Professional, friendly, knowledgeable, prompt, and service ON TIME. Carpets looked excellent after. Special attention was made to stains. I will not hesitate to call Carpet Pro Cleaners again, and will highly recommend them to friends! If you are looking for fast and effective service, I HIGHLY recommend Carpet Pro Cleaners. I use them regularly and have always been extremely satisfied. Wesley is prompt and professional as is all the staff that has come with him.
Services
Carpet Pro Cleaners is a licensed, insured, bonded and locally owned specialty cleaning company. CPC deals in commercial and residential carpet, tile and grout, area rug and upholstery cleaning. Formed as an eco-innovation company in 2002, Carpet Pro Cleaners works tirelessly to grow and develop a community based, sustainable business without compromising the integrity, thoroughness and quality of the services we perform.
When we renovated our newly purchased house in 1999, we installed light cream berber carpet to match the walls in our major living area and were told that the carpet should last at least seven years. Over time the carpet wore well except for dark grey tracks where we walked through the house. We hired several other carpet cleaners over the years, even one for dry cleaning instead of steam cleaning, with very mixed results.
If you want to get your security deposit back when you move out, then you should call Carpet Pro Cleaners. I called around to compare rates and Carpet Pro Cleaners had the lowest rate. Another carpet cleaning company tried to convince me any company with such a low rate would not be able to do a thorough job.
Prior to moving in, my house was a rental for ten years so I planned on replacing the carpet when I could afford it. Fortunately, Wesley and his team brought in the right equipment and meticulously cleaned the carpet. Behold, it looks new! My house now feels like a home; my home. Carpet Pro Cleaners is absolutely a worthwhile investment.
Four years, two dogs, a cat and a clumsy red wine drinker had taken its toll on my high pile white carpet. Everyday I would come home, look at the carpets, and contemplate dropping the hundreds of dollars it would take to replace them. That is until a friend of mine told me about Carpet Pro Cleaners.
Reviews (24)
Tanya Jones
Jan 05, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were on time and gave us excellent customer service! Highly recommend! This is our fourth time using this wonderful local company.
Services: Area rug cleaning, Carpet cleaning, Upholstery cleaning, Pet stain and odour removal
They were on time and gave us excellent customer service! Highly recommend! This is our fourth time using this wonderful local company.
Services: Area rug cleaning, Carpet cleaning, Upholstery cleaning, Pet stain and odour removal
S. Graham
Jan 02, 2022
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Jason R.
Dec 31, 2021
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These guys are awesome. Needed a sofa and loveseat deep cleaned relatively quick and they were very responsive, reliable, and actually showed up earlier in the day than planned. They also did a fantastic cleaning job. The service wasn't cheap, but you get what you pay for. Would definitely recommend!
Nyra Largo
Dec 05, 2021
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Huge thanks to Quentin and River for removing the cat pee odor from my walk in closet. They were professional and very friendly! Quentin informed me what they were going to do before the service and showed me pictures of what my carpet looked like. I'm 100% happy with this service and definitely recommend. Calling and setting up an appointment was quick and easy as well.
Dave Becker
Dec 04, 2021
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John & Aiden were very polite and professional. We just bought anew home in Durham and noticed a moldy area on the carpet in a spare room and they did an awesome job of cleaning that area, deodorizing the room and cleaning an area rug. Would highly recommend!
Here is a before and after picture of the problem area
Here is a before and after picture of the problem area
Daniel Jouppi
Nov 30, 2021
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Positive: Professionalism, Punctuality, Responsiveness
They came out next morning. Fast, they ran the whole time. Very friendly and concerned about doing a great job.
I highly recommend and would use again. Not the least expensive and didn’t have “coupon deal”. Some times you pay a little more for the best.
Service: Carpet cleaning
They came out next morning. Fast, they ran the whole time. Very friendly and concerned about doing a great job.
I highly recommend and would use again. Not the least expensive and didn’t have “coupon deal”. Some times you pay a little more for the best.
Service: Carpet cleaning
Samantha V.
Nov 25, 2021
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They were prompt and very respectful when they came into my home. The carpet looked amazing when they were done. The cleaners were very honest about what they could and could not clean. There was one area where my cat peed that still had a smell but I have to say that over time, the scent has faded. I am very pleased with them and will definitely recommend them.
Dan J.
Nov 23, 2021
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Michael Z.
Oct 28, 2021
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Wow! Aiden and his team did a masterful job on our carpet - previous owner had dogs and some stains on carpet and they made them go away. Smell, hair, all of it gone. They were prompt, easy to talk to and professional. We opted for the works package and at the time I thought maybe it's a little expensive but it was completely worth it - especially if you have kids. Thanks Aiden and team!!!
Mike W.
Jul 30, 2021
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We just used Carpet Pro Cleaners to clean the carpets in a 40,000 square foot assisted living community in Pittsboro. We needed them to come, at night, to limit the distraction with our residents. Not only did they come at night, they do a fantastic job for a very fair price. We'll happily use them again for our routine carpet maintenance in the building. Job well done!
Sarah B.
Jul 07, 2021
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We are so very impressed with Carpet Pro Cleaners! They cleaned the carpets of our entire house and did a patch job on some carpet that had been torn by pets. They were very professional and got the job done quickly while also being very careful with their work. They even swiffered where our carpets meet our wood floors so that there wouldn't be any slipping hazard. We also greatly appreciate how they use green cleaners and the scent of their cleaners is an essential oil and not overpowering or artificial. We will definitely utilize their services in the future!
Anita M.
Jun 23, 2021
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Kirsten M.
Jun 17, 2021
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We had several issues; a spot where our cat kept using the bathroom and some deep ground in mud all the way down our hall - both on light carpet. They were great on the phone, and better in person. Pulled up the old carpet, cleaned both sides and replaced the pad. Here's hoping that cat stops going there!! As for the mud stains, the carpet looks as good as when we moved in! The team was tidy, friendly, professional and I'd recommend them to anyone.
Mike M.
Jun 14, 2021
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Carpet Pro Cleaners definitely gets 5 Stars--I needed my carpets stretched, and when I contacted them it was easy to schedule and to get an estimate. Their pricing was fair, with no hidden costs or surprises after the work was completed. The estimate I was given was what I paid, and they were able to complete all of the work in just a few hours. Their communication was also helpful, so I knew exactly what to expect and how to prepare the rooms needing attention. The two guys who did the work were very careful with moving furniture and made sure all of the work was completed to my satisfaction,
Laurie L.
May 31, 2021
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My daughter needed the carpet in her apartment cleaned for move-out and the business that we had booked with backed out at the last minute. I looked on Yelp and Carpet Pro Cleaners was still open that same day and they already had a crew in Chapel Hill that day. The young lady who answered the phone was very nice and got our appointment made. We received text confirmation of the appointment and the crew called when they were on their way. The two young men who came were very polite and worked fast to get the bedrooms and stairway done, all in an hour. I would definitely recommend them and
Geoff D.
May 13, 2021
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I love my kids, but dang they do make a mess. After they all moved out, we patched holes in walls (teenage boys + hormones / low impulse control = holes in walls), painted and everything looked great--but the carpet. We figured we were going to have to rip it out, but we'd used Carpet Pros before and were pleased, so we gave it a shot and were not disappointed. Years of makeup, art supplies, cheesy snacks, soda spills gone. They couldn't get everything ( they are carpet cleaners, not magicians) but definitely saved us a lot of dough. Super polite, efficient, followed COVID protocols,
Pierre T.
Dec 09, 2020
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Another 5 star review for Carpet Pro Cleaners. After living at my place for 5+ years, I decided it was probably a good idea to get my carpets professionally cleaned. I messaged Carpet Pro Cleaners for a quote off of Yelp and the owner Bryan responded within minutes on a Saturday and put me on the schedule for Tuesday.
Bret & Kyle arrived on time (communicating with me via text about their planned arrival time as well) and completed the work quickly and they did a good job getting out all the hair and gunk out of my carpets! I would definitely use them again.
Just a note that if you do occupy
Bret & Kyle arrived on time (communicating with me via text about their planned arrival time as well) and completed the work quickly and they did a good job getting out all the hair and gunk out of my carpets! I would definitely use them again.
Just a note that if you do occupy
Callie S.
Nov 30, 2020
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Listen... they really helped me out in a pinch. I purchased a sofa on FB marketplace, and it had hella cat hair and dog hair on it (I'm allergic to cats- my mistake though, I should've asked if the seller had pets). But I obviously needed it cleaned ASAP. I called 3 other upholstery cleaning companies who stated I would have to wait til the weekend (Heck nah)! After calling PCP, Bryan said he could get someone out same day- talk about someone who was too happy!!
Zack and Adam came and they were super pleasant and EXTREMELY thorough. The product they use has essential oils in them too
Zack and Adam came and they were super pleasant and EXTREMELY thorough. The product they use has essential oils in them too
Matthew H.
Nov 13, 2020
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Waliya L.
Oct 18, 2020
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We used Carpet Pro Cleaners last year after searching for carpet cleaners who used environmentally friendly products. They did a great job cleaning all our carpet - including getting out various throw up stains in our nursery. Twin babies + severe reflux = nasty carpet. Our entire second level looked like it had new carpeting.
Last month we got an email from them saying it had been a year since our clean and suggesting we refresh our carpets. The reminder was super helpful and we booked another cleaning. Adam and Jimmy were right on a time. They cleaned two room, hallway, stairs, a sofa, loveseat
Last month we got an email from them saying it had been a year since our clean and suggesting we refresh our carpets. The reminder was super helpful and we booked another cleaning. Adam and Jimmy were right on a time. They cleaned two room, hallway, stairs, a sofa, loveseat
Karen D.
Jun 26, 2020
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Wanted to highly recommend Carpet Pro Cleaners. The crew Brett and Aiden were so professional and reviewed what carpets and stairs were going to be done when they first arrived. They texted as they were on their way which was great and also called.
They worked well together where one was cleaning other areas and would tag team to get the areas cleaned promptly.
I would highly recommend them and were very reasonable priced. Left me a nice carpet pre spotter for my carpet if I need it. They also sell products as well. They are quoting me for my shower grout to be cleaned and sealed. Brett and Aiden
They worked well together where one was cleaning other areas and would tag team to get the areas cleaned promptly.
I would highly recommend them and were very reasonable priced. Left me a nice carpet pre spotter for my carpet if I need it. They also sell products as well. They are quoting me for my shower grout to be cleaned and sealed. Brett and Aiden
Lele P.
May 05, 2020
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I hired Carpet Pro Cleaners after reading all the great Yelp reviews. I moved into a carpeted townhouse last October. It is not a new house by any means and the carpet was already pretty beat. My two 50+-pound dogs haven't helped matters. My sister brought over a carpet shampoo thing, but that didn't even make a dent - so I decided it was time to have the professionals help out, and I hired CPC to clean the first floor carpets.
First off, they run a totally professional shop - great communications (e.g., email and text reminders). I also got a courtesy call letting me know that my crew
First off, they run a totally professional shop - great communications (e.g., email and text reminders). I also got a courtesy call letting me know that my crew
Dan R.
Jan 23, 2020
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Carpet Pro Cleaners did a great job with our carpets. With so many choices out there, we are very glad we found them.
The company was professional when quoting the job and making the appointment. We got a nice reminder text with a specific arrival time.
The crew that came to our house was exceptiwonal! Zach and Travis arrived on time and explained everything they did. They were honest and realistic about what they could do. (And clean-cut gentlemen like them is a plus when having someone in your house).
Fair, up-front price. No surprises and no up-sell. They did a great job!
We are completely
The company was professional when quoting the job and making the appointment. We got a nice reminder text with a specific arrival time.
The crew that came to our house was exceptiwonal! Zach and Travis arrived on time and explained everything they did. They were honest and realistic about what they could do. (And clean-cut gentlemen like them is a plus when having someone in your house).
Fair, up-front price. No surprises and no up-sell. They did a great job!
We are completely
Neelam C.
May 25, 2018
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I decided I finally needed to get my carpets cleaned and loved that I found Carpet Pro on Yelp! Called Celeste and she was extremely thorough explaining their process and affordable pricing. She wasn't pushy and explained how amazing of a job they would do. Best part was that I was able to confirm appointment via text - which I loved since I was trying to do all of this the next day and didn't have time to get back on the phone again.
Stacy arrived promptly on time and got the job done effectively and quickly too. Money so well worth spent.
Stacy arrived promptly on time and got the job done effectively and quickly too. Money so well worth spent.