Petroglyph Plumbing & Heating

Positive: Professionalism, Punctuality, Quality, Responsiveness
Best service I've had anywhere in awhile!! The ladies that answered the phone were so accomdating and helpful. They also went above and beyond while we were dealing with a warranty issue. The technicians that responded were knowledgeable and quickly and efficiently fixed our problem. 10/10 would recommend!
Services: Install water heater, Repair water heater

Buyer beware!!! Hired Petroglyph Plumbing to do the annual cleaning on my tankless water heater and was quoted $155. I was billed $575 for the job when it was completed despite nothing major being wrong with the unit. The company has very dishonest billing practices that they do not explain to you until the job is completed. The owner Curtis is nonresponsive to the dishonest billing practices. It appears that they take longer than necessary to complete the job to bill for extra labor hours. I do not recommend hiring this company.

Technicians arrived in a timely fashion. Resolved the problem, promptly. Courteous, very professional. Will use them in the future.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
COMPLETELY SATISFIED with our recent service call. Andres is prompt, professional, courteous and very knowledgeable. Lesly in the office is great too. So happy with them we scheduled the annual service on our Noritz tankless for next year. Looking forward to a long relationship with these folks.

Absolutely stellar service. We had a huge confusing debacle with the gas company and Petroglyph went above and beyond to help us get our gas turned back on. I can’t recommend them highly enough. You won’t be disappointed. Everyone I interacted was friendly, clear in their communication and very professional.

Be careful with these guys. My estimate was for $760 and after fault of the plumbers got stuck with $922 bill. I asked for an updated estimate but was told they were working on it. I never received the quote that I asked for twice. I only found out the cost when I was given an invoice. Owner just gives lame answers to questions. Mostly just concerned with attaching his business card to my equipment. Do yourself a favor and choose someone else.

A-O Smith water heater company sent Petroglyph P&H to my house on a warranty service call. I was given a courtesy call when they were on the way the technicians arrived ahead of schedule and completed the job promptly.
I will definitely consider PP&H next time I need plumbing and heating services.

Positive: Punctuality, Quality, Responsiveness
Very prompt and thorough service! Excellent turnaround time from assessment to repair of our Rheem water heater.

I needed to install a new Grundfos pump to replace the Grundfos pump that had given me 12 years of service. I contacted the Grundfos distributor and he gave me the name of a couple of companies that purchase Grundfos pumps, one being Petroglyph, which was nearest to my location. I had also purchased a 20 gallon water pressure tank to be installed to lengthen the pump turn on cycle. I scheduled Petroglyph to come out for what I thought would be a 1-2 hour job. I expected the cost to be around $200-$400. The job took Curtis and his helper 3.5 hrs and I was charged $364 for materials which included

Excellent customer service. Family owned business that treats you like part of the family!