Pegasus Appliance Repair

Pegasus Appliance Repair

Pegasus Appliance Repair
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Pegasus Appliance Repair
If you are in need of high quality appliance repair service, please feel free to contact Pegasus today. We serve a vast array of appliances and brands. Part of what sets us apart is that our factory trained and certified technicians can fix just about anything with ease. As large as a fridge repair, or as small as a wine cooler, our appliance technicians are always the right people for the job.

We know dishwashers, ovens, microwaves, and more. We service the north Texas area with pride. Doesn't matter if you are in Irving, Farmers Branch, or Carrolton, give us a call to help fix your appliance. Want to know more about us? My freezer stopped cooling and was 52 degrees. I contacted Pegasus and the technician Fred contacted me with questions. to determine what the issue was prior to coming to my house.
Services
Our technicians are trained and certified to provide appliance repair service with integrity, that is done right the first time. From washing machine repair to refrigerator repair, we serve a vast array of appliances and brands. Part of what sets us apart is that our factory trained and certified technicians can fix just about anything with ease.
If so, we are always looking for talented people that help us drive incredible customer service. Pegasus Appliance Repair is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
To enjoy working in the kitchen, it is important that your appliances that are in top condition. When your kitchen appliance can't keep up due to inefficient performance or part damage, it can cause frustration and irritation. PEGASUS APPLIANCE REPAIR is here to repair any broken appliance in your kitchen and restore comfort and convenience!
We don't realize how much we need our washer and dryer, when dirty laundry starts to pile up because the washer or dryer is not working. We can quickly assess problems and provide reliable solutions to a pesky problem. PEGASUS APPLIANCE REPAIR is here to repair any broken appliance in your laundry room so you can quickly catch up on clean laundry.
Reviews (18)
Aletha Hicks
Aletha Hicks
Dec 21, 2021
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Greg called me a few days prior to my appointment to get details of the problem I was having with my ice maker. On the day of my service appointment, he texted me to let me know he was about 20 to 30 minutes away. Upon arrival, Greg was very professional. He put on booties to protect my floor and was wearing a mask which I appreciated. He explained to me what he was doing to repair my ice maker step-by-step. After the repair he asked if I had any further questions. It is not often that a repair man is so knowledgeable and helpful. Greg did a great job. I highly recommend Pegasus appliance repair
Laurel Varney
Laurel Varney
Dec 20, 2021
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Jeff Wiegmann was our technician and kept us informed even before he arrived. The day before his arrival, via telephone, he helped me run the diagnostic test on the washer (which I didn’t know existed much less how to run). He walked me through the steps and was able to determine the likely problem. Then he put parts on his truck so he could fix it in one trip. This was a relief as since the pandemic hit, we have had to deal with backordered parts for a freezer repair and also on a car repair as well as waiting a couple of months on a replacement microwave that fit a custom built cabinet in the
Cathy Vanden Eykel
Cathy Vanden Eykel
Dec 17, 2021
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Jeff did an amazing job! Ontime, knowledgeable, brought appropriate parts. I talked part quickly ! I cannot say enough about his professional service.
Service: Repair dryer
Robin Haskin
Robin Haskin
Dec 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Jeff possesses the most important P's: punctuality, professionalism and politeness.
Service: Repair washer / dryer
Elizabeth Kahle
Elizabeth Kahle
Dec 03, 2021
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This was my third call to a company after endless loops around two other phone trees. When your washing machine is broken, you're really in the mood to discuss the situation with another human being. I was expecting more of the frustrating same with Pegasus, and that is not what I received. They were spectacular.
Their phone tree offers you a text line - and when you use that, a human being (a capable, responsive, literate, helpful one) walks you through the entire process. Asks questions, offers responses, and sets up an appointment.
My appointment was quick! The very next morning! And the window
Adriana Flournoy
Adriana Flournoy
Dec 02, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Thank you Jeff at Pegasus Appliance Repair. What a helpful team of people. I called to make an appointment to repair a dishwasher. Not only was he able to diagnose the problem with the dishwasher but he also helped with a burner that was out in the kitchen. Thank you for your quick response and knowledge!
Services: Repair stove / cooktop, Repair dishwasher
Emily Edward-Mitchell
Emily Edward-Mitchell
Dec 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amazing communication skills from everyone in scheduling and everyone at the office. They sent Fred to take care of my washer and there is no one better. On time, knowledgeable, professional, and made the whole process great. Thank you!!
Service: Repair washer / dryer
Steven Kordak
Steven Kordak
Nov 22, 2021
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I am a fan of using Pegasus Appliance Repair and the tech who services the McKinney area, Fred Diamond. Fred is personable, intelligent, very professional and has a great way of explaining his work to ensure customer's know how issues are resolved.
He is knowledgeable of units he services and offers good insight on how to properly maintain appliances. I am repeat customer and glad when I see Fred is assigned to my service order.
Mathew Mitchell
Mathew Mitchell
Nov 17, 2021
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Was very pleased with the service. For the first time in months I'm finally able to use my dishwasher. I had a repair service come out whom switched out parts, and replaced the dishwasher entirely on two separate occasions. Abel (repair man) was able to diagnose and fix the issue on the first time. I highly recommend them, and I will be contacting them in the future.
Javier N. Taunya Avalos
Javier N. Taunya Avalos
Nov 15, 2021
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Very kind, professional and courteous and got the job done in a timely manner. Came early to meet my needs and is willing to come back for a follow up if needed. I highly recommend
Elizabeth Kahle
Elizabeth Kahle
Nov 05, 2021
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Hi! I stopped by to praise both my technician, Fred, and the easy, cool, quick process by which he made it to my home to inspect my flashing, angry, beeping washing machine.
That text communication line is so cool! You're communicating with a real human, who is helpful, and literate, and kind, and efficient about taking care of you.
Plus I had a… unique situation in needing to still work while my appointment was taking place - and I have to praise Fred for that for being not only knowledgeable and helpful, but flexible about working around strange schedules and unique situations.
I promise
Pam K.
Pam K.
Nov 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great communication from making the appointment throughout the day of service. Jeff did a great job repairing my dryer and was very professional. Highly recommend Pegasus for your repair needs.
Service: Repair dryer
Mariela Hernandez Jaquez
Mariela Hernandez Jaquez
Oct 29, 2021
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This was such an easy and smooth process. The glass on the door of mr stove shattered. I called and and filed the claim, received a text the very next day and had an appointment for repair just a couple of days after. Communicating by text made the entire process so much easier. Highly please and absolutely recommend.
Benjamin Egbert
Benjamin Egbert
Oct 28, 2021
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If you want an appliance fixed the right way the first time while receiving excellent service this is the company to use! The technician, Jeff that came out was excellent, he knew exactly what to do for the fix and did it quick. He was professional, notified me of arrival time, knowledgeable and got problem fixed. I highly recommend using this company!
Annie Pyryt
Annie Pyryt
Oct 19, 2021
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Positive: Professionalism, Quality, Responsiveness
Our tech, Jeff, was extremely nice and professional. He fixed the dryer in less than an hour! I would recommend him to anyone.
Service: Repair dryer
Eddie Kelly
Eddie Kelly
Aug 16, 2021
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Our freezer stopped freezing and was at 52 degrees when we realized it had stopped working properly. Fred had the issue resolved and freezer working again properly the same day! Excellent follow-up by the owner the next day to ensure it was continuing to work properly. Highly recommend Pegasus!
Brooks Zweifel
Brooks Zweifel
May 07, 2021
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Vincent was great. They stayed in communication with me throughout the process and addressed my issues timely and correctly.
Thank for your help with the repairs to my units.
Ken Attenberger
Ken Attenberger
May 06, 2020
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Fred Diamond was very helpful and knowledgeable. He resolved our clogged drain line problem quickly and we were charged only for the service call. I highly recommend Pegasus appliance repair. I give them a 5 ⭐️ rating.