Dawson-Dawson Heating & Cooling

Customer Service was outstanding! It started with scheduling a service appointment with the friendly office staff. Next, a fast diagnosis and repair from the service technician. Lastly, the invoice total was very affordable! Would highly recommend this hvac business for all your heating and air conditioning needs! Thanks guys!

Positive: Professionalism, Punctuality, Responsiveness
My old unit finally played out and they were on time, very professional, any question I ask they had the answer. They were nice and very professional. I will recommend them to anyone. Thanks Dawson and Dawson. Also thanks to Brett and his crew..

They know their HVAC. Make sure you're getting the proper service and tonage if your not using them cuz others take short cuts

Positive: Professionalism, Punctuality, Quality, Responsiveness
Mike was my service tech. He was personable and professional. I am extremely pleased with my service from Dawson and Dawson!

They did the install on our house that we bought brand new. A can of food was left in the HVAC unit outside. When we ran the heat it smelled like dead animal in our house. We paid $600 to have the ducts cleaned out. Luckily our builder reimbursed us for that money.

This company's technicians are awesome. Very knowledgeable, friendly and helpful. They take care of their customers and service is extremely fair and reasonable.

Bad service in pluming & cooling
Don't waste your money and your time
I had a bad experience dealing with this company for almost a year
1-First, they failed to run a gas line to my brand new GE Cafe gas range in the right spot from the first time and it was a big gap between the range and the wall, so to fix this issue they had to drill another hole in the kitchen hardwood floor, finally got fixed after almost 5 visits from unprofessional technicians
2- Second, they failed to fix the upstairs A/C unit for four time with same issue , every time they come they add some Freon and leave, and no

Our system was improperly installed. One of the tubes fell off twice causing half our home to fail to cool or heat properly and costing us hundreds in electricity bills. It took a call to a better company and better technician to find out that tube had never been screwed in and was only barely and hastily taped on each time. This company cuts corners. Do yourself a favor and deal with someone else. I would give 0 stars if possible.

Our overall experience with Dawson and Dawson Heating & Air was a very pleasant one. They were honest which I greatly admired and respected. I have worked with some other companies in the past that I've had come out and tell me things needed to be fixed that actually didn't. I didn't have to worry about that with these guys.