Overall our experience with this company was great. They were incredibly organized and took pictures of everything before packing it out so that it could be put back exactly as it had been. Their communication was great, Ryan and Dawn both reached out via call, text, and email to make sure schedules were abided by and items were picked up and delivered as promised.
I'm happy with their work and would use them again! Dawn and Ryan of CRS saved us so much time, heartache and trouble. Remediation for silica dust is a very lengthy and difficult process. Throughout this process, Dawn insisted on perfection. She knew that the dust had caused a lengthy illness, and was relentless in making sure protocol was followed, documentation was recorded and provided, and communication lines were always open.
I'm happy with their work and would use them again! Dawn and Ryan of CRS saved us so much time, heartache and trouble. Remediation for silica dust is a very lengthy and difficult process. Throughout this process, Dawn insisted on perfection. She knew that the dust had caused a lengthy illness, and was relentless in making sure protocol was followed, documentation was recorded and provided, and communication lines were always open.
Services
We know that when a disaster strikes, it can be a long road to recovery - to get your home or business back to normal, and to find a company that will help you do that quickly and without undue stress. Contents Restoration Services has been helping North Carolina homeowners and business owners to restore their properties and contents for many years.
Contents Restoration Services team is available 24 hours a day, 7 days a week to help restore your home or business after a fire. Offering full mold remediation services, designed to not only remove the mold but to prevent it from returning. Protect and secure your property and valuable assets after you have suffered damage from a severe storm or fire - call us 24/7!
If you have broken or leaky pipe, water damage, fire damage, or maybe something larger such as large-loss from sudden storm damage, you'll have proper water damage services from our water damage restoration specialists. When you need emergency water removal, we make it our mission to check your home from top to bottom to make sure that all excess water and moisture is eliminated.
Flood waters are definitely a major offender when extensive water damage is called to mind. The truth though is that most water damage problems happen from overlooked areas. A slow leaking pipe in the basement, or poorly insulated walls have caused a pipe to freeze and burst during the winter. Issues such as these can be difficult to notice at first because they are in areas that are not visited nearly as often as your common living areas.
Our team is professionally certified to help you through any Charlotte fire damage situation that has affected your family and your home. When your home needs fire damage repair and there is soot and smoke residue leftover, and even when there is water from the fire department putting out the fire, our fire damage restoration service will get you back in your home quickly.
Reviews (10)
Daniel Friedman
Jan 02, 2022
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J. Robinson
Nov 13, 2021
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Contents Restoration Services is extremely timely, professional and communicative with their customers. I had my entire first floor hardwood replaced with luxury vinyl due to heavy leakage from our bathroom downstairs and they did a phenomenal job coordinating painting, flooring, cleaning and appliance removal/restoration.
I truly feel they went above and beyond to ensure it went as smoothly as humanly possible. This team is the real deal.
Edit: Joe Sabo is the man and a workhorse who never once failed to communicate timelines and any and all expectations of what anything will cost.
I truly feel they went above and beyond to ensure it went as smoothly as humanly possible. This team is the real deal.
Edit: Joe Sabo is the man and a workhorse who never once failed to communicate timelines and any and all expectations of what anything will cost.
Abdullah Musalli
Jun 15, 2021
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Contents Restoration Services was referred to me by the leasing office after a massive water leak was discovered in my apartment home. I was overseas when the water leak occurred. I notified the leasing office that water utilizes was incredibly higher that I used to pay every month. Therefore, the leasing office took a step and got into my apartment to see if there was water leak or so. It appeared to them that the water heater had explode due to high pressure and caused huge damages to the apartment as well as my personal belongings where water was flooded all over the place. CRS contacted me
Tasmin Odom
Jan 15, 2021
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Long story short had a pipe burst in my home. Was referred this company... and let me tell you best company I have ever worked with. First spoke with the owner Dawn and she was pleasant and laid everything out. Then I was introduced to Ryan who was the project manager for the pack out and packing of my belongings. For the 70+ days in which my items were held Ryan would check on us and see if we were OK. When it was time for the pack in Ryan shared with me how things would go.
The team was professional caring timely courteous about my home and my belongings. Everyone worked as a team and was very
The team was professional caring timely courteous about my home and my belongings. Everyone worked as a team and was very
Adrienne Johnson-Epting
Dec 24, 2020
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Contents Restoration Services is an excellent company with outstanding customer service! A few weeks after all of our belongings had been packed up and removed from our house our daughter gets invited to a roller skating party. Of course, she had to have her skates and asked if we could get her’s that had been stored away. I called Restoration Services, assuming it would be impossible considering I was only giving them a days notice, and asked if there was any chance they could unpack my daughter’s skates in time for the party. Not only did they retrieve her skates, but they were thoughtful
John McFarland
Oct 31, 2020
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I was working through buying a potential first home that needed some smoke restorations from the previous owner. Throughout the whole process my wife and I were blown away with the level of professionalism and attention to detail we were shown. It spoke volumes to us that a company truly cared for our well being and piece of mind throughout the process. Will hands down recommend this company to anyone needing any restoration project! Really a great example of how businesses should operate on all levels!
Charles Hoskins
Aug 09, 2020
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Dawn and Ryan’s crew were great. They logged the entire contents from our second floor that sustained some water damage. They boxed items and had they labeled which room, location they were at when boxed or removed. They also took pictures before removing the items so, they had a point of reference when unpacking the items to place them in the same area. Their crew was professional and each did his or her job in a timely manner. I highly recommend CRS and will be using them again if I need to move and store my possessions.
David Mullins
Jul 28, 2020
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They were prompt, responsive and friendly in every way. They were very organized in removing and replacing all our belongings for our renovation. They stayed in touch and returned every thing at earliest possible event. They took care of out property like it was their own and were friendly and a delight to have in the home. Every item was numbered and put back precisely. They even helped by filing for insurance for things we had forgot about. I can think of nothing to improve their service.
Josh Kim
Jul 21, 2020
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Contents Restoration Services was referred to us by our insurance company after our recent garage fire. They were very efficient in taking everything to be cleaned and also worked with us in the items to list for our insurance to provide the personal property loss. It was super smooth process. We had some personal items (including documents) we were concerned about in having someone else take it, but Dawn (the owner) reassured us that the crew she worked with has been working with her for a long time (and it was true, the same people that took our stuff were the people that returned it). We are
Steven Khaylomsky
Jun 22, 2020
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When my first floor flooded, I felt like I woke up to a nightmare. We had just moved to the house a few weeks before and there was still stuff in boxes on the floor. Everything was soaked and all the floors needed to be replaced. In order to replace the floors, everything on the first floor needed to leave the house. This is where CRS made my life SO easy. Dawn came over to look at the job and instantly assured me of how professional they are and what to expect. They itemized every item, packed everything up, took a million pictures, stored it, cleaned everything so no mold would grow, restored
