super picky so I got the nicer looking one and scheduled for installation, the installation was pretty fast, but right away the installer told me that my gas pipe was too long and it cost $75 to cut it, I had pictures of my current fireplace on my phone when I went to the showroom, I'm not sure why nobody told me this at the time or that it might be an issue, gave them $80, was not offered any change
Dragonbird Shawn
Dragonbird Shawn
Jul 14, 2019
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Very nice people, lots of choices and they take the time to make sure you have all option choices for making an informed decision!
M. P.
M. P.
Feb 18, 2019
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Our gas fireplace was already installed when we moved into our new house and I went to A Cozy Fireplace to get a kit and finish the setup so we could use it. They were helpful in explaining what I would need and making sure to help me understand how I should set it up and what steps to take. They provided me extra materials because I wasn't sure about a few of their questions and when we ended up not needing them, we had no problems with them accepting the return, as promised. Two years later, we haven't had any issues and are happy we were able to support a local small business!
Luann Bolatto
Luann Bolatto
Dec 21, 2018
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I highly recommend this place. The owners Suzette and Gregg were very knowledgable and easy to work with. They came out promptly and measured my existing firplace and was able to put a rush on my new fireplace front so I could have it before Xmas. It's absolutly perfect. A great place to deal with. Check them out.
Stephen Taylor
Stephen Taylor
Dec 02, 2018
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I bought a stove 8 years ago the first FebruaryI had I my electric bill doped $200.00. We have total electric heat the bill the year before was warmer bill was $237.00 the same month a year later with the stove in was colder snd the bill was $37.00.
J. B.
J. B.
Mar 20, 2017
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Worst experience. Every estimate they gave me was different. This should have been a red flag. After I agreed to a cost for a gas fireplace with installation- and signed the paperwork- paid the deposit, and had the fireplace installed, they tried to charge me$1200 MORE! They had made a math error and they wanted me, the customer, to pay for their mistake! I told them if I would have had the "right" price on the estimate I would not have bought that particular fireplace and would have gone with different vendor. I went to discuss the cost (I still owed the last 1/3rd of the cost
Billy K.
Billy K.
Jul 08, 2016
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Wanted to convert a gas log firepit to a wood log with a gas starter. Greg quoted a fair price and Raphael came out to do the work. I called around 1P and Raphael was able to make it around 5P. Took about 30 minutes and we had fire and no KABOOM. Very pleased with the service.
Deb J.
Deb J.
Jan 24, 2016
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My husband and I wanted to fix our son's gas start fireplace in their new home. We haven't had such good customer service since 1975. Although my husband planned to do the install himself, Russ took the time to thoroughly explain everything and answered all our questions. Our son, his wife and our three grandchildren now have a lovely working fireplace.
John E.
John E.
Nov 05, 2015
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I checked the reviews on Yelp prior to my visit a few weeks ago so needless to say I was a bit hesitant to stop in. I thought, what the heck--each person has their own experience. And here was mine.

I dropped in on a Friday about mid-day. Not one customer in the store and was greeted at the desk by a fella named Kelly. Told him I was interested in a wood burning insert and he mentioned he was an architect and not a fireplace expert of any kind. Well that's perfect--at least he'll be able to answer all my architectural questions that I don't have. He seemed generally distracted
Theresa L.
Theresa L.
Oct 16, 2015
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I already had an existing fireplace with a small tile surround, but I wanted it to be all stone and be a signature focal piece in the great room. I went to the showroom and Greg gave me sample stones to bring home to see how they looked in my room. Then, he came to my house to go over the choices I made and was a huge help in having me make the right choice for my house. He placed the stone and mantle order and everything showed up on time when he said it would. Leo and Jim were sent out to install the stone and mantle. They were very skilled and knowledgeable in choosing the stones to go
Brittany B.
Brittany B.
Jun 20, 2015
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I did not have a fireplace installation like the other reviews. My mother and I came here looking for some accessories for my dad's fire pit. The man that was there was really nice, and he was very helpful. My mom and I were looking for a few things that we could not find anywhere in store (pokers, etc.) for a fire pit, and we found them here. We also were looking for an incredibly specific kind of rack to put in the bottom of it, and the man working there showed us what we had and gave us a few other suggestions on what might work better for what he need. I'm sure we'll come
Inshu K.
Inshu K.
Feb 26, 2015
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Awful communication! We bought a house that has a fireplace installed by Cozy. It's been having some problems - my husband emailed and called Kelly (male that answers the phones) and we did not hear back for a week. I decided to call myself on feb 11th. Kelly told me the senior technician would call me soon to discuss the problem . Yesterday , February 25th, I decided to call again - as this process of getting in touch with the technician had taken a month . Kelly answered again and told me the technician had my number and was planning on calling me today by 5 pm. He has not called. I quit
Catherine S.
Catherine S.
Dec 27, 2012
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They had a nice showroom to explain the options they offered. Very knowledgeable staff that were able to ask simple questions about the house, what I might be looking for, the type of chimney we had to offer what we would need.
The install was quickly set and worked around my schedule. He was very professional and helpful to explain what he was doing and what I would need to do.