With a fully stocked warehouse, over 20 trucks on the road in Monroe County-and fully trained and certified technicians nearly everywhere in between-we are confident we can give you the service, support, and satisfaction you expect from your local plumber. Gatti Plumbing takes pride in knowing that our customers are serviced with integrity and work excellence.
At Gatti Plumbing, our dedication to customer service and our experienced, well-trained plumbers set us apart from the average drain cleaning and plumbing service. If you have an emergency plumbing need, we'll get to your home or business quickly. For regularly scheduled maintenance installations and other routine appointments, we'll work at a time that's convenient for you.
That's why our distinctive service vans are seen so often in neighborhoods across Rochester. Just look for the red wrench!
At Gatti Plumbing, our dedication to customer service and our experienced, well-trained plumbers set us apart from the average drain cleaning and plumbing service. If you have an emergency plumbing need, we'll get to your home or business quickly. For regularly scheduled maintenance installations and other routine appointments, we'll work at a time that's convenient for you.
That's why our distinctive service vans are seen so often in neighborhoods across Rochester. Just look for the red wrench!
Services
Gatti Plumbing is proud to be the go-to plumber for homeowners and businesses in Rochester. We work hard to earn our reputation by providing the best customer care and most complete plumbing services available. At Gatti Plumbing, we believe in delivering superior service from the moment you first contact us.
Gatti Plumbing is proud to be the go-to plumber for homeowners in Rochester. We work hard to earn our reputation by providing the best customer care and most complete plumbing services available. At Gatti Plumbing, we believe in delivering superior service from the moment you first contact us. Our plumbers enjoy their work, and it shows!
When a commercial plumbing problem interrupts your business, or a clog or leak is damaging your property, you need the problem diagnosed and fixed-fast. Gatti Plumbing is proud to be the go-to plumber for commercial businesses in Rochester. We work hard to earn our reputation by providing the best customer care and most complete commercial plumbing services available.
Gatti Plumbing provides the most comprehensive sewer, septic and drain services for homeowners and businesses in Rochester. From general system maintenance, septic pumping, new installations and repairs, we have the knowledge, tools, talent, and manpower to get the job done on time, on budget, and with minimal intrusion.
Our well-trained and experienced plumbing technicians are familiar with all types of household, office, industrial and commercial plumbing systems. When something suddenly goes wrong with your toilets, showers, sinks, grease traps, drains or sewer pipes--we know how important a quick response can be.
Reviews (24)
Nicole B.
Jan 03, 2022
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Autumn Williams
Dec 22, 2021
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Lunarchild
Dec 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They made my Christmas. Terrific service, wonderful service in & out of the office. Basement water drainage fixed in a very timely manner. Have always called for problems & never any problems. Priced right and never overcharged. The best.
Service: Unclog drain
They made my Christmas. Terrific service, wonderful service in & out of the office. Basement water drainage fixed in a very timely manner. Have always called for problems & never any problems. Priced right and never overcharged. The best.
Service: Unclog drain
Pattie Smith
Dec 14, 2021
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Serviceman was nice enough. Replaced sink faucet and stopped that leak. Replaced tub spout to solve shower diverter problem Primary concern was the tub dripping. Was allegedly fixed but, said some water would come out after a shower until the pipe drained. several hours later tub still dripped. Next day still dripping. Owner claimed that he was losing money but he would send someone so we could buy another tub faucet.... at $500. plus 2 hours labour... Also claimed that none of the original work was on the faucet.
Christopher Casa
Dec 02, 2021
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Jill Shechet
Nov 27, 2021
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Melissa King
Oct 23, 2021
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Gatti Plumbing saved what shred of sanity I had left after my basement flooded this past weekend.
Our basement began flooding shortly after midnight Saturday morning. What a panicked and helpless feeling! Luckily the North Greece Fire Department had a pump we could borrow. Completely desperate, I called around to various plumbers who advertised online they offered “emergency plumbing services”. After many failed attempts leaving messages w/ various answering services - just trying to reach ANYONE who could help me, I finally had someone “scheduled” to come at 10 AM from Taylor Heating
Our basement began flooding shortly after midnight Saturday morning. What a panicked and helpless feeling! Luckily the North Greece Fire Department had a pump we could borrow. Completely desperate, I called around to various plumbers who advertised online they offered “emergency plumbing services”. After many failed attempts leaving messages w/ various answering services - just trying to reach ANYONE who could help me, I finally had someone “scheduled” to come at 10 AM from Taylor Heating
Balkar Singh
Oct 21, 2021
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Jacqueline Noble
Sep 06, 2021
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Bethany Fjeldheim
Aug 25, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We are SO thankful for this company and their services. They literally showed up in twenty minutes after we called them after hours for an emergency. They’ve gone above and beyond for us every time we’ve used them. Affordable, reasonable, and honest. Highly recommend. We will use them every time.
Service: Repair shower
We are SO thankful for this company and their services. They literally showed up in twenty minutes after we called them after hours for an emergency. They’ve gone above and beyond for us every time we’ve used them. Affordable, reasonable, and honest. Highly recommend. We will use them every time.
Service: Repair shower
Mark Patrick
Aug 20, 2021
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Received a call from Jon Gatti of Gatti Plumbing to discuss my installation. They did credit the $60.00 for the service calI that was originally stated would not be charged. I sent an email to the office to service a SaniFlo toilet. The office sent a technician out. The technician was at the business for almost 15 minutes and was charged for a service call of $60.00. When they realized that they had the wrong part they ordered the correct toilet to replace. Then charged another service call to place the order for the toilet. Once the new toilet arrived the charged another $60.00 for the install
Kari C.
Jul 24, 2021
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Jessica O.
Jul 03, 2021
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Past repairs have fallen apart. I have called them to fix a broken repair in the past, and the guy who came out said it was really a different problem and so he charged me again. Maybe it was, and maybe it wasn't, but when the second thing I'd had them out for broke, I just went with another company instead.
Cheryl P.
Mar 16, 2021
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Thought garbage disposal needed to be replaced, dishwasher had standing water in the bottom and sink was draining very slowly. To say I'm surprised by Gatti Plumbing is an understatement. Disposal did not need replacing, leak repaired, water drained from dishwasher. The bill was more than reasonable. I will tell everyone how pleased I am with Gatti and highly recommend them. TEN
M. T.
Jun 29, 2020
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I needed a plumber for a real bad leak in the basement and I Called Gotti plumbing because they have never failed me and again they are the best. When I called in on Monday morning, they did not have an appointment available until Tuesday. When I told Robin that it was leaking about a bucket an hour, she tried her best and got me in right away. That was awesome. Mike came out and fixed the problem quickly and did a great job!! Thanks Gotti...you are to he best!!
Jennifer L.
Feb 04, 2020
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I was very pleased with the professional service both on the phone and in person. Despite some challenges that weren't their fault, the workers remained professional and relaxed and didn't say one negative thing. No swears. They even greeted my 8 year old when he got home from school. Their work was impeccable and clean. Worth the price for me!!
Bill B.
Feb 01, 2020
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I will say I am quite surprised with the negative reviews of Gatti Plumbing. I have used them several times in the past four years (after getting the run around from several other local plumbing companies), and they are always great. The schedulers do their best to get them to my home as quickly as possible, and then once the servicemen are here they are professional, careful and thorough. It's great to know that Gatti will be there when my family needs them!
John N.
May 14, 2019
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Our kitchen faucet was leaking a few years ago so I called Gatti and ordered a specific faucet. When they arrived I was told, "Gee. I don't have it on the truck. How about this one?" Reluctantly I said OK because of the leak, and have regretted it ever since. The handle is very short which makes it impossible to set for warm water - it is either too hot or too cold. Yesterday I got burned. Today the faucet began to groan when moved. Why did I keep it so long? Because the next one could even be worse.
Barbara Y.
Nov 26, 2017
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I love Gatti plumbers. We called at 8:45 on Thanksgiving evening because the kitchen sink and laundry room drains were blocked. They sent a plumber within an hour who was extremely polite and skilled. It was such a relief to be able to turn on the dishwasher and get to bed. Thank you, Gatti Plumbing!
E. S.
Jan 25, 2017
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I called them at 4:32PM to unclog the only toilet in our house. Tommy arrived at 6:25, which for an unscheduled service call is great turn around time, especially at that time of day! Tommy called when he was on his way and said he would be here in 20-25 minutes, which he was. He fixed the problem in 5 minutes and because of that, tried to get me a lower price. He called his boss, who wouldn't let him (understandably, since they pay him overtime to work after 6), but I really appreciated the effort on Tommy's part. He was courteous, efficient, and didn't seem to mind that my
Lisa G.
Oct 20, 2016
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What a great company with knowledgeable plumbers! Tom came in, looked at the work to be done and said "I got this" and went to work. He was finished within 2 hours which was what the quoted time was. He cleaned up and was extremely friendly. I highly recommend, as I have had them do multiple jobs in my house in the last ten years with no issues.
Peter Z.
Mar 24, 2015
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I called for a frozen pipe that needed to be taken care of for my rental property. It was determined by the plumber that is was in fact the faucet that was broken. After "fixing" the faucet the plumber realized that it was in fact a frozen pipe and not the faucet. The frozen pipe was fixed and the plumber said he could not put the original parts back on because he "could not find them." When asked how much the total charge was going to be he said $160. A few weeks later the almost $400 showed up on my credit card. The supervisor said it must have been a miscommunication
Alex M.
Feb 24, 2015
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I was recommended Gatti plumbing through a friend, and was extremely disappointed with their service. From the moment two un-introduced men entered my home, rude behavior was portrayed. I have baseboard heating in which some pipes were frozen. These men came in asking, "So you don't have heat in your bathroom?" when I clearly stated my problem to them before they responded to my service call. These men brought their hot box which hadn't worked after 4 hours of being on my pipes. When we suggested bringing another hot box to the site at 10 am, they said that could not happen
Cece C.
Jan 14, 2015
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Really happy this place is a 24/7 service. They were the only ones to offer to come out at 2am to install a new water heater when our other one sprung a leak. The technician Mike was nice over the phone when asking me if I took steps to stop the water first. He came an hour later and was polite ,neat, clean and careful when taking the old one out and bringing the new one in. The price was $850 all together. Very grateful they came out. Definitely will use them again.
