TLC Landscape

Update on initial review - Poor service for follow up issues, and warranty is of no value. Get the warranty in writing -anything not written down for warranty statements is not covered.
Original review: We recommend TLC Landscape! We first met with Todd to review what we wanted. He sent us a bid and ideas and then worked with us to begin the landscaping project. Todd was always there for questions and follow-up through the process. His crew did a wonderful job. They were always kind, hard-working, and always cleaned up after themselves. We love our new yard! Thanks TLC Landscape. --David and April

Time traveling wizards. It’s always 7:30 AM. No matter where or more importantly WHEN, TLC goes it’s magically 7:30 AM. Using the loudest possible blowers, mowers and edgers available in the Treasure Valley, and operators with epileptic throttle hands, TLC will handle your yard like real professionals. Always prioritizing the quietest residential areas earliest in the day, and commercial properties later, TLC has a knack for knowing when it’s most inconvenient for everyone but them. Small yard, no problem, it will take way more than an hour for one guy to use ALL the different equipment,

I hired Todd and TLC Landscaping to redo my entire backyard including hardscape, pergola, turf, water feature and planting new trees, flowers, bushes, etc. They began the project in February 2020 and was near complete by May 2020. I paid them half of a very large sum of money as the deposit, with the remainder due on completion. There were issues with the polymeric sand in the hardscape from the beginning. They replaced it entirely once and still every time it got wet (rain, hose, etc) the sand would come out of the joints leaving holes and cracks. Todd called the project "complete" in May 2020

Update: 3, 6 and 9 months later we started having trouble with our water feature. They came out twice and repaired, but it continued to have issues. The third time, we've called and texted many time. Still no response. Soon our warranty will be up. I think that's what their counting on.
Very disappointing
We hired TLC to do a patio and water feature in our backyard along with redoing all the beds in the front yard. I was so impressed with the way they laid the stones for the patio. All stones were hand cut to fit and laid with only a 1" gap. It looks absolutely beautiful. They did a fantastic

I needed help getting my sprinkler coverage corrected. TLC came out the next morning and got it done, replacing and redirecting the sprinklers as needed. The crew was courteous and friendly.
A couple days later my system started having a different issue. The same employee returned to review what was happening. It wasn't clear what the cause may have been but he cleaned up some possible issues and the system seemed to run fine, until the next day when the problem returned. TLC came right back out to investigate further and found a bad wire they were able to replace. Now my sprinkler system is running

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Hired TLC for backyard remodel. Todd accompanied me to select water feature and made other personal recommendations. Jason consulted with me frequently during the work. Finished product looks very nice. Good quality work. Personal service.

This was our third landscape project with TLC over the last 4 years. There was prompt communication and alignment from the initial visit to scope out the project to the completion of the work. Todd and his foreman Jason were flexible in scheduling and executing the landscape work. We’d definitely recommend TLC for your landscaping projects.

Positive: Professionalism, Punctuality, Quality, Responsiveness
Todd and crew have done total makeovers to 3 different properties of mine. Always loved the result. Very good work all the time. I highly recommend them.

TLC came out to fix our sprinkler pump after they had not blown our sprinklers out correctly in the fall which caused the pump to break. The repair they did lasted one single day and resulted in our front lawn flooding. (Thank goodness our neighbor was home to turn it off!) After weeks of not returning phone calls or texts, we had to hire someone else to come fix the work they did. They could not return any of our messages, but they could send us invoice.
I would not recommend this company to any of my family or friends.

Todd and his crew did a great job transforming our back yard. We now have a new beautiful paver patio with updated landscaping and a tree for future shade. It is exactly what we wanted! The work was completed quickly, the crew cleaned up at the end of each day and kept us posted of
the plan. We would highly recommend TLC and will definitely use them
again in the future.