This was the second time I called DialOne for their service they were really thorough and fast in how to explained to me what troubles I have and jumped right into it and get it done. The jobs performed was nice and neat. Daniel D. did an excellent job. I highly recommend Dial One Johnson Plumbing to others.
Thank you! My AC works really good now. Daniel provided a regular service check today. Always polite and professional. Appreciate the service provided by Dial One, calling to remind me and setting up the appointment when its most convenient for me. Our plumbing team has the advanced tools and high quality training to repair any water heater problem.
We know how important a working heating system is and are committed to providing you with excellent service and comfort on cold days and nights. Our team has decades of experience using non-invasive methods to locate leaks and treat them at the source. Operating since 1965, Dial One Johnson Plumbing, Cooling and Heating offers high-quality plumbing services with fast and effective results.
Thank you! My AC works really good now. Daniel provided a regular service check today. Always polite and professional. Appreciate the service provided by Dial One, calling to remind me and setting up the appointment when its most convenient for me. Our plumbing team has the advanced tools and high quality training to repair any water heater problem.
We know how important a working heating system is and are committed to providing you with excellent service and comfort on cold days and nights. Our team has decades of experience using non-invasive methods to locate leaks and treat them at the source. Operating since 1965, Dial One Johnson Plumbing, Cooling and Heating offers high-quality plumbing services with fast and effective results.
Services
In 1965, Lemuel C. Johnson founded Johnson Plumbing. It was the first plumbing company in Desoto. Johnson Plumbing has grown to become Dial One Johnson Plumbing, Cooling and Heating. The company is now owned and operated by Lemuel's daughter-in-law, Sherrie Johnson-Hartsock, with his grandson, Daniel Johnson, a third-generation plumber who is also the Service Manager.
We understand that plumbing and HVAC services can be costly. As members of the communities with families ourselves, we never want to put you in a difficult financial situation just so that you can receive our services. Our team at Dial One Johnson Plumbing, Heating and Cooling is happy to offer financing options.
Dial One Plumbing, Cooling and Heating has been providing exceptional services for homeowners in Cedar Hill and the Dallas Area for over 50 years. Our expert teams are licensed, insured and highly trained. We understand how important it is that you get timely, trustworthy repairs for your heating, cooling and plumbing systems.
From the initial phone contact " How can we make you smile today!" Loved this greeting to the interaction with the repair tech, it was a very pleasant experience. The response time as well as the repair were handled in a very timely matter. Professional & great customer service are hard to find! I absolutely felt valued as a customer & will highly recommend your services to my friends & family!
In most areas of Texas, air conditioning is essential to year round comfort. Because they're on all of the time, homeowners understand that air conditioning units need regular repairs and maintenance. When your air conditioner is in need of a tune up or check up, hire the best HVAC technicians in the Dallas area.
Reviews (14)
Darla Thompson
Dec 31, 2021
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Lawrence Laws
Dec 29, 2021
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Michelle G.
Dec 26, 2021
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Johnson Judy
Dec 24, 2021
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Donna Hernandez
Dec 07, 2021
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Positive: Professionalism, Quality
Brian did an amazing job of explaining all options and procedures with me and putting things in layman’s terms. I’m so happy to get the leak resolved!!! This is my second job they resolved for me and I have the utmost confidence in the quality of his work. I very highly recommend Brian and Dial One Plumbing!!
Service: Find & repair leak
Brian did an amazing job of explaining all options and procedures with me and putting things in layman’s terms. I’m so happy to get the leak resolved!!! This is my second job they resolved for me and I have the utmost confidence in the quality of his work. I very highly recommend Brian and Dial One Plumbing!!
Service: Find & repair leak
Antoinette Wood
Dec 06, 2021
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Cannot recommend Michael from Dial ONE enough... we recently turned a house in East Dallas into an airbnb for short term rentals. Our very firsts guest checked in the night before Thanksgiving and unfortunately discovered that the hot water was not working. In panic I called multiple 24hour plumbers trying to find one available to come out on a Holiday. Two plumbers agreed to come the following morning and I was going to use whoever showed up first. The other company showed up before this one and told us the pilot light wouldn't stay on and that the repair would be more costly than to replace it
Deede Redic
Nov 18, 2021
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David Henderson
Nov 04, 2021
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Positive: Professionalism, Punctuality, Responsiveness
We used Dial One to inspect our home before purchase. They scheduled our appointment on short notice, made arranging for the payment easy, and did a thorough job. They called to discuss their findings and answer all of our questions. I would use them again, but hope I don't need to because we love our new home!
We used Dial One to inspect our home before purchase. They scheduled our appointment on short notice, made arranging for the payment easy, and did a thorough job. They called to discuss their findings and answer all of our questions. I would use them again, but hope I don't need to because we love our new home!
Kenishia Mitchell
Nov 02, 2021
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Mike was absolutely wonderful!!! He was very nice, professional and on time! He went over and beyond what was required. We will definitely request him again or just Dial one Johnson Plumbing in general for future repairs if needed in our home. Thank you all so much for your service and professionalism.
I would also love to say that Tiana the customer service rep or the receptionist that answers the calls was very professional and wonderful as well. She understands the true definition of customer service! You all are blessed to have her. Thank you so much!
I would also love to say that Tiana the customer service rep or the receptionist that answers the calls was very professional and wonderful as well. She understands the true definition of customer service! You all are blessed to have her. Thank you so much!
Larry Roach
Sep 18, 2021
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I wanted to share that you have a true professional and a fine young gentleman in James Watson. He has performed services at our home on two separate occasions. Sink, shower and toilet repair on first visit and a garbage disposal installation on second trip. We found him to be fair, informative and efficient. It’s great to know that good people you can trust, like James, are there when you need them.
Adam B.
Sep 10, 2021
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Had a toilet leaking from the seal for a while and it eventually ruined the flange. Sure I could have repaired it myself for a fraction of what it cost to pay a plumber, but I have a bad back, so I decided I'd rather pay someone else to do it. I know plumbers aren't cheap, but it is what it is. Called Dial One Johnson to do the job. Everything went smooth. They answer the phones quickly, scheduling was flexible, they showed up promptly, they were professional and safe (wore masks and advised they were vaccinated), they worked quickly and efficiently and cleaned up after themselves
Maurice D.
Jul 07, 2017
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Judy S.
Nov 08, 2016
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Our Plumber was Brian. While my father was on vacation we discovered a gas leak, after calling the gas company, who came quickly and found three leaks, we call Dial One Johnson Plumbing. They sent Brian to fix our problem. He fixed the three leaks by replacing three valves and hoses. We ask if he could look at a stopped up bathtub. As he was trying to unstop the tub he found that the pipe under the house were rotted out. In fact after he got under the house he found several pipes and joints in the same condition. It took him several days to fix the piping and tub fixtures. Brian was always courteous
Sue Ann S.
May 08, 2015
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Dial One has been my plumbing company for more than 10 years. And, there are many reasons for that. Again, today they showed up on time, and did a terrific job on the leaks and repairs. One thing I appreciate is that they give me options, when possible. I am always at ease when they are in my home, and with their professionalism. James did a great job today. Thanks so much.
