Trust our team at Western Heating & Air Conditioning to keep your home warm and comfortable on those colder nights here in ID. Our HVAC professionals work with all makes and models of furnaces and heat pumps, so you can rely on us to help with any type of heating need you may have. Our high-efficiency air conditioners can bring plenty of comfort to your Boise home when the summer temperatures start to soar.
Our cooling experts at Western Heating & Air Conditioning work with all makes and models of air conditioners, and we offer 24/7 emergency repair services. Breathe easy and stay healthy by improving the indoor air quality in your home or business. Our team of indoor air quality experts can help you clean your air to help promote good health.
Western Heating & Air Conditioning has all of the right solutions to put you on the right path for an ideal indoor environment. Welcome to a company that knows how to listen and deliver exceptional HVAC service to homes and businesses throughout Boise and the surrounding areas.
Our cooling experts at Western Heating & Air Conditioning work with all makes and models of air conditioners, and we offer 24/7 emergency repair services. Breathe easy and stay healthy by improving the indoor air quality in your home or business. Our team of indoor air quality experts can help you clean your air to help promote good health.
Western Heating & Air Conditioning has all of the right solutions to put you on the right path for an ideal indoor environment. Welcome to a company that knows how to listen and deliver exceptional HVAC service to homes and businesses throughout Boise and the surrounding areas.
Services
More than 50 years ago, Western Heating & Air Conditioning started as a small family-owned business with some big goals. Our vision back in 1967 was to offer the best service possible at competitive prices to residential and commercial clients in Boise, Meridian, Eagle, and the Treasure Valley. Today, we are a third-generation company with nearly 100 employees that still offers the same personalized, friendly, and reliable service.
At Western Heating & Air Conditioning, we install, replace, repair, and maintain all major air conditioning brands in Boise, ID, and the nearby area. At Western Heating & Air Conditioning, we offer a variety of practical and sustainable solutions to improve your indoor air quality. We have been serving residential and commercial clients in the Treasure Valley since 1967.
At Western Heating & Air Conditioning, we always encourage our clients to develop a maintenance plan for your heating, ventilation, and air conditioning (HVAC) system. Doing so helps ensure the HVAC equipment in your Idaho home or business will operate at peak efficiency for years to come. Your air conditioner, furnace, heat pump-these investments play a vital role when it comes to providing comfort for you and your loved ones.
Think of heat pumps as the multitaskers of the heating, ventilation, and air conditioning (HVAC) world. They can do a little bit of everything. During our hot summer months here in Idaho, heat pumps can cool your home or business by moving hot air to the outdoors, just like a central air conditioning (AC) unit.
Think of a ductless system as cutting out the middle man, which in this case are your air ducts. Also known as a mini-split, a ductless heat pump or air conditioner (AC) is a wall-mounted air handler that connects with an outside compressor. You can install a mini-split with little fuss practically anywhere in your Idaho home or business.
Reviews (23)
Brian Wiest
Dec 26, 2021
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I don't often write reviews but had such a great experience with Western I just had to. Our furnace just stopped working and of course it was one of those very cold nights. We were heading into the weekend so I was trying to get a company out on short notice. Western was the only one who took it on as a priority and had someone out quickly. Mike W was the technician who did a great job of giving me a good notice of when he'd be there and quickly fixed the problem. He trouble shot it and instead of replacing a much more expensive part advised a replacement of the condensate pump which did the trick
Reed Hanks
Dec 15, 2021
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Connor the technician was early for his appointment which was greatly appreciated. Connor was polite and extremely professional. He was determined to find and solve the heating issue. He explained his actions clearly and thoroughly. Connor stayed, double checked everything and did not leave until he was satisfied that he had fixed the heating issue. He advised me to call him if the problem reoccurred. He is a great asset for Western Heating.
Michele B.
Dec 08, 2021
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The absolute WORST customer service over the past three years.
Western Heating and Air came today for "maintenance ordered by the homeowner on the new furnace. It was a rescheduled filter chance because they would move a small metal shelf to access the filer door.
Today, the garage door was up and the shelving was moved. No phone call from the tech, nothing. Didn't ring the bell, but left a "sorry we missed you" note on the door. We had rearranged our whole day to accomodate... again. I am going to start changing the filters myself so that this isn't a continued
Western Heating and Air came today for "maintenance ordered by the homeowner on the new furnace. It was a rescheduled filter chance because they would move a small metal shelf to access the filer door.
Today, the garage door was up and the shelving was moved. No phone call from the tech, nothing. Didn't ring the bell, but left a "sorry we missed you" note on the door. We had rearranged our whole day to accomodate... again. I am going to start changing the filters myself so that this isn't a continued
Lyn Lyon
Dec 03, 2021
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Dustin is an outstanding young man. Very personable, went right to work, professional!
He was enjoyable and knows what all those wires are for. Fun to chat with. Western is fortunate to have this young man. He even vacuumed the exterior of the furnace! We’ll see him in the Spring time for AC service. I’ll have Frappuccinos waiting. Big thanks!!
He was enjoyable and knows what all those wires are for. Fun to chat with. Western is fortunate to have this young man. He even vacuumed the exterior of the furnace! We’ll see him in the Spring time for AC service. I’ll have Frappuccinos waiting. Big thanks!!
Dan Desjarlais
Nov 29, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Nick arrived early and seemed very knowledgeable. He troubleshot the problem right away and recommended a new thermostat. He then installed it, programmed it, and gave me a quick tutorial for running it. I am very satisfied with his work !
Service:Â Thermostat installation
Nick arrived early and seemed very knowledgeable. He troubleshot the problem right away and recommended a new thermostat. He then installed it, programmed it, and gave me a quick tutorial for running it. I am very satisfied with his work !
Service:Â Thermostat installation
John S.
Oct 25, 2021
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I don't know if it was a fair price for house furnace and AC or not, but it was $600 less than another local HVAC business. Everything went well. I added new water heater for "half price". Since I wasn't in a breakdown situation I could live easily with their one week lead time in . Salesman was low pressure, which I appreciated.
Lee Pearson
Aug 14, 2021
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Travis and Dustin installed a new gas furnace, A/C and electric hot water heater today and did a fantastic job ! They were very professional and explained the features and benefits of our new units. Jason in sales met with us last week and helped us determine our exact needs. Dealing with Western Heating and Air has always exceeded our expectations !
Tyke Carr
Aug 06, 2021
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Jeff Aggson
Jun 02, 2021
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Teresa Lynne Caruso
May 26, 2021
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T. C.
May 26, 2021
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After receiving an OUTRAGEOUS QUOTE from YMC, Mechanical HVAC, (closer to $700)! We called to set an appt at Western heating and air-conditioning. A very friendly professional and efficient technician by the name of Russ Lantz arrived looked over our system which is a Two zone mini split, that had already been installed by a certified electrician and just needed to start up. Russ handled the job in less than an hour, gave us a few instructions on the unit and was on his way for exactly what his company quoted on the phone to us for a start-up which was $119.00.
He did not waste an hour of our
He did not waste an hour of our
Roseanne Conforto
May 21, 2021
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Tammy T.
Jan 29, 2021
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I had forgotten I still had another maintenance appt. with this company. They were so kind as to reach out to get it scheduled. I was given a time frame of 8-12 and much to my surprise Todd Gross showed up bright and early and ready to work. He asked if there were any issues which I only had one and he fixed it immediately before even doing what he came here to do. He was quick, personable and professional. I welcome this company back any time and would recommend them to anyone that asked. Thank you.
Bill G.
Dec 09, 2020
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Recently had to call for a service man due to an error code. Technician was prompt, friendly and professional. Unfortunately the service manager was none of the above. I got a call from Western asking if i was happy with their service. I expressed a concern about the service call charge. A few minutes later a man identifying him self as the service manager called me. I expressed that i was not happy about paying the charge for a service call when the repair was suggested by Carrier, the manufacturer. I got a 20-30 speech about Western's policy and Carrier's warranty. He even suggested
Shellie L.
Nov 14, 2020
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I hired a HVAC company to come do twice yearly Heating and AC checks and they found an issue with our system. Our system is only 3 years old so I thought maybe there was a warranty covering the repairs. I gave Western Heating and Air a call because they originally installed the system 3 years ago. I asked about a warranty and was told I needed to have one of their techs come out and look at the system, I said I had already paid for a tech from another company and just needed information on the warranty. I was then told Western was unable to help and was told to figure it out myself. Worst customer
Svetlana S.
Jun 04, 2020
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John P.
Jan 29, 2019
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Over the last four weeks we have replaced our refrigerator, water heater and stove. We hired Western to install a new water heater and run a natural gas line to our kitchen so we could convert to a gas range and oven. All the folks we dealt with were very friendly and respectful. They called to give us an idea when they would arrive and showed up on time. Their work was first rate. They coordinated with the city inspectors to get them onsite in a timely fashion. They cleaned up after their projects and made sure we were happy with the result. Excellent experience. Highly recommend Western
Terry C.
Aug 13, 2018
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Leslie P.
Jul 22, 2018
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We had our AC go out on Friday night. That night I called and left a message to see if we could get service. I had never used western heating and air before but had a recommendation from family. They called me at 8am Saturday morning and set me up with an appointment that day! Our AC was back up and running before 5pm! The service tech Mike, was incredibly helpful and knowledgeable. What we thought was going to cost us a ton of money to fix ended up to be very reasonable! Hands down we recommend western heating and air...thank you for the quick knowledgeable service!
Lucas R.
Sep 22, 2017
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I am so glad I went with Western Heating. Sam was very knowledgeable and the quote that was given was what it cost to replace my ducts. The installation guys were also professional and quick. I went and looked at their work and am very satisfied with the quality of the work and that it was done right...
Steve V.
Apr 07, 2017
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Our family has been customers of Western for six years. We are part of the Blue Ribbon Program which gives us heating and air conditioning maintenance twice a year. I love the peace of mind after the service guys leave and tell me everything is cleaned and working well. We live amongst the cottonwoods and having the outdoor systems cleaned makes the air conditioner work much better.
I just recently had service guy, Dusty, out for our spring maintenance. Dusty was professional and polite. I definitely recommend Western Heating and Air Conditioning !
I just recently had service guy, Dusty, out for our spring maintenance. Dusty was professional and polite. I definitely recommend Western Heating and Air Conditioning !
Nathan T.
Sep 29, 2016
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Brian came by this time for our furnace tune up for the upcoming cooler weather (although it was 90 degrees that particular day). He was great. In addition to the regularly scheduled tune up, he was able to take care of an issue with our dryer vent piping --- yet another thing our contractor messed up. Thanks Brian for making it right!!!
Corrine H.
Jul 17, 2016
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Our AC was acting strange, it wasn't cooling properly. We had company coming, so it was really important to have it working. We called Western. My dad recommended them. It felt like Lloyd was more interested in selling the maintenance package than doing his job. He didn't really know what was wrong. So, he added some refrigerant and charged us $150.
One day later, AC is still not cooling properly. So, I think Western is terrible. All about sales, not about doing their job and fixing problem. Now, we have no AC and company staying with us, EXACTLY what we were trying to avoid.
Update
One day later, AC is still not cooling properly. So, I think Western is terrible. All about sales, not about doing their job and fixing problem. Now, we have no AC and company staying with us, EXACTLY what we were trying to avoid.
Update
