Since 1984 we have been repairing and installing plumbing in the Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, and the Peninsula. Family-owned and operated, Jim Bertolino & Son Plumbing and Drain Service, Inc. has been serving Tidewater for over 35 years. We specialize in water heater sales and service as well as many other plumbing and drain needs.
We are licensed, certified, and hold Master Licenses in Plumbing, HVAC, Electrical, and Gas Fitting. We are also certified in Gas piping including code violation corrections, leaks to gas lines, and new installations of all types. We are certified and licensed in Backflow and cross connection prevention as well as full service and installations.
We are experts in locating and correcting slab leaks. We have worked well with all the major insurance company's since 1980 providing them with detailed digital photos and working along with their adjusters eliminating aggravation which often happens when home owners confuse their claim.
We are licensed, certified, and hold Master Licenses in Plumbing, HVAC, Electrical, and Gas Fitting. We are also certified in Gas piping including code violation corrections, leaks to gas lines, and new installations of all types. We are certified and licensed in Backflow and cross connection prevention as well as full service and installations.
We are experts in locating and correcting slab leaks. We have worked well with all the major insurance company's since 1980 providing them with detailed digital photos and working along with their adjusters eliminating aggravation which often happens when home owners confuse their claim.
Services
At Jim Bertolino & Son Plumbing and Drain Service, Inc we started our business in 1980 with an emphasis on plumbing. Proper plumbing is done only by the experts who have done plumbing for years and find themselves in many different situation to repair plumbing mistakes that unlicensed plumbers have caused or repairs from years of wear and tear on the plumbing of a household, business, or rental property.
At Jim Bertolino & Son Plumbing and Drain Service Inc we are serious about drain cleaning. Drain cleaning is one of the most overlooked maintenance issues that result in many problems. When we come out to a home, restaurant, or business to fix a drain problem many times there is far more damage to the plumbing and the backed up drain is just the result of plumbing problems.
We service, repair (anodes sometimes can be replaced) and install Commercial, Residential, and Tankless Water Heaters. We not only pride ourselves as the most versatile water heater specialist for all brands but also pride ourselves in using a better water heater. Water heaters have a useful life of about 8 years.
A backflow problem will result in contamination of your clean water supply. Even if you only use your water to shower, you will want assure that backflow is not a problem. Backflow issues invite unwanted harmful chemicals and disease into your home. If you want to install a new vanity and need new plumbing or if you want to move a wall or remodel your entire bathroom, let us know.
Call the backflow prevention experts at Jim Bertolino & Son Plumbing and Drain Service, Inc. Plumbers when you need help with any backflow problem or anywhere in the Tidewater Region. Water pressure keeps clean water flowing from the municipal water supply to business and residential buildings. Jim Bertolino & Son Plumbing and Drain Service, Inc. are licensed in Backflow and cross connection prevention.
Reviews (10)
Sean Hamlin
Dec 12, 2021
Report
Alicia Diaz
Dec 04, 2021
Report
Jim was extremely professional and thorough. He explained everything he was doing in great detail so I could understand exactly what I was I paying for. He made it to my house before Thanksgiving so we didn't have to wait. Thanks to Jim we can finally do laundry. He unclogged our drain pipe from our washer. We will be calling him from now on for our plumbing needs! I highly recommend him too anyone that wants to get things done the RIGHT way.
Donlyn Kwedar
Nov 28, 2021
Report
Dottie D.
Nov 26, 2021
Report
Positive: Professionalism, Responsiveness
Jim was professional and explained everything he did to repair our bathroom leak and replace a tube faucet. We would highly recommend Jim Bertolino & Son Plumbing to anyone who is looking for a trustworthy and very knowledgeable plumber
!
Services: Tap repair, Leak investigation and repair, Tap installation
Jim was professional and explained everything he did to repair our bathroom leak and replace a tube faucet. We would highly recommend Jim Bertolino & Son Plumbing to anyone who is looking for a trustworthy and very knowledgeable plumber
!
Services: Tap repair, Leak investigation and repair, Tap installation
Frederick Rector
Nov 25, 2021
Report
Jim was outstanding. He replaced and improved the irrigation system back flow preventer. He communicated throughout the entire process. He handled all the permitting and scheduled the inspection. He also secured the whole new installation and listened to my desire to make winterizing easier than previously done. He hit the winterizing request out of the park. Jim’s experience paid off in spades!!
He was great with the dogs as well!!!
Jim was excellent, but make sure you get the correct Bertolino Plumbing. Only Jim delivers best-in-class pricing combined with almost 40 years of experience. There
He was great with the dogs as well!!!
Jim was excellent, but make sure you get the correct Bertolino Plumbing. Only Jim delivers best-in-class pricing combined with almost 40 years of experience. There
Kyle Martin
Oct 22, 2021
Report
Had a leaky pipe under the kitchen sink that required modification of the existing pipe runs to fit properly. Jim performed excellent work and we plan to use him again for any plumbing needs.
- Responsive and very clear communicating schedule
- Upfront with pricing and cost estimate
- Very professional and knowledgeable with his trade
- Responsive and very clear communicating schedule
- Upfront with pricing and cost estimate
- Very professional and knowledgeable with his trade
Susan Tucker
Oct 04, 2021
Report
Jim was wonderful to work with. He came to install 2 new faucets and was faced with a real challenge when he found one faucet had seized to the sink due to the original installation not being done correctly. His persistence paid off in the end and I was so happy to have the problem corrected. He and Oscar were amazing and left our home in better shape than when they came. I know who will be my plumber from now on!
Emily Moore
Sep 06, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jim was great - he was responsive, knew exactly what needed to be fixed within seconds of looking at our toilet, and had all the parts ready to go. He was up front about costs and provided great value. We will definitely use him again for our plumbing needs!
Service: Toilet repair
Jim was great - he was responsive, knew exactly what needed to be fixed within seconds of looking at our toilet, and had all the parts ready to go. He was up front about costs and provided great value. We will definitely use him again for our plumbing needs!
Service: Toilet repair
Chelsea Seck
Jul 29, 2021
Report
When my son put a wooden ball down the toilet I didn’t think we’d be able to get it fixed the same day but Mr. Bertolino was able to fit us in. He explained everything and told us up front all of the possibilities and what it would mean for the bill. He was able to get the ball out much quicker than we expected too. Professional and quick. You can tell he knows what he’s doing. If we need a repair again we’ll definitely call him.
Jerry Bennardo
Jun 24, 2021
Report
My daughter just purchased her first home, the water heater and hvac were noted by the home inspector as old with possible issues. I contacted Jim to come out and give them the once over. Both he and his hvac contact came out promptly and gave me the low down. Jim actually called the water heater manufacturer to find out exactly how old the unit was since it wasn't labeled, turns out 21 years and well beyond it's normal life expectancy. Similarly the hvac was 22 years old. We had them replace both for a competitive price but I'm sure there were no shortcuts taken...solid, top notch work. I