Zerorez Phoenix
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Zerorez Phoenix
Our Zr water technology allows us to clean and refresh your surfaces without the use of detergents or harsh chemicals, which means your carpet stays cleaner longer, unlike other carpet cleaning companies in the Valley. There are several reasons I am a repeat customer of Zerorez. First, the unique non-toxic Zerorez Water does a superior job cleaning my carpets and leaves no residue.

The professional technicians are prompt, efficient, accommodating, and friendly. My technician this time, Robert H, gave me a reminder call, arrived on schedule, was careful to ask about following health safety precautions, did a thorough job in cleaning my carpets, was polite and friendly, and was responsive to my carpet cleaning requests.

Finally, the customer service is outstanding. I am happy to refer Zerorez to my family and friends. Thank you Zerorez. We've been using Zerorez for years and we are always so happy with the technicians and their work. This time was no exception. Harold was professional, courteous and did a great job on our carpets.
Services
Ever hear that urban legend about the woman that got her beautiful carpets professionally cleaned only to have them get dirtier faster with each cleaning?! Unfortunately, this isn't so much a tall tale, but a scientific fact! Luckily though, this doesn't apply to Zerorez. Pesky spots stay gone with our cleaning process.
Are you tired of spending hours on hands & knees scrubbing those grout lines just to watch them darken again almost before your eyes?! Stop the residue cycle - get Zerorez clean. Have you ever taken a look at the grout up against your baseboards, or underneath your area rug? What is with the two different colors of grout?! Take a breath, it wasn't installed like that.
Upholstery collects just as much dust as your carpet, but when you add the oils and dead skin that come from our bodies you are creating soil that can't be removed with simple vacuuming. The Zerorez process cleans your upholstery without the use of any soaps, detergents, or harsh chemicals. Our Zerorez Process is safe and effective on all kinds of upholstery.
At Zerorez we know how important your delicate rugs are, and that's why we take the greatest care in cleaning them. The Zerorez method is fast, safe, non-toxic, and beyond green! With Zerorez your area rug will look beautiful again. Zerorez specializes in cleaning delicate rugs. In most cases we are able to clean your rugs in your own home.
At Zerorez we love our pets just as much as you do. We also understand that they can be the cause of some serious carpet disasters! Luckily we have worked hard to provide a solution to our customers that permanently removes urine from carpeting. Traditional methods simply mask remaining odors by spreading perfumes, oils, or other odor masking agents, offering only temporary results.
Reviews (22)
Nimesh Khatri
Nimesh Khatri
Jan 04, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Robert helped us with our carpet cleaning. We had few pet stains that he treated and extracted. Did an amazing job. It sis cost extra for the additional treatment, but well worth it. Thank you Robert and his crew and Zerorez.
Service: Carpet cleaning
Christine Law
Christine Law
Jan 04, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Zero Rez/ my technician was excellent. He was very knowledgeable and helpful in regards to my questions and or concerns. The job performed was quite long and he finished it under the time I anticipated and everything turned out exceptional and far better then I ever could have anticipated.
Services: Area rug cleaning, Pet stain and odour removal, Upholstery cleaning, Carpet cleaning
Jeanne Cahill
Jeanne Cahill
Jan 03, 2022
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Technicians arrived on schedule and were polite and attentive to the work that needed to be done. I also had tile and grout cleaned. Everything is freshened up. Upholstery did not come out as clean as I hoped, but it is an older piece. Robert said if I was not happy when it dried, he would return to touch it up. Good service overall.
Patti Mccartney
Patti Mccartney
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have now used this service 3 times. They never fail to amaze me. No other carpet company that I used has been able to get the traffic patterns out of my carpets and my carpets are 10 years old. They even got the patterns out after others tried. Give them a try. You will not be disappointed
Service: Carpet cleaning
Cody L.
Cody L.
Jan 02, 2022
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Called Zerorez because of their radio commercials. Sounded good. They arrived on time and did a decent job. My only comment would be when they left, my wall to wall carpets looked like they weren't attached to the floor anymore. The carpets looked very wavy and I thought I would need to hire a carpet stretching company to re-attach the carpets to the floor..! We exchanged a couple of emails & photos. Long story short.. That's NORMAL.
Why didn't the dude tell me that before he left?
I don't know..? So now, if you read my review you'll know what to expect..
Joan Lyons
Joan Lyons
Dec 22, 2021
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Positive: Professionalism
Lorenzo was excellent to work with. He did a great job. Lorenzo was polite & went above & beyond to accommodate us. We would definitely recommend your service & will look forward to using your company again.
Service: Carpet cleaning
Aaron Bustillos
Aaron Bustillos
Dec 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I had Zerorez come by Saturday and had then do my couch and 2 bedrooms and they came out great! They were even able to lift the stains the apartment "claimed" they couldn't. Our tech was very professional and spent a lot of time and effort, especially on our couch. We definitely reccomend 5 Stars!
Services: Area rug cleaning, Pet stain and odour removal, Drapes and curtain cleaning, Upholstery cleaning, Carpet cleaning
Michelle C.
Michelle C.
Dec 17, 2021
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Another great service with Zerorez. My technician Johnathon B was knowledgeable, efficient and produced great results.
Bob G.
Bob G.
Dec 11, 2021
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Bait and switch, plain and simple. Quoted one price on the website and the driver tried to charge me double. Apparently, an 80 square foot rug is way more expensive to clean than a 250 sq foot room Skip these folks and use a reputable company instead of a marketing scheme.
Duane W.
Duane W.
Nov 04, 2021
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Women on phone said they do not have anyone that comes out to give estimates. She told me prices over the phone but not knowing the dimensions she could only speculate. Called three other companies and they all sent someone out. Just trying to get my tile cleaned. Of the three only two moved items and only one would replace broken tile piece. Guess which one got the job and was lower in price too. Job done and more than satisfied. So long Zerorez. Remember you can't put a price on word of mouth advertising.
Salina A.
Salina A.
Oct 20, 2021
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Kudos to Zerorez. I had someone come out a few weeks ago and conveyed in my review that my tile/grout wasn't as clean as usual when they come out. A representative called and emailed me very quickly to apologize for my dissatisfaction and offered to come back free of charge to reclean my tile and grout. A different tech named James came this time and I have to say he went above and beyond. My floors were so clean. He really took his time to make sure my floors were exceptionally clean this time. He was very professional and knowledgeable as well. I was very impressed and happy. I would highly
Tami R.
Tami R.
Sep 16, 2021
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I went to their website I scheduled a day I picked the type of service I wanted they came out they did exactly what I asked the service man was excellent quick and efficient they were even early and called asked if I would like them to come early I said by all means... There were no hidden fees I have a Chihuahua female that pees in four different spots on my brand new expensive $9,700 carpet they cleaned it up perfectly absolutely no odor (so happy there's no hidden costs)... very reasonable prices zerorez is exactly what they say they are... I feel no residue carpets are dry almost it's only
Lionel V.
Lionel V.
Aug 15, 2021
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Have had many different companies over the years clean my carpets and most have been ok but Zerorez, in my humble opinion, is by far a superior clean and my reason is this; they use no chemicals which leaves no residue that make your carpets stiff and crunchy to walk on. Using soaps, detergents, etc. leaves a residue which can make your carpets feel stiff and can also attract dirt and make your carpet matted. We just had our carpets cleaned a month ago and the service was top notch and the carpets were clean and soft. Great communication and a professional installer. You might find a cheaper company
Rachel K.
Rachel K.
Jul 28, 2021
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I called to have this company to clean the tile and grout throughout the entire home I just purchased. The tech that stated multiple times that the grout was stained, but he would try to do the best he could to clean it. There was nothing moved into the house yet, so he had access to every inch of tile, except for under the fridge, washer and dryer. I asked him if he would need help moving those out to clean under and he stated no he would be fine.

When he left he stated that he did his best, but the grout was still stained. The following day I went to scrub my showers, and began scrubbing the
Thomas M.
Thomas M.
Jul 17, 2021
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I have used zerorez for several years and will never use them again! The tech came to my house and tried to raise the price as soon as he got here. The tech quickly changed his mind once confronted and when he was going to clean the last room, he once again tried to raise the price. He was told to get out. I'm pretty sure he was just wanting to go home since it was Friday night but I will never use them again.
Julie L.
Julie L.
Jul 14, 2021
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I have had these guys clean my tile twice and I'm literally amazed at how clean they get it. I cannot get on the floor and hand scrub my floors anymore (even if I could it would take me 3 x as long and why would I with these results) and the floors get so gross with the dog, etc. They do a fantastic job and it's super fast. The prep time for us to get ready for them takes longer than them to clean it. It's so....worth it though. Love it!
Troy G.
Troy G.
Jun 23, 2021
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Tries to do absolutely nothing.
They should never try to clean upholstery. (They did take it off the bill)
Rug was the same.

Waste of money and time
Sarah S.
Sarah S.
Jun 11, 2021
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My carpets looked like absolutely nothing changed. They took less the 45 minutes to do my whole townhouse. I don't recommend at all. Go with someone who really cleans the carpets.$271.00 down the trash super disappointe
Troy H.
Troy H.
Jun 08, 2021
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Disappointed in the lack of communication. Met the tech at the property, told him to call us 30 min before he was done. Estimated two hours. 3 hours later we drove by. Two cleaning vans there. Apparently had issues with vehicle and in addition, they locked themselves out of the van. No call letting us know about the delay. We drove around for 5 hours. Waste of our time and gas. Gave two stars, because the cleaning was decent. Will never use them again
Paige V.
Paige V.
Mar 23, 2021
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Go with Zerorez!! They did great. My carpet now looks new again. I am so impressed. Both of the gentleman that arrived this morning were so nice, on time, & very fast. Which is perfect for a mommy of two (ages 3 & 3 months). Now that my daughter has been doing more tummy time & soon she will be crawling I feel much better about putting her on the carpets & rugs. They pulled up
So much dirt. I am a clean freak & I couldn't have done a better job myself. Contemplated getting my own machine. But it was effortless & they did such a great job I will most definitely be using
Andy L.
Andy L.
Feb 27, 2021
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Fell for the radio ad on this business and happy that we we. Our technician was very nice and knowledgeable and was able to remove all the stains on the carpet from our kiddos including a lipstick stain! Price was pretty good, scheduling was easy, and the price was as quoted.

Very impressed with this business. We have used other carpet cleaners and even rented a few from the big box stores. The results are no where close. I'd highly recommend.
Colette B.
Colette B.
Jul 02, 2020
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The technician (Daniel) spent more time explaining why my loveseat may not come clean than he did cleaning it. I did not disturb him while he did the cleaning. And after he finished he was right. There was considerable dark discoloration on the cushions and arms, areas that get the most wear. I was disappointed, but silently regretted that I had waited so long to have it cleaned.

As Daniel was saying good bye I noticed a scuff mark on the side of the loveseat. I pointed it out and he said he would clean the spot if I really wanted him to get his equipment out of the truck again.

I said I would