Disaster Restoration Pros
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Disaster Restoration Pros
We bill your insurance company directly and handle the entire claims process from start to finish to relieve you of any insurance headaches during this difficult time. Our technicians have IICRC certification and are equipped with state-of-the-art water extraction, cleanup, drying and moisture testing equipment.

We have the training, expertise, and equipment to handle any mold remediation problem in your home or business. At DRP, we quickly clean up and restore your home to pre-fire condition as well as remove any smoke odors that remain. Seven days a week, 365 days a year, daytime or nighttime, we quickly respond to get your life back to normal.

We work directly with your insurance company to coordinate and manage your claim and save you the headache. With over 30 years of disaster restoration cleanup experience, we are the most trusted cleanup team in Charlotte. One call does it all! Our cleanup professionals will remove any water or sewage, clean affected areas, apply disinfectants and deodorizers, and ensure that your home or business is properly dried.
Services
We bill your insurance company directly and handle the entire claims process from start to finish to relieve you of any insurance headaches during this difficult time. Disaster Restoration Pros is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we're already nearby and ready to help.
We bill your insurance company directly and handle the entire claims process from start to finish to relieve you of any insurance headaches during this difficult time. Fire can cause large amounts of damage to your property. However, there are other damages that can seriously affect the building as well.
Mold growth of any type inside of a building is unhealthy. Organic materials found inside of a building such as wood, paper, drywall and insulation act as food sources for molds to flourish when given the right conditions. In addition to the health risks, mold also leads to significant damage to materials it grows on and can even lead to serious structural damage.
Reviews (10)
Stephanie Miller
Stephanie Miller
Mar 02, 2021
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My apartment flooded due to frozen pipes that burst and I was forced to transfer to another unit. DRP came in to do the repairs and they were so kind and helpful. I needed to move my washer and dryer and they offered to do it for me for free. They took the w/d down the stairs, drove it in their truck to my new apartment, and up the stairs to the 3rd floor. It was such a generous move and told me a lot about the kind of amazing people they are. I would highly recommend this company and crew to anyone.
Misty Jenkins
Misty Jenkins
Jan 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I’ve worked for many companies in my past and by far DRP is the absolute best employer. I am allowed to work a flexible schedule at a decent wage. DRP treats all employees and customers like family.
Five Stars ⭐️⭐️⭐️⭐️⭐️!
Steve Pepper
Steve Pepper
Nov 20, 2020
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My daughter had a stove fire which filled her apartment with smoke and soot and burned up the vinyl flooring in the kitchen. She wasn't home at the time of the fire and luckily the neighbor called 911 and CFD kicked in the door and were able to put out the fire before there was any major damage.
We called the insurance company and property managers and it was going to be a week or so before they could get a vendor out there. We were referred to DRP by a co-worker and they were amazing. Sean and his crew came out immediately, handled all the paperwork and arrangements with the property management
Amy Neifert-Dube
Amy Neifert-Dube
Oct 05, 2020
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The team was so nice! They checked everything over and made sure everything was right, tightened up some water connections and cleaned up to like new. I highly recommend Neil and his team of experts. As well as a shout out to John for taking my call, calming my fears and making sure all would be addressed promptly and professionally. THANK YOU!
Sandra
Sandra
Oct 01, 2020
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I had mold in my apartment and naturally I freaked out because I have had to deal with this issue before, but what I did not expect was within a couple hours Keith showed up at my door to look at my concerns. He was totally professional and put my mind at ease quickly. Keith started to clean the mold right away and even had the equipment with him to clean the air and dehumidify for the whole apartment. This was Wednesday and two days later I am still thinking about how impressed I am with his service. If I could give him more than five stars I most certainly would.
Brittany Bulgarella
Brittany Bulgarella
Aug 29, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
DRP has done several different jobs for our company and I am always impressed with their level of professionalism. Results are spectacular and I would highly recommend them.
Jay Hreiz
Jay Hreiz
Aug 21, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
DRP was efficient, transparent, professional, and very helpful during a basement flooding incident at my business. No problems whatsoever with any aspect of the service. I would highly recommend!
Service: Sewage cleanup
Addison Fox
Addison Fox
Nov 23, 2019
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I work at an apartment community in the Charlotte area and recently one of our residents had a small apartment fire, which caused a quite bit of smoke damage. I immediately called DRP and they were there extremely quick to assess the situation and set equipment to begin remediation. Their immediate response allowed residents to return safely to their homes and avoid an overnight mandatory evacuation.They were extremely patient when answering questions from residents who voiced health and safety concerns. Sean and Neil are amazing at keeping the staff in the loop about their plan of action and progress
Chona Vallencour
Chona Vallencour
Jun 19, 2018
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We came home to a flooded house early this year. For as stressful as the situation was, DRP did an absolutely fantastic job putting our minds at ease. They came and assessed the situation the same night (way after normal business hours) and was at our house with their equipment first thing the next morning. The crew worked hard and stayed late to make sure the damage was minimized. They took their time to walk us through the steps to make sure we could get back to normal as fast as possible. I don't have a single negative thing to say about how DRP handled our situation. I would call them again
Steve Patewood
Steve Patewood
Oct 06, 2017
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We had a sprinkler freeze over the weekend and these guys got to me so quick. They worked through the weekend including NYE to get me cleaned up. Highly professional and awesome crew. Can’t thank them enough.