Since 2003, Sting Alarm’s objective has been to help home and business owners stay safe and secure. We do this by offering state-of-the-art technology and providing “five-star” world class customer service.
Sting is the go-to residential and commercial security and fire expert in Las Vegas. Sting uses the latest and most reliable fire protection and security technology for monitoring, CCTV cameras, access control, inspections and home automation. All systems are installed by certified technicians offering “five-star” world class customer service and the highest level of customer satisfaction.
Sting is the go-to residential and commercial security and fire expert in Las Vegas. Sting uses the latest and most reliable fire protection and security technology for monitoring, CCTV cameras, access control, inspections and home automation. All systems are installed by certified technicians offering “five-star” world class customer service and the highest level of customer satisfaction.
Services
The best security alarm company in Las Vegas for a reason. Our mission and business objectives are customer-centric and aligned to meet growing demand for state-of-the-art technology and reliable service. See below for more info on our team and core values. Sting Alarm, Inc. has been in business for over 17 years, serving the local businesses and homeowners of Las Vegas.
Your home security company is one of the most important service providers you get when owning a home in a city like Las Vegas, Nevada. It's important to choose the right security solutions for your home, but with all of the options out there, how do you know what the best choice for your property is?
Push-button home security systems are a thing of the past. With our new encrypted touchscreen security panels and sensors, we make security smart, simple and safe. If you haven't upgraded your home security system in the past couple years, then you need a smarter system. Old technology can be difficult to use, easy to hack and offers little convenience to your life, but Sting Alarm's smart security systems change that.
Traditional home security cameras are great for watching what happened after the fact, but smart home security cameras are even better. Smart home security cameras provide you with real-time alerts of suspicious activity before disaster strikes. AI-powered analytics can super charge your homes security by giving you the power to customize your alerts and surveillance in the best way for your specific needs.
Reviews (27)
Vincent Garfield
Jul 07, 2022
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Billy did an amazing job fixing our door bell camera and integrating it to the system.
He was very thorough and didn’t leave until he tested all cameras and doubled checked everything twice.
I would recommend Sting alarm and their technical support Billy to anyone looking for a new alarm company
Thank you
He was very thorough and didn’t leave until he tested all cameras and doubled checked everything twice.
I would recommend Sting alarm and their technical support Billy to anyone looking for a new alarm company
Thank you
Jonb
Dec 29, 2021
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Just converted my system to ADC with Sting and I couldn’t be happier. Highly impressed with my tech Steven A. Extremely informative, professional, and knowledgeable. I truly believe he went above and beyond to get my system up and running and insuring I was comfortable confident with the new setup. Highly recommended!
Joshua G.
Dec 29, 2021
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Bernard Bermudez
Dec 29, 2021
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Billy walked into my home recently to address my challenges with our family security system. Immediately, Billy diagnosed the situation and asked me to contact my Internet provider. He navigated the discussion and helped identify that the challenges were with my Internet company.
He offered to review the entire security system and immediately added value by offering multiple suggestions to better protect my home and family. Clearly during the discussion, Billy was laser focused on understanding any pain points. He left and I am confident that my home is more secure and I have a better understanding
He offered to review the entire security system and immediately added value by offering multiple suggestions to better protect my home and family. Clearly during the discussion, Billy was laser focused on understanding any pain points. He left and I am confident that my home is more secure and I have a better understanding
Tina Scalzo
Dec 21, 2021
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Billy was very very patient with us :-) We had a few issues with our system and he made sure everything was working well before he left. He explained why we had the issues and what he did to fixed them. He really took the time to answer all our questions. Made us feel like an important customer and not just a number. We recommend sting for sure and if you are lucky enough to have Billy you won’t regret your choice!
Jamila Abdal-Khallaq
Dec 21, 2021
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My recent experience with Sting Alarm was to have two cameras installed on my property in the front and rear of the house. The tech, Billy was punctual, called ahead to inform me he was en route which was extremely helpful. Billy was very pleasant, efficient, knowledgeable of the installation and configuration of the cameras, very neat with the installation of the wiring and provided advice on how to customize settings further if I so choose.
It was a very pleasant experience.
It was a very pleasant experience.
Frank Bruno
Dec 17, 2021
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I called Sting because of an issue with my doorbell. Billy arrived on time , he was very polite and professional. He quickly got to work diagnosing the potential problem. After several minutes he found the issue and realized he would need to replace the doorbell. He explained what he was doing and why, which is thoughtful as most technicians just try to get in and get out asap. He even helped me resolve a few questions I had about the alarm.com app. If you are every thinking about getting a security system, I highly recommend Sting as their products and service are second to none!
Jeff Tremble
Dec 06, 2021
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Quick and efficient upgrade to 5G for the radio that sends alarms from my house to the central monitoring station. Inexpensive and quick, less than an hour to get it done. Not 5 stars because the old system was fine and stuff like this should not require the latest and greatest in telephone technology. But it does so an upgrade was necessary.
Mra
Dec 02, 2021
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Billy was so informative, patient, kind and helpful. He took the time to go around and help me identify/label the location of each device in the office. And located/removed a panel, that was above our ceiling tile, making a continuous beeping sound that has been unidentifiable for the past 3 years that we have been at this location. He's absolutely amazing and a phenomenal asset to Sting. I look forward to working with him in the future.
James M.
Oct 25, 2021
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On Monday, October 25th, Steve Alvarado arrived to my condo after notifying me of his arrival time. (He was early in the 4 hour window! Perfect!) He introduced himself and was very polite and assessed my entire security system. He explained everything that he was looking at and was courteous and professional. After his diagnostics, he determined what the issue was and not only corrected that station but corrected the adjoining loop station that responds the same way. I was impressed with his knowledge and his timeliness. I feel confident enough that Steven has convinced me to stay with the company
Amy W.
Oct 16, 2021
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The only good thing about this company is the Tech named Rick. He has done everything he could to make this work but their equipment NEVER works and you can't view the cameras when you need them. People will ring my doorbell and nothing records. Their contract is shady as hell. I patiently waited out my 3 yr contract but because I didn't give a 30 day notice they automatically renued my contract for another year. DO NOT use this company if you need peace of mind that your house will be safe.
Mg R.
Oct 14, 2021
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Stay away!!!!
horrible people!!!!
horrible service!!!!
you might as well hire a mob man!!!!
First they need to stop having their own people open multiple Yelp accounts just to post fake "good reviews" for their own company. That alone shows their lack of ethics and lack of integrity.
the owner john needs to burn this business down and never get in business dealing with people!!!!
mark and sales team are sleazy and arrogant!!!!
If John wants to stay in business he definitely needs to fire mark walker for being and arrogant, cocky son of b#%^* who doesn't know how to interact with
horrible people!!!!
horrible service!!!!
you might as well hire a mob man!!!!
First they need to stop having their own people open multiple Yelp accounts just to post fake "good reviews" for their own company. That alone shows their lack of ethics and lack of integrity.
the owner john needs to burn this business down and never get in business dealing with people!!!!
mark and sales team are sleazy and arrogant!!!!
If John wants to stay in business he definitely needs to fire mark walker for being and arrogant, cocky son of b#%^* who doesn't know how to interact with
Debby Hood
Sep 06, 2021
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This company deserves 10 stars. Everyone from start to finish was exceptional. Their equipment is first rate. Their cameras are right out of any current movie. You can immediately view the cameras live either individually or all on one page, no lag time. Both the cameras and the doorbell load super-fast, unlike the products from a well-known doorbell company or a three letter alarm company. Our technician, Chris, was the most knowledgeable person I have ever dealt with and he was incredibly patient. He also corrected mistakes from another service-related company which improved the speed and accuracy
Pat A.
Jun 17, 2021
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I have lived in my gated community since its origination 14 years ago. The original contracted company changed twice, the last company being Sting Alarm.
Two years ago the company changed its billing software which resulted in cross over billing issues; always claiming that there was a month due. While I found that the company's account manger was difficult to deal with, the company's owner went above and beyond to resolve my concerns.
I am happy to have my home managed by Sting alarm. The fact that the ownership cares about customer service and loyalty goes a long way with me.
Two years ago the company changed its billing software which resulted in cross over billing issues; always claiming that there was a month due. While I found that the company's account manger was difficult to deal with, the company's owner went above and beyond to resolve my concerns.
I am happy to have my home managed by Sting alarm. The fact that the ownership cares about customer service and loyalty goes a long way with me.
Barbara B.
Jun 07, 2021
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Stay away from this company. The service is horrible. I signed an initial 3-year contract on November 4, 2020, after talking with John Laughlin and agreeing to a monthly service fee of $54.00 monthly. When I received my first bill it was $64.95. I called and was told that the billing was correct and it was the amount I was quoted, which is false because I have the quote in writing. I asked by phone and email for a copy of the contract I signed through DocuSign and was never provided one.
The installation dragged on and was not completed until after I received my first bill. I had to call and
The installation dragged on and was not completed until after I received my first bill. I had to call and
Walter H.
May 30, 2021
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Sting Alarm is a great local alarm company. The staff of very knowledgeable and helpful. Whether they're installing new equipment or adding to what you already have - their prices are reasonable; and monthly monitoring is competitively priced!
John in the office answered all my questions and walked me through options. Stacy came out to set everything up. I definitely recommend them!
John in the office answered all my questions and walked me through options. Stacy came out to set everything up. I definitely recommend them!
Mike S.
May 19, 2021
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Just had my alarm serviced by Chris from Sting Alarm. He switched out a bad box then tested the entire house to make sure everything was working properly. He was amazing! Absolutely the Sting Wizard! Showed me so many features about my system I never knew existed! Extremely knowledgeable, talented and professional. Highly recommend!!
Mike S.
Henderson
Mike S.
Henderson
Holly H.
May 15, 2021
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We have been so pleased with our system from Sting Alarm, as well as their services! Highly recommend this company. Two people in particular have been incredibly helpful to us - John in sales who has helped us determine exactly what type of security system would be best and economical. Also, Stacy, an installation expert, was wonderful to work with! A great young man who went about & beyond to make sure our system suited our needs and taught me alot about the features. Great people and great company!
Kimberly M.
Oct 19, 2020
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I have been with sting alarm for over 5 years now and let me just say that the customer service 8s AWESOME! I Recently had an issue with my doorbell camera and the service guy (Aaron) was punctual, friendly and extremely helpful, my issue was resolved in less than 10 minutes. I highly recommend Sting alarm to anyone looking for reliable affordable alarm service these guys are the best!
Jules M.
Jul 10, 2020
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I'm in a new build and was bombarded by security alarm companies as I was moving in - some literally followed me into the house as I was carrying boxes. They could have at least grabbed a box! Sting was not at all salesy but still very confident in their service. I liked them right away. The install was easy and the customer service is great. I've used the other alarm companies in the past and love that Sting is a local run business and that you get local customer service, not someone in another state with an employee ID you need to write down. Highly recommend!
Andria O.
Mar 23, 2020
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These people don't deserve any stars.
We were long time Sting clients. We have a medical practice. In August 2019, we suffered a break-in; miscreants seeking drugs. Sting did not notify us or the police. Subsequently, we determined there had been a malfunction with the phone line. When an alarm company monitors your property they can always see the alarm is communicating with them. The logs will establish Sting had knowledge the system was not communicating but failed to advise us. We requested a repair technician. We waited weeks for Sting to provide a technician, and, had to call repeatedly
We were long time Sting clients. We have a medical practice. In August 2019, we suffered a break-in; miscreants seeking drugs. Sting did not notify us or the police. Subsequently, we determined there had been a malfunction with the phone line. When an alarm company monitors your property they can always see the alarm is communicating with them. The logs will establish Sting had knowledge the system was not communicating but failed to advise us. We requested a repair technician. We waited weeks for Sting to provide a technician, and, had to call repeatedly
Mark H.
Feb 27, 2020
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Sting Alarm purchased my prior alarm company. I was very satisfied with the prior company but Sting has been exceptional in all respects. In fact, I seldom write reviews but they have been so great I want to share my experience. Some of the greatness stems from customer service, willingness to take the time to walk me through questions on how to do things with the system, and upgrading the system at no extra charge. I've been with them for years and they have consistently proven it was a wise choice to stay with them. Everyone is friendly and helpful and the system performs as promised.
Phillip H.
Feb 25, 2020
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Salesman Ron honestly made us feel so uncomfortable. We signed a contract just to get him to leave. Turns out he tricked us into a 5 year contract though by simply asking us if we thought we would be in the same house for the next 5 years. And considering we had just purchased a new construction condo (which Ron the salesman knew since we were getting some new community bonus deal or something) and this visit from Sting Alarm was within the first 48 hours of us receiving our keys yes we said we planned to be in the house for 5 years and security was important to us. We feel totally manipulated
Joshua J.
Feb 06, 2020
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I am totally appalled. Why would you lie and take my money for 2 years straight? Here's what they said "We don't know how you had service in that house. It was a rental, we will not put it on the new house it's a rental. We need a new 3 year contract. Oh and you owe us for early termination because we won't let you change service location under original 36 mo contract."
Then your going to steal $50 out of my account when I'm not even at the old house and you have left me and my family vulnerable without an alarm. I cannot believe the audacity of this sales
Then your going to steal $50 out of my account when I'm not even at the old house and you have left me and my family vulnerable without an alarm. I cannot believe the audacity of this sales
Dieter S.
Jan 16, 2020
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We purchased our home with an existing alarm system that we couldn't use since the previous owner had left no instructions. I called around for days to find a company that could use and reprogram the existing system. Sting came to the rescue, inspected the home, added some units for little cost (e.g. an outdoor video camera). The sales process was very efficient although I had tons of questions but Todd Villazante was very patient and answered them all in a very timely fashion. The installation was great and Devin guided me through the entire, now upgraded system. I'd highly recommend
S. T.
Mar 14, 2019
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Jillian P.
Jan 17, 2018
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We've had a great experience with Sting over the last year-and-a-half that we've been using them! Friendly sales people signed us up, clean & prompt technicians installed our equipment, and happy people answer their phones. They offer all the services that everyone else does, motion sensors, glass break, cameras, smart phone operation, etc.
We used a different company at our old house, got broken into, and there was only one security guard on call that night and he was across town. Long story short, LVPD arrived at our house before them! That's insane. Hence why we chose to
We used a different company at our old house, got broken into, and there was only one security guard on call that night and he was across town. Long story short, LVPD arrived at our house before them! That's insane. Hence why we chose to
