Providing expert services in Air Conditioning, Heating and Appliance needs in both Travis and Bastrop counties inclusive of Austin, Pflugerville, Manchaca, Manor, Bastrop, Elgin, Smithville, Cedar Creek and Rosanky. Family owned and operated since 1986, WCU Services has a highly trained and certified staff capable of satisfying both residential and commercial customers.
We are a Carrier authorized dealer, but we also service all makes and models. WCU Services also offers a showroom stocked with reconditioned appliances of many makes and models, including washing machines and dryers. Let our staff assist you with all of your Air conditioning, Heating, and Appliance parts needs.
We inventory commonly needed parts for the "do-it-yourselfers." Stop by today to see what we have to offer you. Contact us today for any of your Air Conditioning, Heating, and Appliance needs. We will be glad to assist you with you all of your Appliance, air conditioning, & Heating services or parts questions.
We are a Carrier authorized dealer, but we also service all makes and models. WCU Services also offers a showroom stocked with reconditioned appliances of many makes and models, including washing machines and dryers. Let our staff assist you with all of your Air conditioning, Heating, and Appliance parts needs.
We inventory commonly needed parts for the "do-it-yourselfers." Stop by today to see what we have to offer you. Contact us today for any of your Air Conditioning, Heating, and Appliance needs. We will be glad to assist you with you all of your Appliance, air conditioning, & Heating services or parts questions.
Services
Our mottos are "We Do It Right The First Time" and "Every Customer is Precious to our Business." With this in mind we offer a wide array of services to get your home or office running the way it should be. Our fleet of technicians and consultants can meet you on site to ensure you receive the best hands-on analysis and resolution.
We understand that choosing a air conditioning, heating, and appliance company you can trust can be difficult. When you come to WCU Services, you can put your worries to rest knowing that you will be working with experienced professionals who strive to provide the highest quality of service in everything we do.
Reviews (24)
Sherika Sanders
Dec 06, 2021
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Steven Alves
Nov 15, 2021
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Ron provided clear communication and assistance with the appliance repair.
I was impressed by the service plan that allowed for a scheduled pick up and repair to be done at the WCU shop versus the laundry room.
This process went very well and I would recommend WCU for future reference to others seeking appliance repair.
I was impressed by the service plan that allowed for a scheduled pick up and repair to be done at the WCU shop versus the laundry room.
This process went very well and I would recommend WCU for future reference to others seeking appliance repair.
Steven S.
Jun 28, 2021
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We started having issues on a Sunday night, called their message service and they said it would possibly be Monday or Tuesday before they may be able to get to us. They called us the first thing Monday morning and were in the neighborhood, could they come by. They came, replaced a defective part and we had AC.
We have been using WCU for several years, they are always courteous, very knowledgeable and customer oriented. If you have an AC issue, I would definitely recommend them.
We have been using WCU for several years, they are always courteous, very knowledgeable and customer oriented. If you have an AC issue, I would definitely recommend them.
Marco M.
Dec 27, 2019
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Had a appointment for today (Friday) which was set on Tuesday to fix my dryer. I receive a call Friday morning to inform me that due to recent changes they will not be servicing my area anymore. And yes I have used this company multiple times in the past. Dont make appointments if you don't service that area.
Anthony I.
Oct 19, 2019
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We've used WCU for years through AHS and now just on our own. They are a small, family-owned, well-run outfit that actually does the work themselves (no contractors). We've replaced both of our AC units with them and had them do countless maintenance on the old ones. Each time we priced out services and hardware, they were extremely competitive and always came through on their delivery. The provide heads-up calls and texts for appointments and have never let us down. They are the real deal.
Dasha L.
Aug 21, 2019
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We're called our insurance and they assigned us to the company who could came in 3 days later. On a blistering weather day in Tx you got to wait 3 days and 2 nights, that's not fun for us, neither for our cat.:) So I called in again, and ask to expedite our service call. This time we're were assigned to WCU, Brendan.
And we're so grateful. Brendan showed up very next day and repaired our fan in A/C unit.
He is very professional, friendly, funny and wonderful person. We're so relief and most important our cat is happy, and chilled!
Thank you WCU Services!
Update.
And we're so grateful. Brendan showed up very next day and repaired our fan in A/C unit.
He is very professional, friendly, funny and wonderful person. We're so relief and most important our cat is happy, and chilled!
Thank you WCU Services!
Update.
Linda Theobald
May 12, 2019
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Sam C.
Sep 26, 2018
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Marvin Konz
Aug 23, 2018
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Cathy S.
Jul 18, 2018
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Don W.
Jun 26, 2018
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Debbie R.
Dec 22, 2017
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Maggie M.
Jun 03, 2017
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Chris T.
Jun 10, 2016
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WCU was given to me by Old Republic Home Protection, so I did not chose them. My experience with ORHP wasn't great, but WCU was fantastic.
They gave me a call the same day I submitted a request for service, which was on a Holiday. They gave me times that day and the next they could come out and check out my AC issues. Were incredibly friendly and helpful, and ended up replacing my outside AC unit and coil on inside unit.
I had a question about status (there was a delay in replacing my unit due to a mistake by ORHP), and when I called WCU to check they were very understanding, told me they
They gave me a call the same day I submitted a request for service, which was on a Holiday. They gave me times that day and the next they could come out and check out my AC issues. Were incredibly friendly and helpful, and ended up replacing my outside AC unit and coil on inside unit.
I had a question about status (there was a delay in replacing my unit due to a mistake by ORHP), and when I called WCU to check they were very understanding, told me they
Bennet N.
Mar 16, 2016
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We hired WCU through a personal recommendation for work on our AC units, and they were professional, informative and efficient. Keegan did a great job, charged us a fair price and WCU actually saved us money by extending the life of our units through their correct diagnosis and their ingenuity. Plus, Keegan's a really smart and nice guy. Based on above, when we got AHS, we were really happy to see that WCU is one of their vendors. I request WCU every time - they have also fixed our dryer and our microwave. HIGHLY RECOMMEND.
Craig L.
Jan 03, 2016
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I would not judge these guys by their affiliation with American Home Shield. If you have AHS, I would insist on these guys rather than A-US, who is dishonest bordering on criminal.
AHS wouldn't allow me to use them even for a second opinion so I had them out on my own and they accurately diagnosed the problem confirmed by two other reputable contractors. I didn't end up using them but I did hire them to do a smaller job at my mother's house and they did a good job.
The ladies in the office were helpful in communicating with me and attempting to help me get a fair diagnosis and
AHS wouldn't allow me to use them even for a second opinion so I had them out on my own and they accurately diagnosed the problem confirmed by two other reputable contractors. I didn't end up using them but I did hire them to do a smaller job at my mother's house and they did a good job.
The ladies in the office were helpful in communicating with me and attempting to help me get a fair diagnosis and
Chris B.
Oct 20, 2015
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I didn't have much of a choice. They were sent by American Home Shield. The gentleman was nice, but looked at my washer and said "they didn't work on stacked washer / dryers" and left. The dryer is so light, I could have lifted it off the top by myself. Heck I would have removed it for him. It was an inconvenience to be at home on a Monday & it really screwed up my day. Now after waiting three days for those guys, we have wait for someone else.
Frank U.
Apr 16, 2015
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While they seem to do well in the Bastrop area I cannot recommend them if they are chosen by American Home Shield. Replaced a display panel in my refrigerator that immediately did not work, tech suggested it had to "adapt", no it did not, it was put in wrong. Sears was given the contract and immediately saw the problem.
Barbara B.
Sep 16, 2014
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John W.
May 19, 2014
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WCU services is as good as it gets. Based in my town of Bastrop. They first saved us when during a hot summer day the AC compressor failed. We have American Home Shield who promptly dispatched our call to WCU. This was late on a Friday afternoon and they would not be able to get there until Monday. We were cooling with a portable unit and wall unit so we were okay. First thing Monday morning Ron Pettit, the owner came over and assessed the unit indeed needed a compressor. Being we have a Carrier Infinity two speed unit in five ton, he said the compressor might be hard to get but he would call
B. B.
Dec 20, 2013
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A contractor for American Home Sheild, - the service tech had a bad attitude when I asked him to be careful not to scratch a door - did not TEST the machine he supposedly repaired before leaving which subsequently now requires a 3rd visit and a week without a washer SO FAR - did not return when I called within minutes to finish the job - and the office woman hung up when I insisted on the technician's return - finally, refused to complete the service they began requiring a new contractor to come out. NOTE: I shared this pending review with them in the hope that they would make it right and
Liz V.
May 18, 2012
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We get whomever the home warranty company sends, so I was a little apprehensive about how our A/C repair would go today. The last outfit that the home warranty company had referred us to had terrible reviews on Yelp, and we actually cancelled rather than have them come out. But the A/C was now not working at all, and we HAD to deal with it. So WCU Services was assigned to our call.
First, they called within less than half an hour to set an appointment time. Initially, the lady told me they were scheduling for Monday (today is Friday), and I kind of groaned. She asked me if she could check
First, they called within less than half an hour to set an appointment time. Initially, the lady told me they were scheduling for Monday (today is Friday), and I kind of groaned. She asked me if she could check
Tom W.
Feb 23, 2011
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I had a similar experience with WCU as Hello H. and Joshua G. WCU was sent out by contract from American Home Shield to repair my furnace. They had to come out three times before it was fixed, not because it was a difficult problem to fix, because the technician never listened to my complaint. Instead he comes out, shuts off the furnace by the main switch located in the attic, turns it back on, and once he hears the furnace kick on he thinks all is fixed. So he leaves.
I told him the furnace comes on, that is not the problem. The problem is that the furnace does not match the set thermostat
I told him the furnace comes on, that is not the problem. The problem is that the furnace does not match the set thermostat
Joshua G.
Jul 16, 2008
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I also had WCU sent out by contract from American Homeshield. I had a leaking indoor AC ceiling unit. The technician, Mr. Petit I recall, came and pecked around, blew some air into a drain pipe. He seemed in a hurry. A day later the leak was worse. Homesheild sent him out again three days later. He said the problem was a dirty filter. The next day my bathroom ceiling was sagging from water damage: niagra. I demanded a new technician from Homeshield. Within 20 minutes the new plumber found two causes. By blowing nitrogen/air into the drain pipe, WCU just pushed the clog further down the
