R B D Lock & Alarm

Positive: Quality, Responsiveness, Value
This guy that runs the store is the best. He waited for me to come to make copies of some keys I needed. That was so nice of him. Now I can go on with my day and enjoy it. Thank you RBD for your patience and courtesy

Positive: Quality, Responsiveness, Value
I called when I locked myself out of my apartment and Eddie talked me through how I could get through the lock out on my own which saved me tons of money and pain on a Sunday afternoon. They’re so helpful and super kind!

Honest and locksmith don't seem like a natural fit, but I absolutely attest this for Eddie and his team. I had an experience where every other locksmith I reached out to in the area was going to charge me upward of $300 for a job; and when I inquired about changing to an electric lock, everyone quoted me high prices and that it can be done no problem. I have an older mortise lock that isn't an "easy upgrade." When I tried to go in person to some of the "lock smiths" the store fronts were barber shops, dry cleaners, or didn't exist?! When Eddie responded, I

These guys are the best! I had a lock emergency at my apartment this week, and my wife called a different locksmith. The guy told me the lock had to be drilled out, and it would cost $85. for the service call, $400. to break open the lock, and $400. for a new lock. I didn't feel that that made sense. I called up my guys at RBD, who I have used for locksmith work and for alarm service for around 25 years. He told me they would charge $195. for the job. But he said that before they came out, I should try something. He asked if I had any WD-40, but I didn't. So he suggested I spit on the

Positive: Professionalism, Value
My experience at RBD was excellent! The man who worked with me was so kind and got my set of keys copied in a flash. Set of 5 keys copied for under $20, I will definitely return to RBD next time I need a key!
Service: Copy building key

Positive: Professionalism, Quality, Value
I couldn't have asked for a better experience than Eddie provided me. After visiting multiple locksmiths looking for a copy of my apartment key, Eddie went through leaps and bounds to secure it. Would recommend to anyone searching for a local locksmith.

I went to make copies of my keys. Eddie is the absolute professional! That's what you call service! Efficient, pleasant and fast!

RBD is the best. Eddie was friendly, efficient, professional, and got my key duplicated in less than 5 seconds. Will certainly be back! So appreciative of wonderful local businesses!!!

Great local business! always helpful whenever required, gave us some tools to help us with our lock!

Awful, made 8 keys, NOT 1 fit! Refused to refund me. Totally unprofessional fake business

I recently got locked out of one of our retail locations. Called a number of locksmiths that didn't even call back (were open doing COVID-19). Then I called Eddie & not only did he show up when he said he would, he was able to get in without drilling the existing locks on both doors!!!!!!. This guy is my new hero & go to guy. If you read this tell Eddie, Davidovich Bagels said he's the best.

Robbie

I called and owner agreed to do an emergency service to me by making copies of keys I needed urgently. He was extremely accommodating and hospitable considering the current climate. Much appreciated! Thank you!

Richie came and fix my front door lock.It took awhile due to the fact the door was not align. He even out of way to make sure was installed properly. I am glad I called them. Will use them

I've had keys made here a few times. They're always quick, kind, and affordable. But the other day I was stuck in a little conundrum unrelated to anything they sell. Eddie proactively offered to help...and solved the problem the way good neighbors of yore might have. And he wouldn't accept cash for his trouble. Thank you Eddie...and Viva Nolita!

Excellent service. I called them and within ten minutes they were changing my locks for a very reasonable price. Absolutely five stars!!

R B D has provided great service for our business in multiple locations. Not a single problem and would recommend them for anyone with lock and alarm needs. Thank you!

These guys are absolutely the best. Friendly helpful and reasonable people who will go above and beyond to get the job done. Very trustworthy.

Really nice and friendly guys. But got several keys made here and none of them worked.

My favorite place to get keys made. These guys are quick, straight to the point, and have clear and fair prices (basic keys are $2)

A real neighborhood business. Helped me out of a HUGE jam with suggestions that worked, offering their services at a price but said why waste $ when you can do it yourself. I call that citizenship. So refreshing in a Manhattan that has turned into"whats in it for me".
Thank you R B D I will certainly call upon you when I need a new lock and actually pay for your work.
Kindness is infectious.

Stay away from this vendor at all costs. They are sneaky and underhanded.

They installed a buzzer system for me in Nov 2013. In the summer the buzzer malfunctioned, would not stop buzzing. I called them to take a look--we thought it was covered under the warrantee so we didn't ask for a quote. When the Eric arrived it took him less than a minute to find and fix the problem (a wire had come loose). He called back to the office and told my wife that it was not covered under the warrantee and would cost $95! My wife didn't want to pay him without consulting me so she asked him to send

I accidentally locked myself out of the apartment tonight and I called Eric and he had me back inside in no time at all! I can't say enough good things about the company, really, these days it's hard to come across good businesses, ESPECIALLY WITH LOCKSMITHS but I know where I'm taking (and referring) all my key and lock queries.


Thanks, Eric!

If you need keys copied, go here. Excellent superb customer service. Upon first entering, you're greeted with a smile by the owner asking how he can help you. The owner even told me that he would work with me until the keys worked.

You can tell a great businessman by observing how he interacts with all his customers. There was (in my eyes) an annoying lil boy who kept taking all the keys off the spinning rack and the owner was very kind about it! Patient, no snapping at all.

He helped copy my keys and it worked like a charm, no having to take the keys back. Go here first, you won't