J&M Carpet Renewal
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Nothing matters more than our clients, and when they hire us for the second, or third (or tenth) time, we know we're doing something right. When people know they can rely on our professional service, that's when great business relationships are formed. We offer both commercial & residential services.

When you spill something on most unprotected carpets, the fibers absorb the mess, creating stains and odors. Carpet protection works by repelling the dirt from the carpet fiers and preventing them from absorbing the spills. Carpet protector also helps prevent wear, and provides ultraviolet protection to reduce fading in sun-exposed carpet.

Our modern pet safe & child friendly pre-conditioning agents have allowed J&M Carpet Renewal to get ALL pet stains removed from your carpets and rugs. Our Pet treatments first knock down and suppress tough odors while bio-active bacterial enzymes go to work, digesting odor-causing organic residues at the source.
Services
Mission Statement: To create a cleaner, healthier & safer living/working environment for residents in the greater Seattle area. To save our clients money by extending the life of their flooring and upholstery while always providing an outstanding service experience. Vision Statement: To position our company as the local experts in our field and to have positive, consistent growth both individually and as a team.
At J&M Carpet Renewal, we offer the most effective, safest and greenest methods for keeping your home clean and odor-free. Our team is trained in using techniques and materials that are as safe for your pets and kids as they are for the earth, water and air. And every time you hire us to clean your upholstery or floors, you will be entered into a drawing for a chance to win one of our Deluxe Services for 3 Areas.
Thank you for choosing J&M Carpet Renewal to service your home or business. We believe that home and business owners in the Puget Sound area deserve the best when it comes to residential or commercial carpet cleaning. Since we began we had one goal in mind: To offer complete satisfaction to each client with our carpet cleaning Seattle services.
No repair patch is too big or too small for J&M Carpet Renewal. Our expert, IICRC Certified Technicians, perform precision patch repairs of all sizes, seamlessly. Whether you need a patch due to a pet scratching the carpet, a permanent carpet stain, an iron burn, or a carpet rip, our expert Technicians can repair it!
Function: The hot water extraction method (steam cleaning method) injects 240-degree water into the carpet through spray jets. The water is immediately recovered through a vacuum orifice as It's applied. The effect of this process can be compared to the rinse cycle of your washing machine. To facilitate cleaning, a strong detergent pre-spray is applied to the carpet prior to cleaning, and some level of agitation to the carpet is normally applied.
Reviews (23)
Lee Baumgarten
Lee Baumgarten
Jan 27, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Our carpet cleaner (I think his name was Randy) was a very kind and professional gentleman. He did excellent work and had excellent customer service skills. Friendly and nice interactions, but focused on his work and professionalism. The carpets looked amazing after he was done!
Services: Pet stain and odour removal, Carpet cleaning, Area rug cleaning
Lynn Tupai
Lynn Tupai
Jan 09, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jason is the best one yet ! He was very sweet & understanding about the situation. Not only that but the floors He worked a miracle on them ! When I say miracle I mean I NEVER THOUGHT THEM FLOORS COULD GET THAT CLEAN ! Thank you so much !!
Services: Pet stain and odour removal, Carpet cleaning
Teresa Sweeney
Teresa Sweeney
Jan 07, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had a basement plumbing disaster and we called J & M Carpet Renewal. They were able to schedule someone to come the very next day and did a beautiful job. Got all of the awful stains from sewage (yes, sewage) out and the carpet looks like new and the odor is gone. Thank you, thank you!
Service: Carpet cleaning
Raya Scott
Raya Scott
Jan 01, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Randy was AWESOME!!! Great customer service, funny and understanding into my carpet care needs. The phone rep who took my work order in for the same day was a 10star as well. Thank you guys for such a wonderful experience.
Services: Carpet cleaning, Area rug cleaning
Bruce Dahlstrom
Bruce Dahlstrom
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Service was great. Randy was on time, efficient and friendly. He was able to totally clean a badly stained carpet - looks like new! Seemed a bit pricey at $300 for two bedrooms and a short hallway, but worth it!
Services: Pet stain and odour removal, Carpet cleaning
Raquel Zamora
Raquel Zamora
Dec 18, 2021
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J&M were easy to work with - responsive, punctual and professional. Both the scheduling/information rep and the service tech were friendly and articulate - clearly explaining the cost and services provided. Cesar, the service technician assigned to our job (cleaning basement carpet and staircase), was conscientious of our hardwood floors upstairs, very clean, professional and friendly! He explained the process thoroughly and walked me through the project using a UV flashlight to assess the condition of the carpet.
Would 100% recommend.
Scott S.
Scott S.
Dec 02, 2021
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Randy and Cesar did a fantastic job. They were professional, on time, quick and friendly. I would use J & M again in the future. Great work.
Andrew Chen
Andrew Chen
Nov 25, 2021
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J&M performed maintenance cleaning throughout my house including stairs and also carpet stretching in one room. Overall, I was impressed throughout the entire process and would not hesitate to use them again.
Booking: Pricing is straight-forward with costs published online. No hidden fees, no nonsense. Booking was efficient with real-time online scheduling. I was also able to call and talk to someone who answered my questions.
Cleaning: During the day of the cleaning, Cesar texted before he left and arrived on time. I live in a townhouse with a shared driveway, and what impressed me immediately
Shannon Goin
Shannon Goin
Oct 12, 2021
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Positive: Professionalism, Quality
Cesar was knowledgeable, fast and great at his job. He walked me through the process and let me know what would be best for my pet stains. I was so happy with the results. Thanks again!
Leo C.
Leo C.
Oct 09, 2021
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This is a top notch organization that stands behind the product they are advertising. Great customer service and highly recommend them.
Amy T.
Amy T.
Sep 07, 2021
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Jason was very prompt in communicating through Yelp which is great. Cesar came to clean, and he was very courteous and took the time to explain exactly what he was doing and why, which was awesome. He was very honest about what could and might not be accomplished which I definitely appreciate. Carpets were cleaned well! I would definitely recommend this company and I will be coming to them again in the future!
Shandiny Gualip Contreras
Shandiny Gualip Contreras
Jul 14, 2021
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My roommate and I were able to schedule a last minute carpet cleaning service before our lease ended in literally 3 days. The service was maintained within the appointment window and it was very quick and done so with a mask (highly appreciated!). I even meant to tip in cash and forgot to, but was able to contact J&M the next morning to send our tip to Cesar’s way!
Dan M.
Dan M.
Jun 29, 2021
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I've used a number of carpet cleaners over the past 5 years, and can attest that J&M is by far the most professional and efficient team I've seen.
Our tech was Randy, who was very businesslike and friendly. We toured the house and he pointed out some issues, and afterward wrote up a complete quote prior to doing the cleaning.

I inspected his work and confirmed that he was very thorough, but also completed the cleaning in a timely manner. Multiple options were offered for making payment.

I would definitely recommend J&M to family and friends.
Llyra D.
Llyra D.
Jun 21, 2021
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I called them to do one room in my rental. They looked at the stains, said no problem, then went to work. When I came back to check, the stains were still there and there was some new discolored areas. They also provided "before" and "after" photos, but the "after" photos conveniently didn't show the areas where the stains were still present.

I called and they told me that I would have to pay for the next step up service to get it fully cleaned. Apparently I had paid for a "basic" cleaning which was really just a surface cleaning I could've done
Mia Z.
Mia Z.
May 10, 2021
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Our carpet needs a good bath so we found J&M on Yelp!

We got lucky that Jason the owner came on this trip. He and Caesar are very professional and hardworking. They cleaned every inch of our carpet with care. It was an easy breezy process. I was so happy I actually scheduled with Jason to clean another property of ours the following week!

I am glad we got to work with Jason and I highly recommend using them for your carpet cleaning needs!
Kate B.
Kate B.
May 01, 2021
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I am very happy with the quality of their work. I had puppy stains and smell. They didn't mask the odor but eliminated it.
I would recommend them. Fair in pricing.
Erin F.
Erin F.
Apr 05, 2021
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I can't speak highly enough about J&M and especially Randy. Timely, professional, fast and affordable. I'll be using them again for sure.
Scott P.
Scott P.
Mar 26, 2021
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Jason and crew did a great job on a grout cleaning in 3 bathrooms and a carpet cleaning. Fast and efficient job and Jason is a great, honest service provider. When the results on one of the bathrooms were not stellar, he did not hesitate to pull out the equipment again and make it right.

Highly recommend and would hire again!
Yunteng D.
Yunteng D.
Nov 12, 2020
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I was able to schedule a cleaning the second day after I call them. They arrived at my place on time and finished the cleaning in about half an hour. I am overall satisfied except for some remaining stains in the hallway. It's probably hard to clean using regular cleaning, which is understandable.

I would recommend this place for carpet maintenance since they are responsible and professional.
Therese K.
Therese K.
Sep 29, 2020
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They got back with a quote super fast, and I was able
to book with them really conveniently by email for the day after tomorrow! Jason is so friendly and on time, passionate about his job, big smile on his face! He does his job very well and fast and carpets look brand new. Thank you so much, Jason!
Jessica P.
Jessica P.
Aug 10, 2020
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Wow, amazing! I can think of so many words to describe the service that I received. First time ever getting my carpet clean and the service is wonderful. I feel so knowledgeable about my carpet and how to keep them clean for the next 6 month. Even learn why they get dirty and how they will. I definitely will recommend J&M to everyone I know, best helpers ever and I will have them come back for a full move carpet clean!! Thank you so much for your service and aid!!!
Katherine Y.
Katherine Y.
Jun 19, 2020
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We called Jason and his team yesterday and they were quick in response to help us right right away. They treat my house like their own. The team is friendly and professional. We had a great experience with them. Price was reasonable and the estimate was pretty accurate. We are happy to see the nice result and will definitely call them again.
Jeremy D.
Jeremy D.
May 23, 2020
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Tech was professional, pleasant and prompt. The difference in the carpet was significant. But there were brown stains that did not come out that I got out later with folex and my Hoover steamvac. We also went over the entry way again with the Hoover and got even more dirt out. Photos included. P.S. I made the mistake of not doing a thorough walkthrough so didn't notice the remaining brown stains until after they left. If I had perhaps they could have removed them.

Addition: I'm pleased with the owners response below. I would order the scrub next time. Service all around was excellent